Chartio

Chartio

(130)
4.4 out of 5 stars

Chartio is a powerful business intelligence tool that anyone can use

Work for Chartio?

Learning about Chartio?

We can help you find the solution that fits you best.

Chartio Reviews

Ask Chartio a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 130 Chartio reviews
LinkedIn Connections
Chartio review by Sandra M.
Sandra M.
Validated Reviewer
Verified Current User
Review Source

"Extremely easy to use and keeps me on track! Amazing tool to perform like an expert with clients."

What do you like best?

Chartio allows me to be able to track all of the data I need in order to perform at a high level on a day to day basis. Not only that, the quality of the people in their team is amazing. They are always willing and ready to help and do so with an extremely positive attitude.

What do you dislike?

What could anyone ever dislike about Chartio?

Recommendations to others considering the product

It's an amazing tool that helps you stay on track and know exactly where to solve any sort of issue and what aspects of the business you need to invest more time on. It's difficult to imagine my work life without it now!

What business problems are you solving with the product? What benefits have you realized?

As an Account Executive, it truly enables me to not only check in on how my clients are doing but also be able to help them use our platform most efficiently and fully take advantage of my services.

Sign in to G2 Crowd to see what your connections have to say about Chartio
Chartio review by Jay A.
Jay A.
Validated Reviewer
Verified Current User
Review Source

"Flexible, powerful charting for Business Analysts and SQL experts"

What do you like best?

The as the technical, data savvy guy, with Chartio I am NOT the bottleneck because it is easy enough to use, intuitive and yet powerful that business users can build charts and dashboards themselves. I can focus on data management, data integration and making sure all the right data objects and attributes are accessible and my business users can be truly empowered to do their own report and chart creation

What do you dislike?

1) Maps

2) Ability to join data-stores (persistent derived table) to regular tables in other schemas/databases

Recommendations to others considering the product

Check out Periscope and Mode Analytics, but if you have both technical (SQL and database) users as well as business users, Chartio is the best path forward

What business problems are you solving with the product? What benefits have you realized?

Everything - from executive reports, to slide decks for investors, to operational reports that are scanning for issues. With the Data Stores, I was able to get data-warehouse like tables up and running in hours without any underlying ETL or actual DW systems in place. This was a massive value add to our organization

What Self-Service Business Intelligence solution do you use?

Thanks for letting us know!
Chartio review by Thomas W.
Thomas W.
Validated Reviewer
Verified Current User
Review Source

"Works and does what we need it to"

What do you like best?

We have an internal database that needs to be visualized from the raw dataset and Chartio does that easily with its easy interface. Most of my reps use charts that we've pre made for them as they don't have the knowledge to create charts on their own.

What do you dislike?

Some of the charts we create require more of an in depth knowledge of sql. Not everyone has that knowledge within all functions of the company so getting the new charts made can sometimes be a challenge

Recommendations to others considering the product

SQL knowledge doesn't hurt if you're going to be a power user - it'll help you not be so dependent on Ops pros within your company

What business problems are you solving with the product? What benefits have you realized?

The main business problem we're solving for with Chartio is being able to visualize our data from the raw dataset we have in our internal database.

Chartio review by Ron K.
Ron K.
Validated Reviewer
Verified Current User
Review Source

"Not just another tool, it's a valuable member of my team."

What do you like best?

How easy it is to manipulate the reporting interface. I literally use the tool daily to help with a variety of reporting tasks. It's easy to clone dashboards, or modules - in order to look at new segments.

What do you dislike?

Occasionally we bump into an issue where we want to compare date ranges and that requires a bit of manipulation.

What business problems are you solving with the product? What benefits have you realized?

We use it across departments. Marketing, Operations, Account Development, and Support. For me, on the Marketing side - it helps me connect the dots between various marketing channels and actual ROI. Going beyond conversions, I can look at which campaigns (or even keywords) are resulting in ROI. Chartio makes the data instantly accessible without cluttering up my inbox with reports or requiring me to wait for an analyst to fulfill my request.

Chartio review by James G.
James G.
Validated Reviewer
Verified Current User
Review Source

"One of the Easiest Platforms I've Used"

What do you like best?

I really love this technology. It enables small and large teams to scale their reporting and fast track the time it takes to structure it. I have in many instances had to model data through martech into salesforce. The challenges that arise are endless and Chartio solves all of them. Being able to tie multiple systems together and pull in any piece of data not just specific sets is extremely valuable.

What do you dislike?

I have yet to find something I dislike. Maybe the load speed of the dashboards.

Recommendations to others considering the product

The days of having a few admin BI are over. There are too many users that need to triangulate data or just set up their own view of it. Chartio will be the power in which we give our organization the ability have self-serve dashboards and data.

What business problems are you solving with the product? What benefits have you realized?

The better questions is what we aren't solving. Chartio allows us to pull multiple data sets together in a seamless and concise view in one place. Historically pulling in data sets just for marketing alone was a challenge having dispersed systems. Chartio does a great job creating out of the box plug-ins and for those that are more technically saavy can have some fun with the code through SQL.

Chartio review by Ryan C.
Ryan C.
Validated Reviewer
Verified Current User
Review Source

"I Feel Like a Data Hero at the Office"

What do you like best?

I've tried other tools like Klipfolio and have found them to be clunky and complicated. Chartio was a breath of fresh air compared to that. We were able to quickly connect to all of our data sources through Chartio's various partnerships and direct integrations. Intercom, Mixpanel, Stripe, etc.

By far, the best part so far is the user interface and general responsiveness of the platform. I'm able to create complex queries without touching a line of code. While I've messaged support a couple of times, I actually found my answer only minutes later, simply by experimenting.

What's more, the provided charts are very well designed, flexible, and smart so they fit the data being fed to them.

I'm in love.

What do you dislike?

So far only small things. For example, there aren't a lot of text formatting options for data on bar charts from the Chart Settings screen. Not a big deal, but I can't figure out a way to style the values shown on top of the bars (as either currency or percentages). I'm sure there's some way to do it during the data pipeline, but just haven't figured it out yet.

I had to do a fair bit of experimenting to figure out what certain Transformation Steps actually did. I'd often have an idea in my head of what I wanted to do, but the help documentation wasn't quite detailed enough in every case.

I would prefer some simpler data formatting steps as mentioned above, such as "change this column to $" or "make the values in this column %"

Recommendations to others considering the product

So far this is the easiest platform I've found that really doesn't require you to know any code. We're particularly enjoying using Chartio with Stitch for even more integrations.

What business problems are you solving with the product? What benefits have you realized?

We have our data spread across various places (Intercom, Stripe, Mixpanel, Google Analytics, etc.). Our developers are tied up doing the real work, but because of Chartio we were able to draw valuable insights by making multiple in-depth and highly customizable queries. We've created things like sales/marketing funnels, conversion rate by currency type (by combining Mixpanel data and two Stripe queries), MRR, Average Daily Signups, and more. We plan to do a lot more with it.

For us, the benefit comes down to having quick and powerful insights into our sales/marketing performance. We're also excited about it's usefulness as we present data to investors.

Chartio review by Tyler S.
Tyler S.
Validated Reviewer
Verified Current User
Review Source

"Database Visualization and Querying Made Easy"

What do you like best?

Chartio makes it super easy to connect to your data sources and quickly start creating queries and graphs to understand your data. Within a few minutes of signing up, I had already learned things about my customers that I otherwise never would have known.

What do you dislike?

It can be a bit tricky to make more complex queries that involve joining tables or manipulating data. Chartio has a knowledge base to help answer questions, but I'd like to see more examples in there.

What business problems are you solving with the product? What benefits have you realized?

We use Chartio to understand our customers for the sake of informing our product roadmap, financial planning, and investor presentations. For a small, growing startup like ours, it's an incredibly valuable tool.

Chartio review by Laura L.
Laura L.
Validated Reviewer
Verified Current User
Review Source

"Intuitive platform for business reporting"

What do you like best?

It's quick and easy to get up and running once your database is connected, and it's easy to use for both SQL and non-SQL users. I especially like the dynamic SQL writer, which shows you the code even when you're in drag-and-drop mode.

What do you dislike?

Some modes are mutually exclusive, e.g. if you create a dashboard for someone using SQL they are then unable to go in and edit it using the drag-and-drop mode. The same applies to the advanced view vs. the basic view.

Recommendations to others considering the product

The forums are useful sources for code.

What business problems are you solving with the product? What benefits have you realized?

I use this for a range of business reporting and analytics, including revenue reporting and creating custom dashboards and tools for different parts of the business.

Chartio review by Gavin M.
Gavin M.
Validated Reviewer
Review Source

"Chartio Handles Data Well - Without the Complexity"

What do you like best?

Chartio combines a standard SQL builder with more powerful visualizations and a visual editor. This combination makes it very user friendly while still allowing non-power users to get to results. The sources provided are also comprehensive. Chartio plugs in quite well to a range of tools, including Google Cloud and hosted solutions, so there is no difficulty connecting to a system you use. Data can also be added on the fly and from CSV files, and sources can be refreshed rapidly to keep schemas up to date. Chartio reports are also embeddable and customizable, capable of being part of an application's reporting solution.

What do you dislike?

There can be some speedbumps going between interactive and SQL mode, as well as in working with data. The default visualization set is also somewhat small.

Recommendations to others considering the product

Have someone on the team comfortable with advanced SQL to get started easily. It's not required, but will speed up implementation.

What business problems are you solving with the product? What benefits have you realized?

Internal reporting and analytics from Postgres.

Chartio review by Evan H.
Evan H.
Validated Reviewer
Verified Current User
Review Source

"Fast, easy-to-use, versatile browser-based data tool"

What do you like best?

