CareCloud Concierge is a complete revenue cycle management solution that allows you to shift the heavy lifting around getting paid, so you can focus more on patients and worry less about collections. Modern RCM software and real-time analytics combine with our specialized back-office team to help your practice improve profitability, eliminate administrative burdens, and adapt better to industry change.
Everything is in one cloud-based system, so no need for a file server or backups. The user interface is extremely easy to use and navigate. Training materials are helpful and teach things well. The system is regularly being improved and updated.
What do you dislike?
Sometimes, support tickets can take a while to be resolved, but this has only seemed to be an issue when it's something very strange that no one has encountered before.
What business problems are you solving with the product? What benefits have you realized?
We are able to access all patient records at any time. Having our front office and back office documentation in one system is amazing. The reports app within CareCloud is amazing - you can run reports on just about anything.
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