If you are considering ChatBeacon Live Chat, you may also want to investigate similar alternatives or competitors to find the best solution. Live Chat Software is a widely used technology, and many people are seeking secure, innovative software solutions with in-app messaging, lead development, and text generation. Other important factors to consider when researching alternatives to ChatBeacon Live Chat include communication and customer service. We have compiled a list of solutions that reviewers voted as the best overall alternatives and competitors to ChatBeacon Live Chat, including Intercom, LiveChat, FreshChat, and Drift.
Top 10 Alternatives to ChatBeacon Live Chat Recently Reviewed By G2 Community
Browse options below. Based on reviewer data you can see how ChatBeacon Live Chat stacks up to the competition, check reviews from current & previous users in industries like Consumer Services, Construction, and Information Technology and Services, and find the best product for your business.
Increase operational efficiency
Use AI, Bots and Rules to reduce support costs by freeing up your team from repetitive questions and tasks.
Maximise productivity and keep service teams happy
Service teams only work on high value questions, in a fast, easy-to-use, AI powered, collaborative Inbox.
Solve known customer issues by helping them before they get in touch.
Send proactive messages to get ahead of known issues and reduce inbound support volume.
Increase customer engagement by providing direction.
Show customers what to do next, don’t wait for them to contact you and ask.
Increase customer satisfaction by delivering conversational support.
Answer questions immediately in the channel they arise, or the channel that customers prefer.
Deliver excellent, cohesive, customer service.
Get everything you need working seamlessly together in one easy-to-use platform.
Freshworks Customer Service Suite is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages.
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI.
Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel.
Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone.
Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.
Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.