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Showing 2 callbox reviews
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callbox review by Shannan H.
Shannan H.
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"callbox pipeline - the CRM associated with the CallBox outsourced callcenter services"

What do you like best?

Integrate your outsourced call center power with a powerful CRM platform. Pre-profiled and scored leads fill your pipeline and make selling easier.

What do you dislike?

Leaves some gaps between the inside sales and marketing teams. Cloudbased CRM so your data isn't inhouse. Not so easy to interface with your existing CRM. Callbox Pipeline was only a solution for our out of house marketing, not for our inhouse marketing.

What business problems are you solving with the product? What benefits have you realized?

We were looking for a CRM alternative to use for outsourced call marketing without giving full access to our database. This solution wasn't a good fit for us.

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callbox review by User
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"Difficulty with the customer service agents"

What do you like best?

I like that it tells me who has clicked which link and helps me track which calls come in where.

What do you dislike?

I feel that the customer service I have received has not been as helpful as it should be.

What business problems are you solving with the product? What benefits have you realized?

It helps me know which people are responding to which ads.

What Lead Generation Services solution do you use?

Thanks for letting us know!
Kate from G2 Crowd

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* We monitor all callbox reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.