Versatility - Chartio makes it easy to generate charts, tables, graphs, complex SQL queries, links, and interactive web-apps all from data sources you connect easily. If you need to do something with your company's data, there's practically no bound to what you can do with Chartio!

I also love that it is fast to load, and fast to pick up on. A power user can gradually uncover the power of Chartio, while a brand new user can start making productive use of the software immediately.

The customer support is also fantastic!

What do you dislike?

It's hard to come up with anything to dislike with Chartio. If you're really nit-picky, you might find some of their wysiwyg tools could be streamlined more, and a little more graph diversity would be a nice-to-have.

Recommendations to others considering the product

If you are a large team or a small but growing one, Chartio is worth every penny. Don't spend dev resources building internal dashboards or visualizations when you have a feature-rich, intuitive solution already ready for you: Chartio!

What business problems are you solving with the product? What benefits have you realized?

We are trying to efficiently analyze our startup's data, quickly create visualizations and interactive tools for our operations, sales, and customer support teams, and create beautiful graphs for sharing growth goals externally.

We've mitigated the need for additional engineering it would have taken to get answers to common data questions or to create useful tools for other parts of the business. We've been able to quickly get answers to almost any question about our customer-base and business data - invaluable to a growing startup like ours!

Chartio review by User
User
Validated Reviewer
Verified Current User
Review Source

"Chartio the metrics master"

What do you like best?

I think the product is great all around. Best part is the flexibility, allowing to create useful dashboards for nontechnical people using the query builder, but also getting complex data by manually writing SQL statements, joining them, grouping them etc. The additional data modifications available by chartio and filters make the dynamic data loads exceptionally useful. We have daily dashboard reports, and filters to adapt for our needs.

What do you dislike?

Really minor thing i dislike is the URLs when using a lot of variables. Sharing urls or refreshing the page does not mean you're getting the data set by default filters. Like i said, really minor and mostly inconvenience.

Recommendations to others considering the product

They have great documentation, everything you need to get started is there. If you know SQL, then its intuitive and you can dive in.

What business problems are you solving with the product? What benefits have you realized?

Easy retrieval of specific metrics, be it one time or continuous reporting of those data.Serves as a workaround without the need for our engineering team to build/maintain tools for that.

Chartio review by User
User
Validated Reviewer
Verified Current User
Review Source

"GREAT TOOLS FOR THE PEOPLE WHO NEED IT"

What do you like best?

Customize able data at your finger tips. other than using the executive level of info. it is a awesome tool to simplify the planners and engineering jobs as you can have all the data in a easy to read and understand format mixing your sequel database to multiple other forms and excel files. so you dont have to search to get the info you need.

What do you dislike?

some of the custom forms that we have created to search for a Part number have an addition pop out field that is kind of annoying.

Recommendations to others considering the product

yes

What business problems are you solving with the product? What benefits have you realized?

It provides the execs with all their pertinent info from graphs and sales and big picture. and its always up to date.

Provides many boards around the shop to organize jobs on the shop floor. almost totally gone with paper job packs.

really good tools for our expediters, quoters, managers, supervisors, and planners, as well as our customerservice.

Chartio review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"My favorite reporting tool"

What do you like best?

Chartio has the easiest setup and implementation for a BI tool that I have experienced. As a less-technical user I have experienced no problems with adding new data sources, making changes to our schemas, or creating custom data sets.

Chartio's user interface is intuitive and beautiful. I love teaching other members of my non-technical team how to use Chartio because I feel like the interface helps me explain even complex SQL queries. The team at Chartio have done a wonderful job at creating a UI for the business user.

Chartio's support is incredibly responsive, attentive and accessible. They go above-and-beyond to help me with any of my questions, be it a query that is stumbling me or I have a complex visualization I can't figure out.

What do you dislike?

At this point my dislikes are minor and related to just wanting more.

I would love to see more visualization options with more complex capabilities. I would also love more dashboard-level interactivity for the user that is just viewing but not creating so they can be involved and more inspired by the dashboards.

Recommendations to others considering the product

Chartio is my top recommendation for a team looking for a business intelligence tool that does not require a data team or coding knowledge.

What business problems are you solving with the product? What benefits have you realized?

My team uses Chartio for marketing and sales - we are able to keep track of our business pipeline and marketing initiatives. Its easy for us to understand which marketing campaigns are performing well, and its easy for sales to forecast.

Chartio review by Edouard F.
Edouard F.
Validated Reviewer
Verified Current User
Review Source

"Perfect product for my need, very powerful, easy to use..."

What do you like best?

I'm not a technical guy, I'm from marketing. And these products usually need to be setup and managed by super saavy guys and then marketing just reads the numbers. With Chart.io I'm completely autonomous. If you understand the basic of Excel and pivot tables, then you can use Chart.io. Their guides are well made. I always find what I'm looking for and when I really need it, support is there to help.

What do you dislike?

I think that design wise it's a little limited. You can change colors but that's about it. I'd like the possibility to include images on the reports I export (especially if you export for investors for example).

Recommendations to others considering the product

You need to love numbers and to love solving puzzles, but that's true for any software like Chart.io. There is a free trial, that will allow you to try everything. There's no reason not to love it.

What business problems are you solving with the product? What benefits have you realized?

Understanding how my business works, what my users do, what stage I'm at.

It's a great way of analyzing a big amount of data to catch new trends that would be otherwise hidden.

Chartio review by Orest L.
Orest L.
Validated Reviewer
Verified Current User
Review Source

"Chartio is easy to use but can still provide all the features a power user would need"

What do you like best?

I really like the ability to use their advanced data pipeline editor to create data transformation directly in Chartio. It allows me to create more complex pipelines without relying on coding and makes iterating them very easy.

What do you dislike?

There is still a lack of ability to copy and paste pipeline tasks to make them reusable. You can always copy and paste the entire chart but if there is a common data task they have to be set up individually.

What business problems are you solving with the product? What benefits have you realized?

We are using Chartio for reporting across the company. We have been able to build customized dashboard for each department and align all of our KPIs across the organization.

Chartio review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Let analysts be complicated and let everyone else be simple"

What do you like best?

We needed a tool that could serve the needs of various Product, Engineering, and business end users, such as being easy to navigate and pull custom information per date ranges and products, etc. For me, it was important to use a tool that was easy to build out a dashboard library (I just use SQL), simple to create visuals, and allowed me the freedom to expand the depth of my analysis as needed.

Chartio manages to do both--satisfy data consumers and data producers, and leaves both camps happy.

What do you dislike?

Chartio exposes issues with our database structure :) mostly a joke, since this is clearly more a "me problem" and not a Chartio issue--but be warned that if your database structure doesn't have easy aggregate/summary tables and stores related information on separate tables (i.e., you'll always need to join a few tables for even a simple query), you and your team may struggle to use the interactive drag-and-drop feature.

What business problems are you solving with the product? What benefits have you realized?

As some of our business includes managing contractors, we use Chartio on an hourly (and certainly daily) basis to monitor activity and usage on our site. The most common use cases include identifying trends over time, troubleshooting issues within our networks, and making business decisions.

We've been able to speed up the process of all of these with Chartio; users have instant access to analyst-approved safe data in a variety of formats to make quick and informed decisions. As well, as an analyst, I've been able to move my work to longer and more complicated projects as my users now have fewer requests that cannot be answered by an already built dashboard or chart.

Chartio review by Caitlin V.
Caitlin V.
Validated Reviewer
Verified Current User
Review Source

"Versatile tool for combining and displaying data from multiple sources with superior support"

What do you like best?

I love how versatile Chartio is, that often the limitations of my knowledge of the software hold my work back more than the capabilities of the product itself. I love that I can use it to produce such a wide variety of graphs, tables, and visualizations. I love that it updates automatically so I can build charts once and then let them take care of themselves, but the absolute best thing about Chartio is their support.

I have found Chartio support to be incredibly useful and attentive. Their team has helped me solve the smallest, silliest problems and incredibly complex issues I'm having while building and tweaking charts usually within a day or two of my original query and in as few emails as is reasonable.

I lean on Chartio's support team frequently. As their product is so flexible and the data I work with can be particularly challenging at times, I frequently end up learning new techniques from their support team that I can later incorporate into my general workflow.

Chartio allows you to build charts using SQL or their own interactive mode and I frequently switch between the two when I need capabilities one or the other mode is better in. Likewise, Chartio's support team us equally helpful whichever mode I am using. When I need it, they sometimes go beyond helping me tweak what I've already produced to get it to work and will write custom queries or make large adjustments to charts for me.

I love Chartio as a product, but their support team is why I've recommended them to several colleagues and friends.

What do you dislike?

Occasionally I'll run into small problems that are frustrating, but that I can work around. I think perhaps the thing that is most frustrating is that there are a few data sources my team wants to see in Chartio that there isn't an easy integration for.

Primarily, we use SalesForce and Mixpanel as a team, but these can only be connected to Chartio with workarounds that have been less than adequate for my team. If all of your data or your primary data are stored in sources that Chartio can natively connect to you'll have much better outcomes than if you're tied to workarounds.

Recommendations to others considering the product

Look at your data and the problems you're having with them, if your data is stored in places that Chartio has native integrations with and you want to automate charts in daily, weekly, or monthly reports, Chartio is probably a great option for you.

Be realistic about whether you have at least one employee who is willing to learn the ins and outs of Chartio. I probably spend 60% or more of my time in Chartio, which is by far more than any other employee on our plan, and it shows in my work. I've been using Chartio heavily for a year now and the charts I build are increasingly complex in the back end and simple on the surface. Other users within our company who haven't devoted the same time to learning Chartio are less comfortable using it and don't build as much in it.

