Capterra

(19)
3.4 out of 5 stars

Capterra is a free service that help businesses find the right software for any bsiness.

Work for Capterra?
Leadsrx otherlead  userslove  2x

Learning about Capterra?

We can help you find the solution that fits you best.

Find the Right Product

Capterra Reviews

Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • User Industry
Ratings
Company Size
User Role
User Industry
Showing 19 Capterra reviews
LinkedIn Connections
Capterra review by <span>Maryalba G.</span>
Maryalba G.
Validated Review
Verified Current User
Review Source

Un sitio para reseñas breves y precisas

Updated On
Validated Review
Verified Current User
What do you like best?

Capterra ofrece la posibilidad de realizar reseñas breves sobre software y aplicaciones valorando estas en cinco grandes categorías: Overall Quality, Ease of Use, Features & Functionality, Customer Support y Value for Money. Estas cinco categorías se miden en base a estrellas desde 1 para la peor hasta 5 para la mejor, por ello la cualidad más resaltante de Capterra es ofrecer en un primer vistazo una clara valoración del producto, dado que un usuario que desee eligir un producto podrá visualizar rápidamente la cantidad de estrellas y obtener de esta forma valores de referencia sobre las cinco cualidades básicas que están evaluándose, y de esta forma podrá tomar una decisión rápido sobre adquirirlo o desistir.

What do you dislike?

Las reseñas muchas veces pueden ser simples y sin ofrecer mayores detalles, para usuarios que desean conocer funcionalidades especificas o limitaciones particulares Capterra puede ser de muy poca ayuda, al parecer es una herramienta creada más para las empresas, dado que obtienen una valoración de su producto que para los usuarios detallistas que quieren conocer la mayor cantidad de detalles de una app o sotwarre que desean adquirir.

Recommendations to others considering the product

Capterra puede ser una muy buena guía general para utilizar versiones de prueba de software y aplicaciones, pero lamentablemente no ofrece mayores detalles sobre ciertas características y hace necesario profundizar estos detalles en otras paginas especializadas donde las valoraciones sean mas precisas y cumplan con los requerimientos de todos los compradores.

What business problems are you solving with the product? What benefits have you realized?

Capterra nos ayudó a probar un par de herramientas vinculadas a la gestión de negocios y al funcionamiento de la administración y el presupuesto de la empresa, en nuestro caso consideramos que la evaluación promedio que poseía el sitio era bastante aceptable, dado que las herramientas fueron muy eficientes en los procesos en las cuales fueron puestas a prueba.

0 of 0 found this helpful.
Helpful?
Sign in to G2 Crowd to see what your connections have to say about Capterra
Headshots
Capterra review by <span>Samuel L.</span>
Samuel L.
Validated Review
Verified Current User
Review Source

One of the Top Review Site for Software

Reviewed On
Validated Review
Verified Current User
What do you like best?

The ability to evaluate different software by category pretty easily. From an advertiser's perspective, most of the leads are lower funnel, ready-to-buy audience. It's also pretty straightforward.

What do you dislike?

Capterra is not the most user-friendly Interface, but they are making progress. Also, sometimes the leads are not the best quality. This may be due to bad traffic from time to time, but most of the time the traffic is pretty relevant.

Recommendations to others considering the product

Since they have been purchased by Gartner, most of the changes have been to consolidate the different review sites they own. Some have been a good move, others have been neutral.

Also, some categories are perfect, while other categories can be difficult to compete in, when speaking in terms of advertising. Some of the more competitive categories, there are a great deal of competition, so you will be paying a lot more for those leads. If the ROI works out, then great, but there are some categories where the cost is too high.

What business problems are you solving with the product? What benefits have you realized?

The benefits is the ability to gain perspective from others who have utilized the product.

And from an advertiser's perspective, it's great because these are where the customers are before they make their purchase decision on what software. So if you believe you will rank well, you should go for it. But it won't help if your software or company already has bad reputation. You probably should focus on improving your software and your company.

0 of 0 found this helpful.
Helpful?

What Other Lead Generation solution do you use?

Thanks for letting us know!
Capterra review by <span>Cody S.</span>
Cody S.
Validated Review
Verified Current User
Review Source
Validated Review
Verified Current User
What do you like best?

I found that program is nicely setup and easy to understand when it comes to listing our different software solutions. It was very easy to get everything entered and their staff was very helpful throughout the process.

What do you dislike?

