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Changi Consulting

4.8
(12)

Changi Consulting focuses on organizational strategy, sales automation, marketing and campaign management, business process re-engineering, change management, and customer support.

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Changi Consulting Reviews

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Showing 12 Changi Consulting reviews
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Changi Consulting review by Mitto P.
Mitto P.
Validated Reviewer
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"A great Passionate team with Domain and process expertise,Adaptability and creativity"

What do you like best?

Entire project was planned and managed according the industry standards, every week Changi made it mandatory to do a meeting to update everyone about project status and warn the team if there is any issue they foresee .

I should also mention the team spirt they have and the level of professionalism , I have not seen a team who is passionate about what they are do . I would like to congratulate and extend my gratitude to Mr.Ghassan, Shraddha, Khaled and other team members who put their soul in this project.

What do you dislike?

There was nothing we disliked in this project execution

Recommendations to others considering the product

I would like to recommend this team to everyone who wants to implement SF in their organization because of their knowledge ,commitment,transperency and mostly passionate group of People

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Changi Consulting review by Project Manager in Construction
Project Manager in Construction
Validated Reviewer
Review Source

"Professional feedback on a direct, honest team of experts"

What do you like best?

The honest open down to earth approach has made the process a series of milestones that have enable an ongoing series of continuous improvements customized to our business objectives. I have enjoyed working with the team and learnt a great deal about how we can do better through effective IT deployment. .

What do you dislike?

No detractors experienced so far - The team leader for the project, George Noun, is a consummate professional, very highly skilled, dedicated to exceptional customer service whilst remaining easy to deal with. .

Recommendations to others considering the product

The team are people, the team are experts, if I was to make one recommendation to anyone reading my review it would be to take the time to invest in meeting with Ghassan and his bright dynamic team in person. The value of engaging a high class team will be evident and Changi will add so much more than just fiscal value/return as a result of a project - They, the team possess a huge array of skills and experience accumulated over 17 years. Changi Consulting , will add value to all parts of a businesses sales or operational systems and processes, without losing focus on how to excel at customer service.

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Changi Consulting review by Project Manager in Airlines/Aviation
Project Manager in Airlines/Aviation
Validated Reviewer
Review Source

"Air Malta partnership with Changi - The Story of a Successful Digital Transformation"

What do you like best?

Such a digital transformation brings several challenges out of which a change in culture is the most difficult to deal with. The team of experts at Changi were able to help us deal with all the cultural changes encountered in order to ensure a seamless transitional process. This positioned the commercial team in advantageous state to achieve the aspired KPIs.

The team of consultants are able to give frequent personalised attention, always proactive and on the ball in relation to the project proceedings.

What do you dislike?

Our impressions about the consulting firm is very positive to the extent that we consider Changi to be a point of reference for any Salesforce related projects now and in the future.

Changi Consulting review by Taimur H.
Taimur H.
Validated Reviewer
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"A professional, high value add consulting partner in CRM."

What do you like best?

Very high quality of service, ability to think beyond the software - business acumen combined with technical know how.

What do you dislike?

It would be useful to have more follow up periodically and helping think through add on products and services that are associated with Salesforce.

Recommendations to others considering the product

Easy to differentiate them from the commoditized service provider - use them.

Changi Consulting review by Project Manager in Marketing and Advertising
Project Manager in Marketing and Advertising
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"Marketing expert with over 15 years of experience, specialized in integrated marketing strategy. "

What do you like best?

Changi has a very focused and customized approached.

Their ability to understand business requirements and to translate this into Salesforce is amazing!

The training and support they provide is also unparalleled.

What do you dislike?

There was nothing that I disliked while working with Changi.

Recommendations to others considering the product

Changi's team is highly professional and more importantly very focused.

They seamlessly translate business requirements into Salesforce to enable you to get the ultimate view of the business and to correct as you progress. Their training is also great as is their responsiveness.

Changi Consulting review by Yusr S.
Yusr S.
Validated Reviewer
Review Source

"Up and running in no time!"

What do you like best?

The quick and friendly service as well as the technical support provided in not only implementing the solution but helping us figure out the best way to build it.

What do you dislike?

Being a startup we found the pricing to be heavy for us

Changi Consulting review by Dylan G.
Dylan G.
Validated Reviewer
Review Source

"Ten Year Relationship with No Issues"

What do you like best?

Excellent consulting, good solutions, delivered on time, user adoption

What do you dislike?

Truly nothing to dislike. Easy to work with, do what they say they will do.

Recommendations to others considering the product

Engage Gus, explain your goals and take his advice. He will deliver your desired result.

Changi Consulting review by Peter B.
Peter B.
Validated Reviewer
Review Source

"Good experience and working atmosphere "

What do you like best?

Clear conversion of requests to tasks; and short communication line.

What do you dislike?

Perhaps different accounting method instead of standard number of hours

Recommendations to others considering the product

I would recommend Changi consulting to others because of the good experience; quick response with tailored solutions

Changi Consulting review by Project Team Member in Telecommunications
Project Team Member in Telecommunications
Validated Reviewer
Review Source

"Good Company and Intellectual Staff"

What do you like best?

The best thing I liked about Changi was their responsibility to engage us in the development process

What do you dislike?

What I disliked was when we were trying to educate our sales team about the salesforce application. The sessions were long per day.

Recommendations to others considering the product

I highly recommend Changi Consulting to your institution, because they engage you in the development process and let you carry on on your own, once you have solid foundation of the system and the platform.

Changi Consulting review by Hovig Y.
Hovig Y.
Validated Reviewer
Review Source

"Adapting to SalesForce "

What do you like best?

Very responsive team, which can implement all your needs with only few meetings

What do you dislike?

Not applicable to me, no answer for this part

Recommendations to others considering the product

Highly recommend

Changi Consulting review by Myra K.
Myra K.
Validated Reviewer
Review Source

"Recommendation for Changi Consulting"

What do you like best?

Their availability, their professionalism and their sift response to our demands

What do you dislike?

Nothing in particular, the interaction was very smooth and satisfying

Changi Consulting review by Dory K.
Dory K.
Validated Reviewer
Review Source

"Fast and effective, understands the business needs"

What do you like best?

Flexibility and reliability and fast delivery

What do you dislike?

I dislike not being able to find something to dislike.

Kate from G2 Crowd

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* We monitor all Changi Consulting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.