Oh and if you're trialling or using Chartio, lean on support as much as you need. In general I try to live by the adage that it's o.k. to ask any question once but I should try not to ask the same things twice. This has served me incredibly well with Chartio. Most of the advanced and complex charts I build apply techniques I learned from question I asked support while building smaller, less complex charts. The more you're using Chartio, the more valuable you'll find it.

What business problems are you solving with the product? What benefits have you realized?

One of the biggest business problems we're solving with Chartio is one I think about the least, because Chartio makes it so I don't have to. That is the problem of having the most up to date data whenever we need to look.

Before Chartio I had to run and re-run queries and update executive summary spreadsheets by hand. It was tedious, dull, and time consuming.

I wanted to be analyzing data, asking new queries and finding new answers, instead I spent probably 25% of my time running the same things just so they would be up to date.

Chartio allowed me to build things and then let them update themselves. I get to spend my time pruning the data, looking for new answers, and building ever more specific data sets for specific needs instead of updating the same data by hand over and over and over.

Chartio has also allowed me to combine data from multiple sources in single charts and tables. Some of my most complex charts are pulling data from 3 or more sources, then performing complex calculations on some of it, then producing a simple graph or a single number that belies the complexity beneath.

Our company uses a lot of cloud sources for our data storage and collection and Chartio seamlessly integrates with most of them, while also allowing for manual .csv data uploads when necessary.

Chartio review by Jared F.
Jared F.
Validated Reviewer
Verified Current User
Review Source

"Hands-down the best data tool"

What do you like best?

Chartio is "just right". It has all the features you need to make your data accessible to your organization, without any clutter. The product feels like consumer software, not enterprise. It's easy enough that even non-technical people in the org will be able to learn to use it, but powerful that your engineers can go nuts.

What do you dislike?

Mostly some missing features:

1) There should be a way to upload data into Chartio in a fully integrated way. You can do that, but then you can't join the data against other data in your database.

2) Similarly, it would be nice to have integrated ETL functionality that writes to the DB. As it is, we need to maintain a completely separate ETL.

3) When doing complex joins, sometimes Chartio gets the join key wrong and there is no way to fix it.

What business problems are you solving with the product? What benefits have you realized?

We use Chartio is our main business intelligence tool. It's how we communicate data across the organization.

Because of Chartio, we have tremendously increased access to data.

Chartio review by Dal A.
Dal A.
Validated Reviewer
Verified Current User
Review Source

"It's great for startups, but we won't be renewing."

What do you like best?

Unlimited data connections and up and running within 1 hour. It was amazingly easy to set up and get going. That's why we went with it initially. At this point we're looking for either something more robust, or cheaper. Not sure exactly what direction we'll go. We're evaluating Amazon Quicksight.

What do you dislike?

Pricing was $25k for the year. That's a bit much for an internal BI tool for a startup. Also - it builds it's own SQL (which you can view) behind the scenes but it's really inefficient so the data loads take forever and often time-out.

Recommendations to others considering the product

I rank them a 5 on the NPS score because it's a 50/50 chance of me recommending them. It was perfect for what we needed at that specific point in time. A year later, our priorities have changed and we're moving on.

What business problems are you solving with the product? What benefits have you realized?

Internally we weren't able to see ANY real data insights. This helped us solve that.

Chartio review by Christopher C.
Christopher C.
Validated Reviewer
Review Source

"Superb customer success team!"

What do you like best?

The product is wonderful and easy to use, but I feel their strength lies with the Chartio team. Fast response with any help tickets. A customer success manager also checks in with us once a month just to make sure everything is going great on our end. They are very friendly and genuinely want to make sure we get the best experience.

What do you dislike?

So far, I can't think of anything to dislike. Their product has been going smoothly. Regular new updates and features roll out.

What business problems are you solving with the product? What benefits have you realized?

Chartio provides our organization with a fully operational self-service reporting system. It helped free up the analysts' time by creating standardized reports that can be viewed by many teams of the organization. We have also created nice visual daily dashboards to monitor the health of the company.

Chartio review by Maria Victoria G.
Maria Victoria G.
Validated Reviewer
Verified Current User
Review Source

"Great tool for data manipulation and visualization"

What do you like best?

One of the most interesting features that Chartio offers is the possibility of combining different data sources into the same chart.

The data processing options that can be executed after the dataset is returned by the database are also very helpful. Multi-row operations are a great example because it is something that can't be done in databases like MySQL.

What do you dislike?

Would like to have the possibility of integrating more data sources that can't be added directly (Salesforce, Jira, Redis, Elastic Search).

It would also be great to have statistical analysis support, as well as the possibility of returning more than 10000 rows in a single query.

What business problems are you solving with the product? What benefits have you realized?

Chartio has helped us to spread information internally, making data available to make informed decisions. It has also helped to solve custom data requests from our clients.

Chartio review by Pau R.
Pau R.
Validated Reviewer
Verified Current User
Review Source

"The easiest yet powerful BI"

What do you like best?

Most of the BI solutions out there are too difficult, too complex or both. With Chartio you can easily mine your data in a couple of minutes and start getting answers straight away. You can always jump into SQL for more advanced queries, but with the built-in visual tool, you get quite far actually!

What do you dislike?

It would be great if you could map certain knowledge concepts so the whole team understands what the query is doing. For instance "Active user" or "Closed opportunity". Usually you repeat this concepts over and over and changing them means to update many charts.

What business problems are you solving with the product? What benefits have you realized?

We need to understand how our business is doing and which areas need attention. With Chartio we can measure the whole funnel (from visitor to customer) and understand what works and what does not.

Chartio review by Kevin M.
Kevin M.
Validated Reviewer
Review Source

"A rare "goldilocks" analytics product - power vs. ease of use are just right"

What do you like best?

Chartio is incredibly easy to set up and either run reports or build dashboards for recurring use. Most tools are only good at one of those things.

What do you dislike?

The learning curve is steeper if you don't know SQL

Recommendations to others considering the product

Do your homework if you have very custom requirements.

What business problems are you solving with the product? What benefits have you realized?

We use Chartio for 3 primary purposes:

1) Dashboarding - it's a much more cost effective if slightly cruder version of what Tableau or Looker will do

2) Ad hoc SQL queries - instead of relying on devs or BAs, you can empower your whole team to run SQL queries because it's that easy.

3) Combining multiple data sources - we regularly combine web analytics data with DB content, which is really hard to do typically in other tools.

Chartio review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Pretty Good"

What do you like best?

I like that you can create charts with multiple data sources.

What do you dislike?

I'd prefer better options for dates i.e. set comparison periods. For example, if I have a bar chart revenue by month, I'd love to have an option for "versus previous year" or "versus previous period" and it will automatically take the date range I've selected and show the comparison. Google Data Studio does this and it's really helpful.

I'd also like more control over how charts look. I am a designer by trade and feel like I have less flexibility from a design perspective than I do with Google Data Studio.

What business problems are you solving with the product? What benefits have you realized?

Just trying to get a sense of what's going on in our business so we can make more informed decisions.

Chartio review by Ewan B.
Ewan B.
Validated Reviewer
Verified Current User
Review Source

"Simple to use with great outputs"

What do you like best?

Chartio is easy to use, adding a new report, dashboard, auto email only takes a few minutes. There are also plenty of advanced features on offer too, should you wish to use them. Amazing customer support and new features are added all the time.

What do you dislike?

The only thing I can think of is user admin to see what users are doing in chartio. I believe this is coming in a new release soon

What business problems are you solving with the product? What benefits have you realized?

Several, we have automation of standard reports, it allows sales team to create their own reports for customers from dashboards we have built and allows the product team to monitor the performance of the app.

Chartio review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Chartio makes my day easier"

What do you like best?

I love how clean and easy chartio is, I can go in and find what I am looking for instantly.

What do you dislike?

When I go into a list and click on an account, if I try to go back I have to load the entire page again

What business problems are you solving with the product? What benefits have you realized?

I am able to download transaction reports and then reconcile for our customers. It has made finding issues with balances easy to find. It has really helped me spot issues with certain accounts and then act on those. Any type of report I ask for to grow and assistance with our accounts, it seems that chartio can do. I use it all day and I never feel frustrated with the product.

Chartio review by Myles E.
Myles E.
Validated Reviewer
Verified Current User
Review Source

"Makes answering CEO questions easy"

What do you like best?

I love the ability to slice, and shape data easily across databases. It makes mashing up our different datasources a cinch.

What do you dislike?

No proper TV mode! We have an account just for our status board, but things like notifications appear and we have to dig out the keyboard to dismiss them

Recommendations to others considering the product

Run a seperate data store, or use their data warehouse, so you aren't hammering your production database.

What business problems are you solving with the product? What benefits have you realized?

We measure core business metrics as well as track our OKRs

Chartio review by Administrator
Administrator
Validated Reviewer
Review Source

"Good product but could use some feature updates"

What do you like best?

- capable of integrating a vast variety of databases & excel docs, ability to easily layer data from one database with another

- I have lots of custom fields (in Salesforce), and can grab the correct information I need for reporting

- ability to use the "interactive mode" or the "sql mode"

- support team is fantastic! always receive a quick response from them and extremely helpful

What do you dislike?

- unable to easily view the underlying data behind a dashboard card. I use this more than just a visual for our data but also use it to analyze the data. I always need to add another table card to the graph cards because I need to (and management) see specifically what the graph data comprises of. This gets difficult because you need to make sure the graph and table cards have the exact same filters for it to match correctly.

- hard to account for customized fiscal years/quarters (ie. not Jan - Dec). can't use the "bucket by qtr or year" option, since this only accounts for the standard qtr/year

- although dashboard cards are customizable in size, visually they can be more appealing. I would like to see the option to group "sections" together for easier viewing and categorizing

What business problems are you solving with the product? What benefits have you realized?

