What do you like best?
Only one agent and one management console; everything is consolidated. Encryption time was very quick compared to software used previously.
What do you dislike?
Management console extremely slow to navigate; software would often lock hard drives for no discernible reason. Getting a key to unlock the hard drive required knowing which user account the encryption took place under which was very difficult to find out in time-sensitive situations.
Recommendations to others considering the product
Would not recommend for mass deployments. Does not scale well in terms of performance and is a chore to administer. Support calls trying to unlock a PC's hard drive took upwards of 45 minutes to resolve.
What business problems are you solving with the product? What benefits have you realized?
We were trying to obtain an encryption service that could be managed remotely. Upon further use of the product, it didn't satisfy our needs. No perceivable benefit was obtained.