ChatBeacon Live Chat

ChatBeacon Live Chat

(14)
4.4 out of 5 stars

ChatBeacon Live Chat is a live chat app for the web.

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ChatBeacon Live Chat Features

Communication
Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

89%
(Based on 10 reviews)
Notifications

Delivers notifications to both sides of the conversation.

89%
(Based on 10 reviews)
Targeted Emails

Sends automated emails to further engage clients and potential clients.

79%
(Based on 7 reviews)
In-App Messaging

Allows for live chat to be enabled within the app for customer help.

90%
(Based on 9 reviews)
Internal Use
Customization

96%
(Based on 7 reviews)
Conversation Archiving

Archives conversations in a separate location for later reference.

94%
(Based on 8 reviews)
Lead Development

Enables employees to denote potential customers.

82%
(Based on 9 reviews)
Knowledge Base

Establishes a knowledge base for employee reference during conversations.

83%
(Based on 9 reviews)
Team Inbox

Provides a central location for help requests, helping employees respond sooner.

83%
(Based on 9 reviews)
Customer Profiles

Allows for the creation of profiles for contacts and customers.

83%
(Based on 9 reviews)