What do you like best?
What we were looking for in the company was a system that allowed us to get closer to our customers easily. At first, ChatBeacon is a lambda chat application but behind this first image that we give it hides a whole other universe, the customization of all the whole chat that it is at the level of the colors or the text is already a good point, but what has struck us the most is their professionalism. In addition the application is really easy to use and allows us to connect to users. Integration is easy with the SightMax team, answering each of our questions with respect and precision.
What do you dislike?
For the time being, we do not distinguish between problems when using the application. Also for the customization that could be clearer, adding categories for example instead of a single window containing all the customization.
Recommendations to others considering the product
At this time, we think we fully integrate Chat Beacon into our society. We are still in period of evaluation of this application but it particularly seduced us. In addition to this, the use is affordable for the foreground. If you are hesitant to add Chat Beacon to your company, well, test it.
What business problems are you solving with the product? What benefits have you realized?
Thanks to Chat Beacon, we have been able to get closer to our customers and meet their needs on time.
For the moment, we notice a greater satisfaction of the customers and a more regular commitment on their part which really helps us!