CenturyLink Managed Hosting

(9)
3.8 out of 5 stars

CenturyLink Managed Services, formerly Savvis, is a secure end-to-end solution for managed services.

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CenturyLink Managed Hosting Reviews

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CenturyLink review by <span>Ian N.</span>
Ian N.
Validated Reviewer
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"Interesting experience at a different kind of data center"

What do you like best?

The security surrounding the facility entrance was spectacular and gave you the sense that you and your data would be well protected when inside the facility.

What do you dislike?

The lack of an external security fence made me very uneasy about the facility. Not to mention being right off a main road with easy access to it.

Recommendations to others considering the product

They were stellar before, now they have a bit of work to do to get back up to par.

What business problems are you solving with the product? What benefits have you realized?

We migrated from a facility of similar type in chicago. It was and is still a gigantic leap from the site in chicago where we previously hosted systems. The benefit so far was providing a centralized location that many customers valued over the original location.

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CenturyLink review by <span>José M V.</span>
José M V.
Validated Reviewer
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"I don't regret consuming their services"

What do you like best?

What i liked the most from using their services in general was everything i had in their infrastructure was under the sight of experts in the area who could easily bring up a solution if i ever needed some sort of help in anything related to the services the bring in a fast and secure way.

Ademas las distintas infreestructuras y servicios ofrecidos realmente satisfacen una capacidad funcional que permite el agil reconocimiento de los componenetes criticos de una organizacion.

What do you dislike?

At this time i had no major issues when i used their services, although i would've liked them to be a little more cheap.

Recommendations to others considering the product

If you're looking for someone with deep experience and willing to help, you should take a look at their services and ask for a quote so you can talk with them what you need, they will lead you in the way you need, either you user their services or not.

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CenturyLink review by User in Government Administration
User in Government Administration
Validated Reviewer
Review Source

"Century Link Managed Hosting"

What do you like best?

this is a really high performance tool. This is used for an IT infrastructure and is flexible, allowing high performance while managing business. we also receive great support on this tool from the consulting community.

What do you dislike?

I don't like that we did not have another option in deciding on a tool but this has worked so far so no complaints with them.

Recommendations to others considering the product

I recommend getting your business infrastructure set up FIRST, then deciding what needs will have to be met, then look at all tool options. Also, be clear with the consulting team, they can be very helpful!

What business problems are you solving with the product? What benefits have you realized?

we did not have an IT infrastructure to manage business are were realizing that we needed something with high back up and that we did not need to internally set up or manage, which the consulting team has done for us!

CenturyLink review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
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"Excellent service, well delivered"

What do you like best?

For a business looking for managed hosting there's few choices that can really compare as far as the variance and stability provided by CenturyLink. Robust service, redundancy, 24/7 monitoring, and easy to use web portal.

What do you dislike?

There are some other services that provide a wider range of products within the hosted environment, while I personally do not use some of these services I could certainly understand end users need and desire of these products.

Recommendations to others considering the product

If reliability and support are important to your hosting needs, it's most certainly a solution to consider.

What business problems are you solving with the product? What benefits have you realized?

Redundancy of hosted environment, and the modern hardware within the data center have proven to be of great value, businesses of any size can benefit from this solution.

CenturyLink review by Administrator in Accounting
Administrator in Accounting
Validated Reviewer
Verified Current User
Review Source

"Datacenter is 1st class"

What do you like best?

best uptime/security. We have been using Savvis as a datacenter for our DR and now production systems. They have a very professional staff who know how to keep our site up at all times. can always see my up time via their portal. great reports.

What do you dislike?

I have been pretty happy using Savvis. They have strict security to get in to the data center and although this is needed, they require to revalidate your card if you have not been there in 3 months. we do most of our stuff remotely so having to stop and get revalidated takes up too much time. i understand why these procedures are in place but maybe there is a better way.

CenturyLink review by <span>Jill A.</span>
Jill A.
Validated Reviewer
Review Source

"Good Service When It Matters Most."

What do you like best?

Reliability/up time was pretty good. Very few issues with that and when outages did happen, the response time to get things back up and running was pretty good. Good at responding to emergency situations, which is exactly what you need from a managed hosting/colo provider! Service team was always pleasant and eager to help.

What do you dislike?

Non-emergency requests were handled pretty slowly and customer service team didn't seem to have visibility into past issues. I would call about the same issue multiple times in a year, and every time, they had difficulty figuring out what to do. Many third party vendors handle the savvis provided software, many times providing outdated versions of the software.

Recommendations to others considering the product

As far as providers go, Savvis is pretty good for the price.

Kate from G2 Crowd

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