ChatBeacon Live Chat

4.4
(43)

ChatBeacon Live Chat is a live chat app for the web.

Work for ChatBeacon Live Chat?

Learning about ChatBeacon?

We can help you find the solution that fits you best.

ChatBeacon Live Chat Features

Communication

Pop-up Chat

Enables a popup chat window on company websites to encourage interaction between website visitors and designated company representatives.

94%
(Based on 37 reviews)

Notifications

Delivers notifications to both sides of the conversation.

93%
(Based on 37 reviews)

Targeted Emails

Sends automated emails to further engage clients and potential clients.

82%
(Based on 29 reviews)

In-App Messaging

Allows for live chat to be enabled within the app for customer help.

92%
(Based on 35 reviews)

Internal Use

Customization

85%
(Based on 34 reviews)

Conversation Archiving

Archives conversations in a separate location for later reference.

92%
(Based on 34 reviews)

Lead Development

Enables employees to denote potential customers.

88%
(Based on 33 reviews)

Knowledge Base

Establishes a knowledge base for employee reference during conversations.

90%
(Based on 34 reviews)

Team Inbox

Provides a central location for help requests, helping employees respond sooner.

90%
(Based on 33 reviews)

Customer Profiles

Allows for the creation of profiles for contacts and customers.

88%
(Based on 36 reviews)