What do you like best?
Looked at a great many DAM options for my client before deciding on Flight. In the end Flight had the perfect combination of ease of use, cost per user and overall functionality that made them the clear winner when compared to the other options.
One of Flight's strongest attributes is that its cloud-based, thereby eliminating the need for any on-site IT support to manage the database at it grows, along with the assumption that Flight itself will continue to evolve as the product matures under Canto's stewardship.
What do you dislike?
The primary negative for my client is the monthly cost per user, which in my thinking was still considerably below other options, yet obviously more than developing an in-house alternative with no monthly per user cost. Yes, of course I understand that in that instance there are development and maintenance costs, but for whatever reason my client didn't look at the expenses the same way.
Aside from that, with regards to the operation of the Flight itself, I haven't found much not to like.
Recommendations to others considering the product
Sign up for a demo account, kick the tires for a while, and see if it works for you. Might be overkill for your needs, or perhaps you need a local non-cloud option, in which case Flight isn't for you - but if cloud-based is your goal, it's well worth a look.
What business problems are you solving with the product? What benefits have you realized?
Media management and workflow were a mess, with assets scattered across a bunch of hard drives, Dropboxes, thumb drives, etc. Surprised they weren't handing off floppy disks to each other. The inter-department communication was equally disjointed, between emails, texts, Post-Its, Slack, Trello, etc., there was never a central hub for communication.
In one fell swoop, Flight solved all those issues. Assets have their place, and related communication is on single platform for all to relevant parties to access.