CIENCE - B2B Lead Generation Service

4.6
(12)

CIENCE is human-driven and machine powered managed services for outbound sales. It offers solutions to deliver cost-efficient yet highly-trained research, sales assistance and sales development resources for growth organizations, worldwide.

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CIENCE - B2B Lead Generation Service Reviews

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CIENCE review by Luciano P.
Luciano P.
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Verified Current User
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"CIENCE Review"

What do you like best?

Customer service is friendly, reports are professional and aligned with our set expectations. The CIENCE team has integrated seamlessly with our executive and sales team. This is definitely the highlight of their service: not only do they understand our objectives, they have gone above and beyond to work with us across several platforms in our agile approach.

What do you dislike?

I have nothing at this time to add. The services have been exceptional!

Recommendations to others considering the product

CIENCE is an ally you want as you formulate your business objectives or campaigns! Their professionalism is outstanding. They respect your time and always search for solutions that are in your best interest to reach your goals.

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CIENCE review by Marisa B.
Marisa B.
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"Pro-Active Lead Generation Team "

What do you like best?

I have worked with Cience for almost 2 years now and they have been nothing but Johnny on the Spot. Any changes needed, they are always on top of it. They are excellent at booking appointments and have learned about the special niche of Social Work (of our target audience) in such a short amount of time. It is such a pleasure to work with Cience as I know I can always count on them.

What do you dislike?

I have nothing to report on this as of yet. If I ever need clarification or a change to something they are always ready to hop on a call.

What Lead Generation Services solution do you use?

Thanks for letting us know!
CIENCE review by John C.
John C.
Validated Reviewer
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"ThruPore Review"

What do you like best?

Skilled execution - Cience has all the tools to execute efficiently and effectively at a great ROI

What do you dislike?

It's a highly technical sale. So it takes some time to bring SDR(s) up to speed and comfortable with the content.

Recommendations to others considering the product

I am so pleased with Cience. I've diverted all of my digigal marketing and conference marketing budgets as the ROI is so high.

CIENCE review by Amanda D.
Amanda D.
Validated Reviewer
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"Lead-Gen, Appointment Setting, Event Outreach"

What do you like best?

Flexible and adaptable to the unique needs of each of our clients. Quick response and creation of action plans for problems that arise. Weekly reporting on outreach results and experienced insight for improving numbers. High quality leads from the research team. Valuable insight on messaging for e-mail campaigns.

What do you dislike?

The natural frustrations that come with outsourcing work and doing all communication online.

CIENCE review by Adrian H.
Adrian H.
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"brought in results, extremely responsive, easy to work with, and a very valuable asset to our team!"

What do you like best?

The team. Mike (VP) and Cience team are professional and easy to work with. Extremely responsive.

What do you dislike?

Not much to dislike. The challenges that naturally come with outsourced work (SDR accent on the phone, cultural differences etc.) is a factor but doesn't stop progress.

CIENCE review by Jeff H.
Jeff H.
Validated Reviewer
Review Source

"Well organized, good follow-up, good prospecting"

What do you like best?

I like a) the prospecting job Abby does, b) the follow-ups and weekly updates from Daniel, and c) the lead/names Julia provides.

What do you dislike?

there is nothing really that I do not like or have issues with.

CIENCE review by Ryan F.
Ryan F.
Validated Reviewer
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"Excellent Lead-Gen Tool, Great Customer Service!"

What do you like best?

Our service was excellent and the Cience team acted as an extension of our internal group.

What do you dislike?

Nothing. Cience delivered on the commitment we initially engaged them for.

Recommendations to others considering the product

Cience is a great resource for extending your lead-gen efforts with. They delivered quality actionable leads.

CIENCE review by Adrianna E.
Adrianna E.
Validated Reviewer
Review Source

"Excellent extension to our Sales team"

What do you like best?

The weekly reports, very easy to read and invaluable feedback from customers.

What do you dislike?

I dont have anything to add in this section.

CIENCE review by Kerry M.
Kerry M.
Validated Reviewer
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"Cience has done everything they said they would do and more. Very pleased."

What do you like best?

The leads. That's what we wanted, that's what they promised, that's what they've delivered.

What do you dislike?

Always challenging when all (most) communication is done over email.

CIENCE review by Carmen S.
Carmen S.
Validated Reviewer
Review Source

"Great lead-generation and sales assistant support tool"

What do you like best?

Customer Service, weekly reporting, organizational skills.

What do you dislike?

nothing. i would refer them and work with them continuously.

Recommendations to others considering the product

They have great client relations experience. Very adaptable.

CIENCE review by Thomas H.
Thomas H.
Validated Reviewer
Review Source

"Great service!"

What do you like best?

Easy and regular communication. We're able to customize to our needs.

What do you dislike?

Nothing. They always delivered what they promised.

CIENCE review by G2 Crowd User in Computer Software
G2 Crowd User in Computer Software
Validated Reviewer
Review Source

"Great SDR Team"

What do you like best?

The team. It's not just one person, but a team of people you get access to.

What do you dislike?

There are some minor adjustments you have to make just as you would working with any new vendor. It wasn't anything too burdensome, though.

Kate from G2 Crowd

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