Cherwell Service Management

4.0 out of 5 stars

Cherwell Service Management™ software is an IT service management (ITSM) solution that enables your IT team to implement and automate ITSM processes, while providing the extraordinary customer experience the business expects.

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Cherwell Service Management Pricing

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Our goals at Cherwell are simple: do business honestly, and always put the customer first. That's why we offer flexible, straightforward and transparent licensing and deployment options that put you back in control—so you don't need to spend valuable time dealing with complicated licensing policies or punitive pricing.

With Cherwell Service Management, you can choose between perpetual or subscription concurrent licensing, and then select your deployment model, choosing from on-premises, SaaS hosted by Cherwell, or hosted on the public cloud via Microsoft® Azure or Amazon® Web Services®.

Cherwell Service Management® includes 11 PinkVERIFY® ITIL® processes, use of Cherwell "beyond IT," all application and server fees, and access to all standard clients (desktop, Web browser, mobile and Outlook) without consuming additional licenses, and IT organizations can switch deployment models any time without penalty.

Pricing information for Cherwell Service Management is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Cherwell Service Management must be conducted with the vendor.

User-Reported Pricing Data

Perceived Cost of Cherwell Service Management

Based on 1,800 reviews across 24 products

Reviewers rank Cherwell Service Management in the 60th percentile for cost in the Service Desk category
Customer Discount

Based on 21 reviews

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