Its always hard to measure exactly how much inbound traffic is coming to us through Capterra and therefore how much value it is truly driving to us. However, since we use the free listing, its hard to complain even if its a minimal amount.

Recommendations to others considering the product

Since you can post your business for free it is a great place to start. If you find it is helping you get more traffic and inbound leads, it would probably be worth investing money to show up higher in search results.

What business problems are you solving with the product? What benefits have you realized?

It helps provide another location online that people looking for a software solution similar to ours might find us and wind up reaching out to us.

0 of 0 found this helpful.
Helpful?
Capterra review by <span>Cesar A S.</span>
Cesar A S.
Validated Review
Review Source

A reviewer site to put the right opinion

Updated On
Validated Review
What do you like best?

The reviews doing in Capterra are so simple and direct, you does not have to make a book of your experience with a software or app.. The question that they ask you are simple are direct: your experience, quaility, ease of use, support, money, features and functionality. All this categories rated from 0 to 5 stars, to make a easy and rapid appreciation of the software that you use. Capterra also allows to put in some personal information, like the company where you work, the kind of work that you do, and so other features to validate your profile and make sure that the reviews are being making for professionals.

What do you dislike?

For this moment I do not have any important critic to this page, maybe two very puntual, sometimes the page have some lags or do not charge correctly, and the offers of software for you to review have to be searching by yourself, they only have a page with five or six softwarre that they call "popular to review", but they does not explain why they are there. They must create an specific field for software reviewers to make easier this task.

Recommendations to others considering the product

The best recommendation that I have is if they want more reviewers and make easier their jobs, they have tu put and specific field for this people who wants to reviews and particular or popular software, this will be more flexible the page and can afford people to watch what is really popular and search and try these new tools.

What business problems are you solving with the product? What benefits have you realized?

Capterra allows to see the capacity of new software and applications that we cannot try and maybe by in our company. You can search directly what you need like adminsitration or accounting softwarre, or any kind of tools that have a direct relation with your work.

0 of 0 found this helpful.
Helpful?
Capterra review by <span>Richard H.</span>
Richard H.
Validated Review
Verified Current User
Review Source
Validated Review
Verified Current User
What do you like best?

It has a wide selection of products with reviews and the reviews are generally short but to the point.

What do you dislike?

There are no user tools at all beyond having an account, not even a basic account settings page which is bizarrely lacking for a site nowadays.

Recommendations to others considering the product

It is a useful resource when deciding which software to use but I would suggest using it as well as all other sites of the same nature, not instead.

What business problems are you solving with the product? What benefits have you realized?

It gives us another set of opinions to reference when selecting which tools to use and buy.

0 of 0 found this helpful.
Helpful?
Capterra review by Administrator in Computer Software
Administrator in Computer Software
Review Source

A reviews website really unprofessional

Reviewed On
Validated Review
Verified Current User
What do you like best?

The website appears in a nice graphics. In particular the way the reviews are displayed is nice for me.

What do you dislike?

Absence of serious control on the reviews, i found a lot of not qualified reviews.

Absence of a self-service backoffice, so each campaign change must be asked to their personnel by email or phone.

Really unprofessional support service.

Recommendations to others considering the product

If you just want a free listing you could use Capterra, but please do not invest money in that platform. We have losen more than 10k per year to be in good position but we fiund that other our competitors just paid for fake reviews while Capterra doesn't put professional effors to enforce the quality of the reviews. Really a bad idea to put money in Capterra. Moreover the staff is other than professional, i alerted them many times about a set of fake reviews and they never solver our problem.

What business problems are you solving with the product? What benefits have you realized?

We were Capterra customers and payed more than $10k every year in the last 3 years in order to have our product listed in their directory. We finally found that they do not verify the reviews.

Many of the reviews on the other products were fake, most of them composed by just two words ike 'Good product' or ' Excellent job'. This causes us unfair competition because we really move our customers to put real reviews.

I talked to different persons about these fake reviews, but they refused to remove them at all. Really bad service.

Everyone can put fake reviews in Capterra and this makes it impossible for a serious company to sponsor it's own presence in Capterra.

Our mistake was realizing the thing too late, but we decided to write this comment in order to warn you not to even put a dollar in Capterra.

0 of 0 found this helpful.
Helpful?
Kate avatar
Kate from G2 Crowd

Learning about Capterra?

I can help.
* We monitor all Capterra reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.