What do you like best?
I like how I am able to search for matter codes and that Carpe Diem tracks my most frequently used codes. It vastly cuts down on the amount of time it takes me to enter my billing entries for the week. I also enjoy that I am able to copy and paste entries, and then easily go back in to edit them.
What do you dislike?
The interface of Carpe Diem is very outdated and not intuitive. I'm sure there are numerous other capabilities that I haven't even gotten into as they are not obvious within the software. I also wish there was a way to create custom reports by searching for keywords within the narrative of the entries.
Recommendations to others considering the product
Once you get the hang of it and understand the interface, it is not terribly hard to use. Although I would not consider the software easy to use by any means.
What business problems are you solving with the product? What benefits have you realized?
I have realized that keeping track of my time and entering it daily into carpe diem allows me to more accurately bill my time which benefits my company and my clients.