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ChatBeacon Live Chat

4.4
(43 reviews)

ChatBeacon Live Chat is a live chat app for the web.

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ChatBeacon Live Chat Features

Communication

Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

94%
(Based on 34 reviews)

Notifications

Delivers notifications to both sides of the conversation.

93%
(Based on 34 reviews)

Targeted Emails

Sends automated emails to further engage clients and potential clients.

81%
(Based on 27 reviews)

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

92%
(Based on 32 reviews)

Internal Use

Customization

85%
(Based on 31 reviews)

Conversation Archiving

Archives conversations in a separate location for later reference.

92%
(Based on 31 reviews)

Lead Development

Enables employees to denote potential customers.

87%
(Based on 30 reviews)

Knowledge Base

Establishes a knowledge base for employee reference during conversations.

91%
(Based on 32 reviews)

Team Inbox

Provides a central location for help requests, helping employees respond sooner.

89%
(Based on 30 reviews)

Customer Profiles

Allows for the creation of profiles for contacts and customers.

88%
(Based on 33 reviews)