Church Community Builder

(49)
4.1 out of 5 stars

Church Community Builder is a church management software that equips your leaders and volunteers with the tools they need to do ministry.

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Showing 49 Church Builder reviews
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Church Builder review by <span>Serena W.</span>
Serena W.
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Verified Current User
Invitation from G2 Crowd
Reviewed On

Good integration, limited usability.

What do you like best?

The best part of the software is the integration that it has with other apps such as Constant Contact. The address book, people finder is also very helpful - like a digital contact list.

What do you dislike?

Much of the software is a bit cumbersome. It is difficult and not intuitive with many of it's features.

Recommendations to others considering the product

Be willing to reach out to customer support whenever needed. They have fast reply times and seem to really have a vested interest in serving churches that use this software. I would also recommend having a table periodically set up at your church to assist members in setup and management of their own personal CCB accounts. Lastly, stay on top of updates. Be faithful to update accounts where there are marriages/name changes/births/moves, etc. If you keep your groups clean while you go, it will be much more simplistic to manage along the way.

What business problems are you solving with the product? What benefits have you realized?

Managing contacts for our church members. It is so helpful to have everybody's contacts in the same place.

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Church Builder review by <span>Kelly J M.</span>
Kelly J M.
Validated Reviewer
Verified Current User
G2 Gives Campaign
Reviewed On

Best data collection to track individuals within their community of attenders.

What do you like best?

Their use of process queues to provide snapshot information on people so they do not fall through the cracks.

What do you dislike?

Because the database is extremely customize-able, it's time consuming in the beginning.

Recommendations to others considering the product

Make sure that all of your staff/volunteers who will be using it attend training and assign someone the job of keeping the database "clean".

What business problems are you solving with the product? What benefits have you realized?

Using the process queues we've been able to track the level of training a volunteer has completed before assigning them positions.

We use CCB for check-in for any event that we want to record attendance - the reporting attached to attendance is another step toward ensuring that families do not disappear without notice.

Additionally, we use process queues to connect with visitors to understand the best way to serve them and/or help them find out where they fit in our congregation.

What Church Management solution do you use?

Thanks for letting us know!
Church Builder review by <span>John G.</span>
John G.
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Verified Current User
Invitation from G2 Crowd
Reviewed On

Life with Church Community Builder

What do you like best?

Pretty much everything about it. For us, getting off a local server and getting on a hosted / browser based platform has been an amazing experience. We love the interface, it's easy to learn and very member friendly. The online contribution component is slick and easy to reconcile - we use remote deposit with it as well which makes handling contribution easy.

We love their Group Leader app, it give our leadership valuable info on the people they are caring for. All around great solution for church management.

What do you dislike?

Probably the only thing we dislike is that you can't pickup the phone and talk to support. They use a web-base / email support system like just about everyone else but sometimes it would be so much easier to just be able to talk through a problem with someone.

Recommendations to others considering the product

Get the coaching with your installation. They gave us so many great ideas.

What business problems are you solving with the product? What benefits have you realized?

We manage a large number of members, activities, facilities, small groups and so much more with CCB, can't imagine managing without it.

Church Builder review by <span>Kimberly A.</span>
Kimberly A.
Validated Reviewer
Verified Current User
Invitation from the software vendor
Reviewed On

Great software - Really recommend the coaching for implementation!

What do you like best?

Very robust software, really was a step up for us. Powerful tool that offers so many more features than we had with our previous on-site server-based software. Really geared well not only for managing church data from a STAFF perspective, but also really gives powerful tools to lay leaders to connect with their group members. Also gives attenders much more control over their own data - allows all staff/leadership to have access to a much more up-to-date store of information.

What do you dislike?

The software has so many features that it is difficult to break people out of the habit of doing things "like they used to do." In other words, the software gives us the opportunity to be much more efficient, and to keep people from falling through the cracks, but it is hard to break people's old habits so that we can utilize the tool the way it is intended.

Recommendations to others considering the product

DEFINITELY, DEFINITELY, DEFINITELY buy the coaching package for implementation. Our whole implementation team could not emphasize this enough. The insight we gleaned from the coaching process REALLY helped us to have a much more complete and well-planned implementation than we would ever have been able to figure out on our own.

What business problems are you solving with the product? What benefits have you realized?

For our staff, having access to information regardless of location has been great! It is nice not to be tied to an onsite network/server/software package. Our child check-in process has been SO much improved after moving to Church Community Builder. Before, we were struggling to keep our old system up, and it wasn't connected to the main church information, so we frequently had gaps between the systems. Now, it's all one thing, it's very reliable, and it's been fantastic.

Church Builder review by <span>Caitlyn G.</span>
Caitlyn G.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

I love CCB - it's makes our lives so much easier!

What do you like best?

The BEST feature is how well CCB keeps track of people and events. We use it all of the time to set up different classes, take attendance, etc. It's great because it keeps track of everything. Attendance, forms, giving, giftings, etc. It's VERY comprehensive and super user-friendly.

What do you dislike?

The only issue I have ever had with CCB is how minimal the mail merges are. You kind of have to know coding to make the mail merge look sort-of professional. I wish that CCB would build their system to act a little bit more like MailChimp.

Recommendations to others considering the product

Figure out who they work best with (cross-platform). Also, if you are switching to CCB, make sure you have a dedicated person who will take all of the classes possible for the software, it's such a help, and makes things so much easier.

What business problems are you solving with the product? What benefits have you realized?

We have information on everyone available all of the time. As a pastor, if I need to contact someone, I have access to their information on the go. We also use it all of the time to register people for events/conferences and take payments. We were able to connect it with Pushpay, and that made our finance back-end a LOT easier.

Church Builder review by <span>Meredith R.</span>
Meredith R.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Has BeenIncredibly Helpful!

What do you like best?

I like the constant improvements that are offered, the responsiveness of the team and the ability to interact with other users to find solutions, discuss best practices and work around difficult issues.

What do you dislike?

Like anything, there are always elements that I wish were more robust. I would like a few more features in mail merges (like scheduling an email in advance) and sometimes find there are some issues with things if you are running multisite

Recommendations to others considering the product

I recommend the program highly, it has helped us be more efficient and effective with reaching our community. The additional training, blogs, workshops and forums that are available have helped keep us on the front of everything we are doing. The initial set up can be slightly overwhelming with all the new terminology, I recommend spending the money on the coaching -- well worth it!

What business problems are you solving with the product? What benefits have you realized?

We have drastically decreased our printing and paper use since implementing CCB. Our communication with our congregation is much faster, we have been able to empower our volunteer leaders on a whole new level since we can release portions of information/access to them without opening everything and since they can access that information from home/ mobile. We have better tracking on new members, a persons growth track and process.

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