What do you like best?
Have been using it since 1 year its easy to use for basic requirement collection and task based discussions. Drag and drop feature for priority management. Sumple UI elements for changing filters, right hand side panels for making quick updates on the user story and tasks. New team board is a good start but more is expected.
What do you dislike?
No popup windows, single frame UI that makes it very difficult for managers or leads to open different tasks/stories. On the smaller screens there is so mach scrolling required. Dashboard experience is not the best as it just loads the standard views. Column customisation and filters for grid are missing. While viewing a long list its not possible to search user story or task by name is really frustrating. Default reports are just too basic. UI can be improved a lot.
Recommendations to others considering the product
It is best for managing small/medium project having limited number of tasks. UI has some limitations which is ideal in case of Pure Agile - one task at a time, but that is not always the case for team leads and project managers.
What business problems are you solving with the product? What benefits have you realized?
It provides a platform to collect all requirements and discussion place to nurture requirements, provides status update and track Sprint releases. By adding Business Owners and Task Owners to Watch list it keeps them updated about progress on the status without sending emails manually.
Discussion thread is not positioned correctly but it still provides necessary features to do the forum discussion on the same.