What do you like best?
1) The platform is user friendly taking no time for new users to get acquainted with it.
2) Their customer service is genuinely caring and helpful. In three years, they've always gone above and beyond when answering questions or providing help. They even recently added an in-app customer service chat. So while you're working you can chat with someone on their end to help you through any challenges you may be encountering.
3) They regularly ask for feedback which fuels their frequent software updates. It seems they are pushing updates every few weeks. It's pretty amazing.
What do you dislike?
We've been an early adopter having used Ceros since 2013. Early on our frustration was the lacking of typography features. Though has greatly improved since then, it is still something they could build upon even more.
Recommendations to others considering the product
It's a bit pricey. However if you are producing substantial digital content on at least a monthly basis, you can make it back very quickly as it will lower your costs for designers and developers. In essence what used to take up to three people to produce in the past went down to one, plus it can be created in a fraction of the time.
What business problems are you solving with the product? What benefits have you realized?
Ceros freed us from worrying about the talent, time, and costs associated to building beautiful digital experiences. It has enabled us to design and iterate great content quickly.