CapGemini

(10)
3.4 out of 5 stars

Salesforce Consulting and Implementation Practice.

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CapGemini Features

Planning
Needs Assessment

Consultant understood business requirements and prioritized project tasks according to needs

80%
(Based on 9 reviews)
Resource Allocation

Provided appropriate resources required to complete work on time

75%
(Based on 9 reviews)
Stayed within Budget

Services were provided at price point as promised without the purchasing of additional services

68%
(Based on 9 reviews)
Statement of Work

Provide adequate documentation on project plan and scope

78%
(Based on 9 reviews)
Best Practices

Provided good advice on implementation decisions based on best practices

77%
(Based on 9 reviews)
Delivery
Technical Expertise

Resource provided had skillset required to complete the work

75%
(Based on 9 reviews)
Met Deadlines

Services were provided in timeframe promised

75%
(Based on 9 reviews)
Meeting Management

Planned and led effective meetings as required

77%
(Based on 9 reviews)
Project Updates

Provided approprate project updates to appropriate stakeholders thoughout project

77%
(Based on 9 reviews)
Scope Management

Managed project within scope while still meeting business goals

81%
(Based on 8 reviews)
Roll-out

Executed rollout to user base well

78%
(Based on 8 reviews)
Support
Go Live Support

Provided appropriate support during and after go-live

82%
(Based on 5 reviews)
Documentation

Provided quality documentation to be used to support implementation after go-live

75%
(Based on 6 reviews)
Training

Provided training to users/administrators to ensure ongoing success after consultanting engagement was complete

79%
(Based on 5 reviews)
Metrics

Implemented appropriate metric to ensure ongoing project success

79%
(Based on 5 reviews)
Admin Services

Manage admin changes on an ongoing basis

82%
(Based on 5 reviews)
Team Quality
Change Management Skills

Team helped facilitate positive change within organization

77%
(Based on 9 reviews)
Executive Presence

Consulting executives were present and available to resolve issues

78%
(Based on 8 reviews)
Vertical Expertise

Understood and had expertise in industry vertical the software was being implemented for

77%
(Based on 9 reviews)
Technology Partnerships

Strength of relationship and knowledge sharing with software vendor

77%
(Based on 9 reviews)