- trying to better understand our business

- a platform for different business users in the company to see metrics of different departments

Chartio review by Peter L.
Peter L.
Validated Reviewer
Verified Current User
Review Source

"Chartio - Next Generation BI experience"

What do you like best?

With Chartio, I can connect many different data sources very quickly and start building effective stories around insights in my data. Their "pipeline steps" allow for very easy data transformations to refine visualizations

What do you dislike?

They do not have as many geographic visualizations as I would like. The ability to visualize data over google maps would be an excellent addition.

Recommendations to others considering the product

Leave plenty of time to experiment with data visualizations. Unlike some other BI tools, connecting your data is easy, but you will want to invest time in understanding how you'll build your dashboards

What business problems are you solving with the product? What benefits have you realized?

I needed to get data out to a large team in a quick and effective manner. Chartio allows me to do just that

Chartio review by Suzanne E.
Suzanne E.
Validated Reviewer
Review Source

"Chartio Makes My Work Easier"

What do you like best?

I spearhead a 300 slide PowerPoint deck for a client each quarter. The report involves seven+ people in our agency to put the report together. It is a daunting project and Chartio has made the reporting much more streamlined. We have one person in our office that runs all the data and develops all the charts.

What do you dislike?

I'd like more flexibility to edit the fonts and add text to different areas of the charts than we currently have access to — however, this is a pretty small "dislike".

Recommendations to others considering the product

Chartio has streamlined our reporting processes. It has also elevated visually what our reporting looks like.

What business problems are you solving with the product? What benefits have you realized?

We are looking for trends in the industry among the clients' competition as well as review what our client is should continue to do, what should they start to do and what should they stop doing.

Chartio review by Aaron B.
Aaron B.
Validated Reviewer
Verified Current User
Review Source

"Robust and flexible"

What do you like best?

Chartio allows our company to report on real time operations for our fraud team, detailed analytics for our product and engineering teams, plus create attractive, summary reports for our C-Suite. The varying data source support and customizable pipelines allows for limitless configuration and flexibility.

What do you dislike?

We tend to use the SQL Mode more than Interactive Mode, and some features are definitely geared towards Interactive.

What business problems are you solving with the product? What benefits have you realized?

Insights, operations support, analysis, and reporting.

Chartio review by Srinath S.
Srinath S.
Validated Reviewer
Verified Current User
Review Source

"Want to get up and running with a Data Visualization tool in the least amount of time?"

What do you like best?

The fact that there is no business layer in between is a huge benefit. Accessing data source directly and inferring the physical relationships is an amazing feature, when I compare some of the BI tools that I have worked with in the past. ChartIO is adding more and more data sources to their list. Maintenance takes least effort. Simple and elegant!

What do you dislike?

- There is a huge scope to improve on the UI presentation. While the functionality is powerful, UI is something that ChartIO is inferior compared to other tools.

- There is no feature to know the usage from various users. This is very important for a customer like Optimizely!

- Dashboards categorization and ACL permissions feature can be further enhanced

Recommendations to others considering the product

Having worked with other BI tools, I am so happy to work with a tool like ChartIO. As long as your organization is comfortable in using a SaaS tool for this purpose, you should look no further. I can advocate ChartIO to anyone who is on the fence in deciding a tool.

What business problems are you solving with the product? What benefits have you realized?

- Single gateway to get a variety of customer and product information in our organization

- A common platform for analysts to brain storm and come up with a common logic for org level metrics

- There are so many LCD displays at Optimizely that shows Chart IO dashboards!

Chartio review by Todd H.
Todd H.
Validated Reviewer
Verified Current User
Review Source

"Elegant simplicity with heavy-lifting under the hood"

What do you like best?

The brilliance of Chartio is collaboration. From the Data Scientist through to management and executives, everyone has a place for what they can and can't do. However it doesn't feel that functionality is 'cut off' or 'restricted', instead the experience of viewing the same charts as others in the team created feels natural and intuitive.

What do you dislike?

There are some cloud applications that lack direct integrations with Chartio. I've noticed other competing tools to have some of these integrations. I'm referring to tools such as Xero Accounting and DSPs such as The Trade Desk. Lucky for us, importing a flat file into Chartio is pretty straight forward and everything works SQL-esk after that (including joining with real databases). However these lack of integrations have limited my ability to use the tool in new industries.

Recommendations to others considering the product

If you're going to trial it, work with a team of people who will be touching the software - from each level. Have everyone involved after the analysts get dirty in pulling out some data. The more hands-on everyone is during the evaluation phase, the more likely you'll choose the right product.

What business problems are you solving with the product? What benefits have you realized?

Exploring data and immediately visualising was the problem we faced every day. Our analysts could undertake exploratory analysis but this couldn't be immediately shown to management and executives without a process of building a dashboard. Charito lets the analysis happen, quickly followed by MVP dashboards, and then polished dashboards - without any fuss.

Chartio review by Richard S.
Richard S.
Validated Reviewer
Verified Current User
Review Source

"Deceptively powerful"

What do you like best?

Data pipeline and range of supported sources

What do you dislike?

I love it all! Wider range of viz maybe?

Recommendations to others considering the product

Chartio's achilles heel is it looks almost "too simple"! It isn't - the power of the data pipeline leaves most of the other business intelligence products we've used looking clunky.

What business problems are you solving with the product? What benefits have you realized?

We've been highly successful using Chartio for internal business intelligence - the ability so easily look multiple data sources is dreamy, and other products feel like hard work in comparison. An unexpected win are the exporting and PDF reporting options, and we're now beginning to use Chartio for external reports too.

The best feature of all is the product's "playfulness". The ability to so quickly create visuals has allowed us to create an extremely agile workflow.

Chartio review by Chris S.
Chris S.
Validated Reviewer
Verified Current User
Review Source

"Fantastic Dashboard"

What do you like best?

My favorite feature for Chartio is the drag and drop SQL builder. Before Chartio I would spend hours writing a a query to do analysis. Now that I get my data faster I can spend more time on analysis and be more productive. Dashboards are also pretty slick but admittedly I haven't been using them as much as I can.

What do you dislike?

I wish I could write R and Pyton in Chartio. I think it would extend the Chartio feature set more into analysis and make their offering much more attractive.

What business problems are you solving with the product? What benefits have you realized?

Mostly use Chartio for product analytics.

Chartio review by Charlie L.
Charlie L.
Validated Reviewer
Verified Current User
Review Source

"Really great tool for creating insightful sales reports"

What do you like best?

Presents information really well, really clear layout of information & easy to use SQL mode.

What do you dislike?

Not always as customisable as you would like, e.g. not possible to change font size on graph legends, etc

What business problems are you solving with the product? What benefits have you realized?

Providing the team with insight which we never had before, the ability to pull data and present it in a really clear way

Chartio review by Yishu L.
Yishu L.
Validated Reviewer
Verified Current User
Review Source

"Awesome tool"

What do you like best?

Chartio is super easy to use. It has a very clean UI and all the necessary features. No more no less just what we need. It has a wide support of data sources that almost cover all the state-of-the art data warehouse system. Data blending of different sources are made easy via combining different layers together.

What do you dislike?

I hope Chartio can improve in the following 3 areas:

1. More transparent usage of each dashboard created and each account. It is charged by seat but it doesn't provide any information about how frequently each seat is used. This is not convenient for administrator to optimize usage in the organization.

2. Better data caching and query in sequence. Some dashboard have several charts. If people visit such dashboard, it initiates quite a large number of queries to database simultaneously.

What business problems are you solving with the product? What benefits have you realized?

Build dashboard/report and share it within organization.

Chartio review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Very good "

What do you like best?

Simplicity of the connection. We do an SSH pipe from our data center to them, which we can kill should the reporting load ever get too high.

The data stores on their end is a neat feature for longer run time queries.

Very easy to select from multiple data sources like Graylog (Elasticsearch) as well as our MS SQL database to get a full picture view of what I'm looking at.

What do you dislike?

Their geomaps could use a little more polish when compared to other visualization tools.

What business problems are you solving with the product? What benefits have you realized?

Quick look at how we are doing Year over Year as well as deep diving into individual clients for a deeper and better understanding of what they are doing and why.

Chartio review by Micah J.
Micah J.
Validated Reviewer
Verified Current User
Review Source

"Daily Use of Chartio"

What do you like best?

I typically use the Merchant Performance and Ops Summary Chartio the most. This makes my life easier when I speak with new restaurants in the area looking to expand their delivery.

What do you dislike?

Slow loading. Besides this, everything I need is great with Chartio.

What business problems are you solving with the product? What benefits have you realized?

Proof of incremental revenue with DoorDash.

Chartio review by Paula L.
Paula L.
Validated Reviewer
Verified Current User
Review Source

"Chartio makes data insights easy!"

What do you like best?

Using Chartio has been really helpful for our team, especially those not proficient in SQL or querying databases. Chartio allows for quick data visualizations and deeper dives into tough questions.

What do you dislike?

Chartio's UI can sometimes be finnicky and I'll lose work while I'm in the middle of it.

What business problems are you solving with the product? What benefits have you realized?

We're trying to bring actionable insights to a team of over 30, many of whom are not data-savvy. Chartio helps teams realize where to focus their efforts and provides drill-downs into deeper topics.

Chartio review by User
User
Validated Reviewer
Review Source

"Fantastic tool that saves us a ton of time building dashboards to track key metrics"

What do you like best?

Charts are super clean, easy to make, and embeddable on our site so that we can keep them with our other internal tools. B/c it's so accessible, lots of people at our company can build their own charts, meaning they don't get blocked on things.

