I like that Caselode offers the ability to produce a wide variety of reports from entered data, whether it be in relation to invoicing or billable time.
What do you dislike?
I dislike that the software is not user-friendly. It feels very clunky and could be much more streamlined. It is not intuitive to use and as such I am sure there are useful features in it that we don't know about and thus don't use. I don't like that if you have to correct a billable entry that it is challenging to find that entry.
Recommendations to others considering the product
I think this is a powerful program for managing vendors, expenses, invoicing, and billable hours. It could be more user friendly, but it is a workhorse that will get the job done. I would not recommend this if you are looking for software that combines these abilities with actual case management.
What business problems are you solving with the product? What benefits have you realized?
This keeps track of billable time per individual, keeps track of our productivity over time, and handles expenses and invoicing on that billable time for us.
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