CareCloud Concierge

(4)
2.8 out of 5 stars

CareCloud Concierge is a complete revenue cycle management solution that allows you to shift the heavy lifting around getting paid, so you can focus more on patients and worry less about collections. Modern RCM software and real-time analytics combine with our specialized back-office team to help your practice improve profitability, eliminate administrative burdens, and adapt better to industry change.

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CareCloud Concierge Reviews

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Showing 4 CareCloud Concierge reviews
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CareCloud Concierge review by User in Mental Health Care
User in Mental Health Care
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Verified Current User
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"More user-friendly"

What do you like best?

I like having all files under one program. This also allow us to be able to scan documents in and we have all the information needed under one thing.

What do you dislike?

I dislike how slow it can be! I have spend over 15 minutes waiting for it to load.

What business problems are you solving with the product? What benefits have you realized?

Billing and documentation of patients. Having everything under ONE program simplifies it all!

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CareCloud Concierge review by User in Medical Practice
User in Medical Practice
Validated Reviewer
Verified Current User
Review Source

"Streamline small medical practices with CareCloud"

What do you like best?

Everything is in one cloud-based system, so no need for a file server or backups. The user interface is extremely easy to use and navigate. Training materials are helpful and teach things well. The system is regularly being improved and updated.

What do you dislike?

Sometimes, support tickets can take a while to be resolved, but this has only seemed to be an issue when it's something very strange that no one has encountered before.

What business problems are you solving with the product? What benefits have you realized?

We are able to access all patient records at any time. Having our front office and back office documentation in one system is amazing. The reports app within CareCloud is amazing - you can run reports on just about anything.

What Medical Billing solution do you use?

Thanks for letting us know!
CareCloud Concierge review by cassandra c.
cassandra c.
Validated Reviewer
Review Source

"solid piece of software"

What do you like best?

it looks nice, streamlined, easy to use, intuitive and clear for users. cloud storage is a nice feature. ticket support has been quick.

What do you dislike?

from the other reviews, it would be nice to chart on an ipad.

What business problems are you solving with the product? What benefits have you realized?

overall synchronization between the whole office is a great thing with clnic staff busy.

CareCloud Concierge review by Dr. Tony N.
Dr. Tony N.
Validated Reviewer
Verified Current User
Review Source

"HORRIBLE!!!!"

What do you like best?

It is visually appealing, and web based are the only likable features.

What do you dislike?

We were sold iPad charting app that was "to be released in 2 weeks" That was 3 YEARS AGO!! It is still not available! We are leaving CC very UNHAPPY clients...

Recommendations to others considering the product

RUN!!!! They have no accountability, and do not stand behind their product!!!!

What business problems are you solving with the product? What benefits have you realized?

not solving any! paying for a portion of an EHR that is not available is not smart business!!

Kate from G2 Crowd

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