What do you dislike?

Not an actual problem, but it'd be cool to see the graphs be super interactive - e.g. clicking on a unit on the X axis and zooming into that.

What business problems are you solving with the product? What benefits have you realized?

Typically we would spend a lot of time building out graphs with a charting library (taking up engineering time) or not having the charts built at all (leading to a lack of visibility across the team). Both these problems are avoided by having Chartio at our side.

Chartio review by Jose Ignacio A.
Jose Ignacio A.
Validated Reviewer
Verified Current User
Review Source

"A time-saving tool for your startup"

What do you like best?

Its very easy to create complex charts and visualize data

What do you dislike?

It is a bit hard for non-tech people and the learning curve, but very cool when you are familiar with it.

What business problems are you solving with the product? What benefits have you realized?

Internal dashboard and data reporting. Almost 0-developer time spent on the dashboard/reporting creation.

Chartio review by Tamás I.
Tamás I.
Validated Reviewer
Verified Current User
Review Source

"I'm using Chartio as a data analyst at Prezi"

What do you like best?

It's easy to use

I can use sql to create charts

You can also use the drag and drop interface if you are not familiar with SQL.

With filters you can deep dive and check every segment of your data

What do you dislike?

Redshift resource management. If you refresh a whole dashboard it runs all queries simultaneously and sometimes it times out.

Recommendations to others considering the product

It's just good. You can use many datasources and create charts and dashboards in a few minutes. It's always improving, i discover new features time to time.

What business problems are you solving with the product? What benefits have you realized?

Creating dashboards for our executives / product managers / engineering teams.

Everybody can see what are our metrics, how we are performing.

Product managers can check the dashboards and answer their question without asking a product analyst.

Chartio review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Data at a glance"

What do you like best?

Chartio allows us to easily present complex data reports in a quick to grasp visual snapshot allowing us to creatively answer customer inquiries that may normally be complex to answer adequately.

What do you dislike?

Some of the restrictions with user-accounts for Chartio is a bit too much for us to deal with. We're constantly logging each other out and fighting amongst each other over access.

Recommendations to others considering the product

Consider strongly the user-requirements.

What business problems are you solving with the product? What benefits have you realized?

We're figuring out how to make our data more transparent to all employees and some outside company friends. We've found Chartio essential in collaboration across departments and crucial in sales opportunities with larger enterprises.

Chartio review by Phil N.
Phil N.
Validated Reviewer
Review Source

"Chartio is a great choice for teams looking to analyze their data"

What do you like best?

Chartio is really easy to set up and produces meaningful insights quickly. Their customer support is also very responsive and always willing to help out.

What do you dislike?

Some of the visualization aspects of the charts and tables could be improved, especially when it comes to customized labels, chart types, and more.

What business problems are you solving with the product? What benefits have you realized?

Chartio has helped us build out a data-driven business quickly. All of our business segments are able to leverage Chartio to make better business decisions.

Chartio review by Peter V.
Peter V.
Validated Reviewer
Verified Current User
Review Source

"Great For Metric Displays"

What do you like best?

The ability to easily display charts and share them with my team has made it very easy to discuss metrics with my team. Chartio has made it very easy to manage my team and communicate my goals and wants to the rest of the management I work with.

What do you dislike?

The only issue I had was simply learning how to use the product. Once the learning curve was passed I had no issues.

Recommendations to others considering the product

If you have a sales organization then this is a great way to display metrics to your team. Displaying that information openly has also led to hustling and competition between employees. This also has led to employees being able to see their numbers when they are low and many of my employees have taken the initiative to increase their metrics.

Setting up charts is easy, and we display the information on a big screen tv so that everyone can see and have access to their metrics.

What business problems are you solving with the product? What benefits have you realized?

We are using the product to gather metrics and to display these metrics to a team. This has led to my team openly having information available to them at all times and has led to trust building with this information being so readily available.

The biggest benefit it is the display of information. When an employee is under-performing that information is also available and immediately, That has led to me being able to make quick management decisions and to help my employees overcome obstacles as they show up.

Chartio review by Asa P.
Asa P.
Validated Reviewer
Verified Current User
Review Source

"Already very extremely valuable even though enhancements to UI needed."

What do you like best?

The speed at which I can access our data through Chartio has changed how I go about analytics. We were using an older version of Crystal for all our reporting needs, and we were just hand cuffed as it relates to our ability to access data. As the Director of Sales & Marketing, I now have instant access to our data allowing me to make better business decisions moving forward.

What do you dislike?

The UI still needs improvements. Navigating back and forth from selecting facts and dimensions to add to a dashboard is somewhat challenging at times...not being able to see the entire description reduces the speed at which you can build charts. The search function works, but then sometimes you can't drag the fact over to the table. It's an odd bug. I'll give Chartio credit though...they listen to feedback and are constantly improving the UI and chart customization options which makes the tool even more useful as time passes.

Recommendations to others considering the product

Great for easy, efficient access to data. Not great for building reports to be distributed to a group of people (can only send the reports to those with licenses, so not built as a distribution tool).

What business problems are you solving with the product? What benefits have you realized?

Access to data...weekly leadership team scorecard, program performance, etc. I really use chartio for all of my reporting needs now, primarily b/c it's so much more efficient than our other options.

Chartio review by Jeremiah E.
Jeremiah E.
Validated Reviewer
Verified Current User
Review Source

"I use ChartIO to visualize data which we pull from our data warehouse. "

What do you like best?

The ease of use is fantastic. For someone familiar with SQL it takes only a few minutes to get up to speed.

What do you dislike?

Query timeouts are a huge pain -- it'd be nice to run large analytics jobs which could take more than 30 minutes.

Recommendations to others considering the product

Give it a short. It's very easy to use, and the visualizations are quite nice. There are some performance issues, but they don't interfere with most day-to-day use cases.

What business problems are you solving with the product? What benefits have you realized?

We're using Chartio to visualize data stored in our Warehouse. The ease of integration with Amazon Redshift was a huge benefit.

Chartio also provides an easy way to share technical results with non-technical audiences.

Chartio review by User in Music
User in Music
Validated Reviewer
Verified Current User
Review Source

"Intuative Software for Data"

What do you like best?

As long as you have someone on the other side who understands how to set up the data, this product is extremely easy to use. Any way you want to slice any data, you can do it!

What do you dislike?

You're limited on the amount of "seats" you can have.

Recommendations to others considering the product

Make sure you have someone who is very knowledgable in data to work on the backend. From there, other employees are easily able to use what that person sets up.

What business problems are you solving with the product? What benefits have you realized?

As a communications professional, this product has helped me pull data that I can then use in communications collateral.

Chartio review by kanhua p.
kanhua p.
Validated Reviewer
Verified Current User
Review Source

"Very nice dashboard. Good UI"

What do you like best?

A good selection of charts. UI is easy to navigate

What do you dislike?

loading sometimes is slow. more data connection options needed

What business problems are you solving with the product? What benefits have you realized?

build dashboard for exectives. Non-technical people can get up to speed quickly

Chartio review by Danielle B.
Danielle B.
Validated Reviewer
Review Source

"Chartio is fine if you need it for info! "

What do you like best?

I know exactly where the things I need live in the system so I just go right to them for ease. Chartio is consistent!

What do you dislike?

There is too much stuff I don't use and mostly just ignore.

Recommendations to others considering the product

Use it to keep track of info and data! It's great!

What business problems are you solving with the product? What benefits have you realized?

It makes it easy to access info when I need it quick! This makes me more efficient!

Chartio review by Renato A.
Renato A.
Validated Reviewer
Verified Current User
Review Source

"Awesome start"

What do you like best?

Chart.IO is great for who is starting. We still have all of our services hosted on Chart.IO.

Think that you have a huge database, and you want to have a drag and drop way to make all magic happens.

The organization within the dashboards is great, and you can create dynamic of static charts, using inputs from calendars, custom variables, inputs and etc.

Also, have a easy way to export each chart is amazing, many of our analyst use data from Chart.IO to calculate several KPIs in our product.

Another great feature, is the ability to work with simultaneous Data Sources, that is definetively an astonishing feature, because we have several side projects that have their own databases, and its easy like hell to make they all talk with each other and give epic insights about your business.

What do you dislike?

As i said, Chart.IO is good to start.

It turns out that, the more you grow, the more you became perfeccionist about how you dispose your Dashboards, how you link them and make them talk to each other.

Today we have a need which is not suplied by Chart.IO, we suffer from the lack of hability to DEADLY customize your charts with custom HTML, Markdown and more.

Also, many times you will find out that your dashboard will became poluted with several Charts that could really be merged in a single one if Chart.IO was more smart on this.

We miss a very important feature to create Hyperlinks on Dynamic chart data, so we could create a link on a Number generated by query, and receive a expanded vision of this number in another chart. This relationship between charts is like Hell on Chart.IO, but its also an advanced feature.

We still have many Analysts on our company worrying about Timezone all the time. I dont know, but i have this feeling that when you change the Timezone on Chart.IO settings, your only changing it for New charts generated by Drag and Drop, and not the ones with custom query. That is still a current issue on our data.

Recommendations to others considering the product

If your looking for NoSQL, better get out.

If your small, go ahead, plug your database, and you and your investors will be definetively happy.

If your big, i sugest you build your own Dashboard App.

What business problems are you solving with the product? What benefits have you realized?

Chart.IO give us deadly insights about our bussiness, its probably one of the core services of our business right now.

Our created dashboards give insights about Financial, Marketing, Logistic and Accounting subjects, so its hard to say what benefits we have realized, but i can say that Chart.IO helped us with SEVERAL insights about what we did and what we do.

