ChartMogul

(37)
4.6 out of 5 stars

Run your subscription business on data. Reporting and analytics designed for SaaS and subscription businesses.

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ChartMogul Reviews

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Showing 37 ChartMogul reviews
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ChartMogul review by <span>Christophe G.</span>
Christophe G.
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Verified Current User
Review Source

"A trustable app for managing SaaS Revenue"

What do you like best?

The one thing I prefer is the MRR charts that includes both Stripe and offline payments :)

Graphs are clear and reactive. It is a reliable app that works well and you can import data.

It calculates automatically MRR and shows the detail and distribution of Expansion, Downgrade, Reactivation, Churn and new revenue.

What do you dislike?

The app works well and I'm happy. Just 3 minor enhancements requests for the future :)

- be able to use ChartMogul with Zapier not only for actions but also to trigger and enrich events with MRR data for example

- get the Stripe customer ID in notification emails

- see all customers who've cancelled their subscription but haven't yet churned

Recommendations to others considering the product

No specific roadblock if you choose SM. It works well and support is answering quickly when needed

What business problems are you solving with the product? What benefits have you realized?

Thanks to ChartMogul we have a clear view of revenue over time on all aspects of the business.

We also combine offline payments with Stripe online payments and easily follow our MRR and other SaaS revenue metrics

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ChartMogul review by <span>Andreas B.</span>
Andreas B.
Validated Reviewer
Verified Current User
Review Source

"CM took the insight into our revenue to another level. We love it."

What do you like best?

We love the accuracy in which data is presented. It just works all the time and we never have to double check if the numbers are correct. The design and UX is absolutely amazing and we truly believe it's one of the best we experience in more than 30 SaaS products we use across the board. Plus the guys are always fun to work with, they listen and constantly improve their product. We've been with them for almost 3 years now and we will be for much longer

What do you dislike?

Can't think of anything at this moment.

Recommendations to others considering the product

SmileBack can highly recommend using ChartMogul, not only because their product is polished and well built, but also because we feel that they are in for the long game. They constantly improve and publish new features. That's something we care about a lot when choosing SaaS products these days.

What business problems are you solving with the product? What benefits have you realized?

Gives us detailed visual and numeric insight into our MRR development etc. it helps us calculate ROI easily, evaluate business decisions and to dig into long term trends. Some of the data we can also find in stripe, but not nearly in a visual way. It would also take much longer to make sense of all the numbers. CM allows us to see detailed snapshots on demand. Also we are a pretty transparent company, so we can easily give access to employees for them to have insight into our development as an organization.

What Other Analytics solution do you use?

Thanks for letting us know!
ChartMogul review by <span>Guy H.</span>
Guy H.
Validated Reviewer
Verified Current User
Review Source

"All the necessary features, no complications"

What do you like best?

The product is super-easy to use and lets us keep tabs on our most important business stats. It has the most important reports built-in. Customer segments are also very useful to compare how different customer types are contributing to our bottom line.

What do you dislike?

Since we use some manual billing as well as automated, the data can drift off and it can be hard to reconcile with multiple sources.

Recommendations to others considering the product

Just use it. We love it.

What business problems are you solving with the product? What benefits have you realized?

ChartMogul lets us see our core SaaS metrics at a glance (MRR, Churn, ARPA, etc). It quickly connected to Recurly and PayPal and gives us a good view into our most important metrics. We're quite addicted to it.

ChartMogul review by <span>Oliver E.</span>
Oliver E.
Validated Reviewer
Verified Current User
Review Source

"Essential metrics for any SaaS company"

What do you like best?

Integrates all of our data sources (Stripe, PayPal, Worldpay, invoices) into a single dashboard. Gives us all the key SaaS metrics without the hassle. API support allows us to integrate all our systems directly. User interface is easy to use and flexible.

What do you dislike?

Adding support for other data sources outside of finance – e.g. customer satisfaction – would be outside of their current scope but very welcome.

What business problems are you solving with the product? What benefits have you realized?

We charge our clients via a mix of Stripe, PayPal, Worldpay and invoices. Until we encountered ChartMogul, we were calculating all of our key metrics (MRR, LTV, Churn etc) through a mixture of manual labour and custom scripts. We were able to replace it all with one tool that has a far better interface.

ChartMogul review by <span>Erik R.</span>
Erik R.
Validated Reviewer
Verified Current User
Review Source

"Our company would not work without it"

What do you like best?

That it just works to setup, supports both Paypal and Braintree, it automatically stays up-to-date. Chartmogul as a company is great, great support, constantly improving.

What do you dislike?

That it does not work super well with our Paypal setup, so we've had to accept a lesser degree of accuracy (not that we blame them, Paypal makes some things way too hard. Bad Paypal)

Recommendations to others considering the product

Use it! We evaluated many other dashboards and can honestly say I am so happy I found ChartMogul. It has literally improved the likelihood of success for our company. Without it we were blind.

What business problems are you solving with the product? What benefits have you realized?

To keep track of our SaaS metrics. It's our goto dashboard to see the health of our company.

ChartMogul review by User in Internet
User in Internet
Validated Reviewer
Review Source

"ChartMogul for a growing SaaS company"

What do you like best?

I love how east it is to view new business, as well as existing. As someone in CS, being able to see how much ARR my team brings in comparatively to our sales team has served as a great tool to encourage our team to continue to be high performers- especially in a sector where our ARR contribution is not expected.

What do you dislike?

no complaints here! I really enjoy the simplicity, have never had the need to contact support.

Recommendations to others considering the product

If you're looking for a system that will allow you to comfortably share numbers with managers as well executive leaders, this is definitely one. As a manager, I see what matters to me and rest of my time.

What business problems are you solving with the product? What benefits have you realized?

Keeping up with our finances in a way that keeps the rest of our team in the loop.

Kate from G2 Crowd

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