What do you like best?
The close integration with Service Manager, which really combines the two into a great ITSM / ITAM system.
What do you dislike?
The somewhat buggy and somewhat short asset license functionality.
Recommendations to others considering the product
If you are acquainted to configuring System Center Service Manager, managing the Cireson plug-in is a breeze.
Be wary of the data you add to the system - implement lifecycle management of it from day one!
What business problems are you solving with the product? What benefits have you realized?
SW Asset & License management.
100% Automated software order to delivery was made possible with the combination of Cireson ITAM, Service Manager, Orchestrator and SCCM. Cireson ITAM provides the missing piece for this, which is a huge time-saver.
Having all assets registered - both hardware and software provides very good control, all in one tool.