Now that we are growing, we expect that Chart.IO grows up at the same rythm, allowing us to DEADLY customize our dashboards, export Chart Data as Power Point presentations, PDFs and things that are real used at the bussiness world of Data Analyzis.

As we are seeing that Chart.IO cannot keep up with our growing, i am really thinking (as CTO of the Company) about to build a custom Dashboard App and start to move all of the Chart IO core Charts to it and start to have FULL control of Data Analysis and Charts, which is one of the Core components of your company.

If your smart, you wont want to let these Core components in hands of Third party services or External companies.

Chartio review by Matt H.
Matt H.
Validated Reviewer
Review Source

"Honestly, couldn't do my job without it"

What do you like best?

It helps us in a data decision basis daily. I use it everyday. The interactive mode is grate with out database and makes things super easy. Also the ability to sort, and view data in different ways other than table is great.

What do you dislike?

Sometimes the interactive mode doesn't transcribe in SQL the way I would like. Also it could be better in how it reports failure or unable to transform data in a chart.

Recommendations to others considering the product

Use it and make sure to make your data warehouse easy and as small as possible.

What business problems are you solving with the product? What benefits have you realized?

I am running a team that manages 10,000 1099 contractors nationwide so charity is a tool that helps us know where we are bending, breaking, and need to improve. Chartio is much more than a reporting tool for us as we use it in daily operations as well.

Chartio review by Jessica M.
Jessica M.
Validated Reviewer
Review Source

"Robust and easy to navigate"

What do you like best?

Lots of features. Love that is make visualizations of data groups so that it is more easily digestible.

What do you dislike?

Crashed sometimes making it difficult to complete work tasks.

Recommendations to others considering the product

If you have problems, let the company know so they can help fix them. They were constantly following up with me when I encountered problems and reported them.

What business problems are you solving with the product? What benefits have you realized?

Compiling data and creating ways to view data in different sets for different reasons.

Chartio review by Johan K.
Johan K.
Validated Reviewer
Verified Current User
Review Source

"The perfect BI-tool for companies who need fast insights in their information overload."

What do you like best?

The ease to structure data and get the right KPI:s and information to make structured micro decisions in the daily business. You can easily set your data sources up in Chartio and then within a few hours get valuable insights.

What do you dislike?

Not really anything. I wish I had the tool years ago and that I get to keep it. I hope the not are developing into a "big corporate BI-tool" where things a complicated because then the can charge more. I like Big Data no Big Corporate mentality.

Recommendations to others considering the product

Don't make the start too complicated, and learn a little by trial and error. When you realize the value of the product and the value it brings to the organisation. Step up and set up the next level of BI. This is a tool which you can grow with and doesn't have to switch when the the requests starts to get complicated.

What business problems are you solving with the product? What benefits have you realized?

By using Chartio I get my advertising in order. I can combine both online and offline sales to get the real life CPO in the business structured in the dimension product, country and get valuable KPI in and stepping stones the custumer journey.

Chartio review by User in Internet
User in Internet
Validated Reviewer
Verified Current User
Review Source

"Chartio"

What do you like best?

I like that there is a drag and drop function and SQL mode.

What do you dislike?

We need to be able to make funnels, real funnels that make sure users do the first step and then the second. The current funnels only count the number of users who do each step which is wrong and misleading.

Recommendations to others considering the product

Chartio is super useful, and its an easy to use tool that allows you to view large data sets and create beautiful charts.

What business problems are you solving with the product? What benefits have you realized?

We are cutting out a lot of manual work since we are able to populate charts based on different variables. This tool saves us a lot of time and our motto is if we can't automate it, we don't do it. So it makes a lot of data analysis possible that wouldn't be a priority otherwise.

Chartio review by Consultant
Consultant
Validated Reviewer
Verified Current User
Review Source

"Overall Positive"

What do you like best?

Fairly easy to use and works well with our internal data sources

What do you dislike?

Interface and charts can be slow to load. They do eventually, but requires some patience.

What business problems are you solving with the product? What benefits have you realized?

Better insight into different team's performance as well as increased the ability to monitor our customers on a more granular level and make tailored recommendations to help them improve their efficiency of using our product

Chartio review by Charlie E.
Charlie E.
Validated Reviewer
Verified Current User
Review Source

"Clear and simple to use but needs some polish"

What do you like best?

Chartio has made vast improvements since we started using it a little under a year ago - the product team seem responsive to user comments.

It allows easy transformation of simple queries into live-updating graphs via drag-and-drop.

For more complex queries or where the data is less well-organised, we can dig deeper with custom SQL queries across multiple tables

What do you dislike?

Two two areas where improvement would most benefit me are:

1 - better sharing (do not require a user account simply to view a dashboard)

2 - better configurability of appearance - e.g. changing axes, fonts, etc

Recommendations to others considering the product

Good internal tool, but the configurability of the appearance is not yet good enough to produce dashboards to be shown to external clients.

What business problems are you solving with the product? What benefits have you realized?

We use Chartio to disseminate information within the business, by emailing exports to key stakeholders, displaying live-updating charts on screens around the office, and allowing power users in the development and product management teams to interact with data directly.

Chartio review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Mostly Seamless Experience"

What do you like best?

Chartio's SQL mode is easy to use and the error messages when you get a query wrong are easy to understand.

What do you dislike?

It can be a little difficult to format your data into charts and graphs. I wouldn't say it's instinctive or easy, and there are way fewer formatting options than users of Microsoft Office would be used to.

Recommendations to others considering the product

Very good if you want a lightweight software to manipulate your SQL queries in. I can't speak to the interactive mode.

What business problems are you solving with the product? What benefits have you realized?

Chartio is a useful way to present data to clients in live dashboards in a way that makes the data understandable rather than overwhelming.

Chartio review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Always Up to Date Sales Data "

What do you like best?

Like with most BI tools, we are able to view real-time data with Chartio. This is critical for our sales team and being able to quickly understand how our team is doing. If we are off our target for the month we can make adjustments that day.

What do you dislike?

The platform is great! We had a strange experience with their customer success team, but they ended up taking care of us and resolved the issue.

What business problems are you solving with the product? What benefits have you realized?

How do you make use of data when only a select number of business users are able to query the data? Chartio provides our company with a way to distribute real-time data to our employees who don't have the technical skills to write their own SQL queries.

Chartio review by Administrator in Computer Software
Administrator in Computer Software
Validated Reviewer
Review Source

"Feel a lot more educated into the current health/status of our business"

What do you like best?

Quick and easy to prototype charts without having to write a single line of code. The ability to not have to worry about dashboards in our web app at all is a huge help.

What do you dislike?

Sometimes getting the right sql through the wizard editor is not that easy. That is fine cause I can open up the SQL editor and write my queries there. Having said that, the way you have to use chartio's named columns to reference table columns is a huge pain, as opposed to using the actual db column names.

What business problems are you solving with the product? What benefits have you realized?

Fast, easy iteration of dashboards and extracting insight from out data. Can offload most of the dashboard building to non-technical co-founder. He can also experiment without bugging me.

Chartio review by Ryan M.
Ryan M.
Validated Reviewer
Verified Current User
Review Source

"Chartio Review"

What do you like best?

It enabled a group of non-technical Analysts to build out excellent reporting on top of our databases. It's helped both improve our productivity, share insights across the organisation and even enable new reports to partners.

What do you dislike?

The licenses take some getting used to with regards to group management.

Recommendations to others considering the product

It's easier to implement and manage than most competitors. Excellent customer service.

What business problems are you solving with the product? What benefits have you realized?

We have tons of data, but lacked a front end to enable non-technical users to 'see' insights. Chartio enables us to do this.

Chartio review by Macey M.
Macey M.
Validated Reviewer
Verified Current User
Review Source

"Keeps Me Organized!"

What do you like best?

Chartio keeps me organized in ways that I didn't even think were possible. I can get visuals of data much more quickly and easily, so it really saves me a lot of time. I would definitely recommend Chartio for any company.

What do you dislike?

The Charts tend to break somewhat often.

Recommendations to others considering the product

Use it!

What business problems are you solving with the product? What benefits have you realized?

Chartio allows me to look at data in a much easier-to-read format. It makes it easier for me to find statistics that I'd have to jump through hoops to find otherwise.

Chartio review by Adam H.
Adam H.
Validated Reviewer
Verified Current User
Review Source

"I love Chartio"

What do you like best?

How easy it is to build charts based on data that may be in multiple tables or multiple data sources.

What do you dislike?

Sometimes when building charts Chartio finds the wrong path to join through, it would be GREAT if there was a way to better define the join relationships without having to drop down all the way to SQL (which is very time consuming for deeply nested joins).

What business problems are you solving with the product? What benefits have you realized?

We're running most of our operations and growth teams based on charts in Chartio.

Chartio review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Great dashboard"

What do you like best?

I can easily see performance of different AdWords segments, while seeing how the performance of these ads impact the bottom line of the entire company. Our data team does a great job of putting these together and it's super helpful on a day-to-day basis for some top-level information.

What do you dislike?

Sometimes the data stores don't always upload properly which means someone from our data team needs to manually upload. Every once in a while have a conversation on how performance of our marketing channels has dipped only to find out that the graph hasn't updated.

What business problems are you solving with the product? What benefits have you realized?

Access to information. It's a way for our data scientists to show the health of the company to people who don't know SQL.

Chartio review by Richard R.
Richard R.
Validated Reviewer
Review Source

"Chartio Is a life/time saver"

What do you like best?

How we can get the specific item id location off a specific purchase order, instead taking the hours to locate them manually.

What do you dislike?

nothing...I absolutely love this program.

Recommendations to others considering the product

I have already recommended it to several departments within our company.

