What do you like best?
The thing I like best is that you can sort through candidates pretty easily by hovering over their names or even their prescreen scores. I also like that you can have many templets that can be used with all users. The other great thing is that you can add almost all PDF forms into CP and make the process of on-boarding all electronic.
What do you dislike?
I dislike that it malfunctions all the time and that when you call support they can't give you a straight answer. I feel like some problems are never truly fixed with it because we have to call at least every other week for the same issue.
Recommendations to others considering the product
Have patience. Putting in the PDF forms is a great feature but adding a form such as insurance takes enormous amounts of time because you have to put a small box on each blank that needs filled in plus a box around each area that needs checked. Then you have to name that box and decide if it is required.
What business problems are you solving with the product? What benefits have you realized?
We are solving our hiring and onboarding needs with CareerPlug. One key benefit is that it is decently user friendly which has come in handy because we are nationwide. Also the electronic onboarding has been extremely handy.