The customer service of Wey Wey Wong is what makes this product. She is consistently bringing new ideas to the table for items that will make sense for our business. She is also very responsive to any questions or concerns that I have.
What do you dislike?
It can be tough to work with other team members at times since Wey Wey and I are so in sync when it comes to what we're working on.
Recommendations to others considering the product
I was very hands on during the implementation process, and I would recommend someone from your team is available for regular discussions with the team during this time.
What business problems are you solving with the product? What benefits have you realized?
We aren't necessarily solving a problem, but we're bringing all of the members of our parent company together under a uniform platform for consistency in reporting.
* We monitor all CallOutcome 360 reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.