What business problems are you solving with the product? What benefits have you realized?

Locating missing items and giving missing items a location to save a lot of money.

Chartio review by Administrator
Administrator
Validated Reviewer
Review Source

"Good BI platform but still lacking some features to be a leader"

What do you like best?

Front end. Very clear and simple for end-users. All their visualizations are well done and easy for editors to put in place.

What do you dislike?

The back end. No code factoring (making it hard to maintain business logic and update dashboards across the organization). No alerting. Team and user management is not adapted to our company (approx 600 people).

What business problems are you solving with the product? What benefits have you realized?

Tracking the daily activity is made simple. Also troubleshooting our sales pipeline along our delivery funnel. We made a big switch towards a data driven culture since we are using Chartio internally.

Chartio review by User in E-Learning
User in E-Learning
Validated Reviewer
Verified Current User
Review Source

"Chartio review"

What do you like best?

Ease to use.

Integrated to our database.

Ability to type SQL

What do you dislike?

Take a while to get use to the layer concepts.

Could use more tutorials

Recommendations to others considering the product

Not only to share the data, but have ability to have guest create reports within the limit that the company can configure. That would certainly help.

What business problems are you solving with the product? What benefits have you realized?

Sharing the data has always been a bit of issues for me, especially with people outside of our org. Chartio is definitely helping me with that.

Chartio review by Administrator in Marketing and Advertising
Administrator in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Chartio -- You Produce the Data, Chartio Visualizes It"

What do you like best?

-Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.

-Host of graphs and tools that permits all types of data visualizations.

-Speed ... data loads in quickly and input modifications are reflected quickly in charts.

What do you dislike?

-The date slider is rather annoying to use

-When emails get sent as PDF, the formatting is a bit wonky if it's a graph dense dash.

-It handles a lot of data, but it'd be great if it could handle and visualize more data.

Recommendations to others considering the product

A little context on who we are: We are a market based advertisement technology company (there are buyers and sellers of ads) which means there is a lot of data flowing through the pipes. Chartio is a crucial piece to the puzzle that allows us to process this data quicker. Chartio permits us to quickly visualize our data in a fast way so that we can have a clear understanding of the things that need attention immediately and the things that are running smoothly.

If you have a data store of information and have no visualization application, Chartio is a great tool for you!

What business problems are you solving with the product? What benefits have you realized?

We are a market based advertisement technology company (there are buyers and sellers of ads) which means there is a lot of data flowing through the pipes. Our strategic solutions team is tasked with the maintenance of this network and Chartio is crucial piece of that puzzle. Chartio permits us to quickly visualize our data in a fast way so that we can have a clear understanding of the things that need attention immediately and the things that are running smoothly.

Chartio review by Daniel C.
Daniel C.
Validated Reviewer
Verified Current User
Review Source

"Chartio"

What do you like best?

Ability to pull data easily, while having a manageable dashboard.

What do you dislike?

Sometimes data does not pull in a timely fashion, or excluding data, causing problems with results.

Recommendations to others considering the product

Chartio has been a great first step into data analysis, and has sped up processes of our every day tasks.

What business problems are you solving with the product? What benefits have you realized?

Sorting through users, defining them by certain attributes is much easier with Chartio. As well as exactly where we need to focus on to improve our services.

Chartio review by Mark T.
Mark T.
Validated Reviewer
Verified Current User
Review Source

"Great way to share metrics with teammates/company."

What do you like best?

Modular, easy-to-design dashboard components and data input options. Formats well on large HDTVs.

What do you dislike?

License model doesn't allow affordable sharing of dashboards on a read-only basis with teammates.

What business problems are you solving with the product? What benefits have you realized?

General analytics and internal employee alignment around KPIs.

Chartio review by Andrea E.
Andrea E.
Validated Reviewer
Review Source

"Data Analyst"

What do you like best?

It is quite easy to use. It allows to integrate several sources of data and create charts and plots.

What do you dislike?

It would be great to have implemented more advanced statistical features for creating other types of plots and charts.

What business problems are you solving with the product? What benefits have you realized?

Integration of different sources of information and easiness of use.

Chartio review by User in Sports
User in Sports
Validated Reviewer
Verified Current User
Review Source

"Chartio on a Daily Basis"

What do you like best?

I like the ability to have access to a variety of different charts and views, allowing the information to be viewed at a glance and increasing efficiency on a daily basis.

What do you dislike?

I dislike the simplicity of the program itself.

What business problems are you solving with the product? What benefits have you realized?

I need to review numbers on a daily basis and decide next course of actions from there. The ability to pull al of the information in one place allows for intuitive decisions.

Chartio review by Consultant in Internet
Consultant in Internet
Validated Reviewer
Review Source

"Great Analytics tool. "

What do you like best?

Chartio has allowed my company to access a lot of very useful analytics. We use Chartio on a daily businesses and would probably not be able to function without it.

What do you dislike?

It's quite difficult to use at the first impression. You have to definitely check out the entire tool for an hour or two or maybe more to really understand it and fully use it to your advantage. Perhaps a video or several tutorial videos would make it easier for new users.

What business problems are you solving with the product? What benefits have you realized?

We are a hirinh platform in many different cities in the US. Chartio allows us to keep track of our users in different regions and the growth.

Chartio review by Micah S.
Micah S.
Validated Reviewer
Review Source

"Best BI Tool In The Space"

What do you like best?

Chartio has a well tuned mixture of functionality, integrations, and non-data-scientist UX. While the price is higher, the reward for giving your C and VP-level the ability to investigate and make decisions off of data negates the price.

What do you dislike?

The chart types and features haven't been improved on in a while.

What business problems are you solving with the product? What benefits have you realized?

Any business in the e-commerce or analytics space can reap the benefits of this product.

Chartio review by Hannah S.
Hannah S.
Validated Reviewer
Verified Current User
Review Source

"Easy to Use"

What do you like best?

Chartio has clean graphics and is easy to use.

What do you dislike?

The accessibility of Chartio has sometimes made it overly easy to create charts that are sometimes unnecessary, and therefore we have many charts that we aren't currently using.

Recommendations to others considering the product

NA

What business problems are you solving with the product? What benefits have you realized?

Chartio continues to give our company extensive visibility into issues that both our users and consumers face - it gives us a detailed breakdown of statistics we wouldn't have otherwise.

Chartio review by Devin K.
Devin K.
Validated Reviewer
Verified Current User
Review Source

"Chartio: A BI for new and advanced users alike"

What do you like best?

Chartio is very easy to use, for a variety of users. Our use case involved getting data access to people that were not familiar with SQL. All of these users have been able to user Chartio on their own within an hour of use. Their customer assistance has also been fantastic. Chartio is also constantly adding and improving features which was also a selling point for us.

What do you dislike?

When compared to other BIs, like Birst, more granular control over how data is distruted would be welcome. An example would be having a dev environment in which to release charts.

What business problems are you solving with the product? What benefits have you realized?

We have utilized Chartio to as a way to display product team KPIs and other Product Discovery related items.

Chartio review by Andrew D.
Andrew D.
Validated Reviewer
Verified Current User
Review Source

"Great time to value"

What do you like best?

Chartio has great time to value--you're up and running extremely quickly without backend hassles.

What do you dislike?

That could have more direct integration points with other SaaS solutions.

Recommendations to others considering the product

If you have someone with at least basic SQL knowledge you can use Chartio to go a very long way.

What business problems are you solving with the product? What benefits have you realized?

We have been able to create a single view of our internal data that Marketing, Sales and Finance can all agree on.

Chartio review by Carlos A.
Carlos A.
Validated Reviewer
Verified Current User
Review Source

"Good tool for Basic Needs "

What do you like best?

The services is easy to use and set up quickly.

What do you dislike?

I would say that it leaves a lot to be desired for power users. For example, exploratory analysis is not easy to do at all -- I would even say not really possible -- but then again that kind of analysis work should likely be done in R or some other tool. My only pet peeve is that the connection daemon acts up sometimes.

What business problems are you solving with the product? What benefits have you realized?

The problem was providing our non-technical or semi-technical users access to our data. Executives get their dashboard and some more skilled users get to create their own charts. For heavy lifting we use other tools but for general visualization chart.io is our goto.

Chartio review by User in Financial Services
User in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Good data visualization and tracking"

What do you like best?

There are many ways to visualize data, and multiple options make it easy to find the best solution.

What do you dislike?

Not intuitive, difficult to use at first, and support documentation is not very helpful.

Recommendations to others considering the product

Doesn't have all the features we would like, but serves basic needs.

What business problems are you solving with the product? What benefits have you realized?

Monitoring of our data, analytics.

Chartio review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Fast, reliable, very intuitive product "

What do you like best?

We utilize Chartio for sharing daily/weekly data pulls. This is digestible and shareable with our entire company, with easy to use graphing and measurement tools.

What do you dislike?

Nothing yet, the product is incredibly useful for the data we build/model.

What business problems are you solving with the product? What benefits have you realized?

Data delivery, c-level insight sharing, measurement of customer data.

Chartio review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"We use chartio to measure the metrics of our company in real time. "

What do you like best?

Simple for people who don't know code. They don't always have to bug those that do to write simple queries.

The partitioning of dashboards so our certain groups of people can view certain data is very valuable.

Quickly being able to visualize queries without having to use python or excel to munge the data.

What do you dislike?

Seat licenses for an entire organization which are then limited to a max of 10 users in the product at a certain time. If an 11th person wants to view something, they will get a pop-up that says the max amount of users are currently using Chartio, please wait until one of them exits. Or give a list of who is currently viewing.

Auto formatting of numbers within a set of space defined by the vertical/horizontal rulers.

Recommendations to others considering the product

Great way to get a quick dashboard up and running for a nimble organization. Doesn't take too much effort to pipe your database in and start cranking out charts in real time.

What business problems are you solving with the product? What benefits have you realized?

We are able to model data graphically in a very easy and intuitive way. We are also able to generate automated reports for finance/accounting, operations, and marketing/sales.

Chartio review by Administrator in Pharmaceuticals
Administrator in Pharmaceuticals
Validated Reviewer
Verified Current User
Review Source

"Great customer service and simplified reporting"

What do you like best?

While transferring older reports into Chartio, I sometimes find that not all of the functionality is available for me to perfectly recreate my report. Any time I approach Chartio team members with a request they are very quick to respond and, generally, implement my request. I have been very happy with how the product has improved since I was first introduced and foresee continued growth in the future.

What do you dislike?

What stands out most, at the time of this review, is the way that there isn't a rolling last full month feature. You can accomplish what you need with the numerous other date selection methods, but I think it would be really useful to have dashboards which reflect the entirety of a month and would update automatically at the change of the month.

Also, when a chart has a custom query applied to it, you can no longer use the U.I. I can understand this, but it makes me very conscious of doing my customizations last.

Recommendations to others considering the product

Make sure that your data sources are solid. This tool will only display what you already have under the covers. It is meant for end reporting.

One of the benefits I've seen is layering one chart with different data sources, allowing you to more easily see trends.

What business problems are you solving with the product? What benefits have you realized?

Our ultimate goal is to place reporting into the hands of our employees. We want to dispense with having a single team in charge of writing reports across the entire company. What Chartio has allowed us to do is put a user interface in front of all of our teams and have them easily create or monitor data that is appropriate for their individual goals.

Chartio review by Jonathan S.
Jonathan S.
Validated Reviewer
Review Source

"Solid product and easy to use"

What do you like best?

It's a clean, intuitive UI that just *feels* better than competing products. They don't tack on a lot of unnecessary features, which other dashboard products tend to do. It's *just* a dashboard app and that's a good thing.

What do you dislike?

The pricing feels steep for what you get. They also charge a hefty price for "folders" which makes organizing your dashboards logically an expensive task. If you're just going to make a dashboard and stick it up on the wall then you only need one user account and Chartio is practically free. If you want all your employees to have view access online then, well, that's going to be expensive.

The tools for managing individual user accounts are also a little clumsy. It's not simple to add/remove accounts and manage permissions for individual dashboards.

Recommendations to others considering the product

It's a dashboard app, not an exploration tool. If you need a dashboard app, Chartio may be an excellent choice depending on your needs.

What business problems are you solving with the product? What benefits have you realized?

We use Chartio as a quick, simple, source of truth for our top level business metrics. It is convenient to view data from different sources on the same webpage.

Chartio review by John S.
John S.
Validated Reviewer
Verified Current User
Review Source

"Reporting software at its best"

What do you like best?

Its ease of use. SQl works perfect.. Like the visualization tools. Most of all love how it supplements SWL coding well.

What do you dislike?

graphs/bar charts need to be cleaned up on how it looks. Does have a lot of forecasting/trending tools. SQL FROM clause sometimes takes a lot of work to clean up.

Recommendations to others considering the product

Depends on your business needs.

What business problems are you solving with the product? What benefits have you realized?

Reporting/ Performance improvement dashboards

Chartio review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"So easy to use "

What do you like best?

Tables drag and drop is so good.

Charting everything is great.

What I prefer is when I present to the advisory board and can instantly query whatever asked metrics in 2 minutes.

What do you dislike?

Layers UI.

, instead of ; csv export.

In date dimension, I would like to be able to use monthly group but for example from the 10th to the 9th of the month instead of from first to last day of the month.

Recommendations to others considering the product

From my point of view Chartio is the best value for money BI software.

What business problems are you solving with the product? What benefits have you realized?

Time spent on data mining.

Automated investors reports.

Analytical analytics.

Chartio review by Sophia Q.
Sophia Q.
Validated Reviewer
Review Source

"Chartio Works for Most of the Needs in Analytics"

What do you like best?

Chartio has very neat visualization to make any reporting looks great on its own.

What do you dislike?

Need to always write a custom query for each chart, which made it very hard to manage.

What business problems are you solving with the product? What benefits have you realized?

Mostly business intelligence reports / visualizations.

Chartio review by Ian W.
Ian W.
Validated Reviewer
Verified Current User
Review Source

"We use chart.io for our analytics visualization and dashboarding."

What do you like best?

The software is beautiful and easy to use. The tools are designed for getting to useful insights quickly. The team is extremely responsive to problems, questions, and suggestions. The pricing is great.

What do you dislike?

I think their dashboard aggregation views could be more built out. It's not really an area they've spent a lot of time on yet.

Recommendations to others considering the product

This is a great tool that combines ease of use with quality visualization and good backend features.

What business problems are you solving with the product? What benefits have you realized?

We wanted to be able to analyze data from our mobile games and experiments. We wanted to be able to painlessly share sql queries. We wanted to be able to review dashboards daily.

Chartio review by Colin G.
Colin G.
Validated Reviewer
Verified Current User
Review Source

"Quick and easy to integrate"

What do you like best?

I like how simple it is to plug it in to data sources and how quickly one can start getting insights. My favorite part is that you can marry data from Google Analytics and your database to create great charts. Also, they are doing a great job of adding more functions which is super helpful.

What do you dislike?

I would like to see a lot more data source integrations. Especially with Google Adwords and Analytics.

Recommendations to others considering the product

Great for those that don't have firewall to data.

What business problems are you solving with the product? What benefits have you realized?

We are wanting greater visualization of our data and we have seen a huge boom in our data driven culture.

Chartio review by User in Internet
User in Internet
Validated Reviewer
Review Source

"Chartio review for integration team"

What do you like best?

Ease of use, Visuals are beautiful (the charts are super easy to look at), Our team reviews it almost weekly and has found it be helpful for maintaining a cadence around goals. I also like how easy it is to login to the tool too!

What do you dislike?

Sometimes it can get a bit cumbersome getting access to the charts, you have to check in with the admin to make sure it gets granted to you. Not much else to complain about though, I really do love the product a lot!

Recommendations to others considering the product

No other recommendations at this point so far.

What business problems are you solving with the product? What benefits have you realized?

1. Tracking important goals for our team at a high level

2. Being able to break down those goals amongst different categories

3. Visibility for the organization across different departments #transparency

Chartio review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Simply and flexible system"

What do you like best?

Simplicity. Chartio is very simple to setup and run.

What do you dislike?

Less data analytical features more of BI

Recommendations to others considering the product

It's probably the easiest cloud BI to implement that is affordable, flexible simple and yet comprehensive

What business problems are you solving with the product? What benefits have you realized?

Corporate dashboard and Financial reports

Chartio review by Heath B.
Heath B.
Validated Reviewer
Verified Current User
Review Source

"I use Chartio to manage some of our core metrics for Upvoted"

What do you like best?

I like the flexibility to lay out confusing data in clear, straight to the point ways for our team

What do you dislike?

I wish building out dashboards was a little easier for the uninitiated.

What business problems are you solving with the product? What benefits have you realized?

We are editorializing reddit content to help surface some of the best stories in new ways to our community.

Chartio review by User in Marketing and Advertising
User in Marketing and Advertising
Validated Reviewer
Review Source

"Great tool for building dashboard with SQL!"

What do you like best?

I think its more affordable compared with Periscope Data and Tableau! Charts are decent not world best!

What do you dislike?

I think they can work more on integration for data sources especially on the NO-SQL side!

Recommendations to others considering the product

You could give it a try. I think they will work a lot more on the success of their customers compared with Tableau!

What business problems are you solving with the product? What benefits have you realized?

Delivering meaningful information to executives in a consumable format that is visually pleasing and also easily accessible!

Chartio review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Review Source

"Chartio FTW"

What do you like best?

We get all the support we need from their team. They listen to our needs and deliver reliably.

What do you dislike?

The search functionality currently only allows for dashboard name searches–I hope to see chart name search as an option in the near future.

Recommendations to others considering the product

Be sure sure to educate your organization on how to effectively and accurately use your data. Good documentation is necessary since (presumably) more people will have access to your data.

What business problems are you solving with the product? What benefits have you realized?

We effectively made data and analysis of data readily available to anyone in our company.

Chartio review by User
User
Validated Reviewer
Review Source

"A huge resource"

What do you like best?

The ease of navigating can be over overlooked. Its something that I use constantly and rely on and I love being able to know I can pull the data I need in just a few short clicks.

What do you dislike?

The site crashes from time to time and I am very dependent on the material I am using Chartio for.

What business problems are you solving with the product? What benefits have you realized?

The data is extremely easy to read and to use with clients.

Chartio review by Tyler M.
Tyler M.
Validated Reviewer
Verified Current User
Review Source

"Chartio - Making Metrics Fun"

What do you like best?

I love the layout of the site and how you are able to view the numbers, charts, graphs, information, and the ability to export information.

What do you dislike?

That I can't use this for my personal accounting information.

What business problems are you solving with the product? What benefits have you realized?

We are able to look at what we do, and the impact is has on our company as well as keeping up with what our company and employees are doing on a day to day basis.

Chartio review by Pat M.
Pat M.
Validated Reviewer
Review Source

"Amazing tool that can be utilized by any user regardless of experience. "

What do you like best?

We used to have Tableau and found it too complicating to wire up and produce desired reports. With Chartio, even a new user can intuitively create reports in no time

What do you dislike?

Some SFDC wire up required up front that is a bit more advanced

What business problems are you solving with the product? What benefits have you realized?

Forecasting, user tracking, churn, company updates.