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Cisco Umbrella

4.5
(17)

Cisco Umbrella is a cloud security platform that provides the first line of defense against threats on the internet.

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Cisco Umbrella Reviews

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Showing 17 Cisco Umbrella reviews
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Cisco Umbrella review by John J. B.
John J. B.
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Verified Current User
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"Fastest ROI we've ever seen!"

What do you like best?

For customers using central DHCP management, the Umbrella deployment is as simply as deploying an on-prem VA (or more) and redirecting your DHCP clients to the Umbrella VAs. That, plus a few settings in the cloud portal to define your internal domains, and you're good to go! This deployment took a grand total of 3 days, and actually would have taken less had we not had a few sites that were still doing DHCP on the local router. Additionally, this product gives us so much more visibility than we had before, and the OpenDNS connectors that we had to install on our DC DNS servers allow us to even attribute traffic to specific users without having to cross reference with other systems.

What do you dislike?

So far we honestly don't have any complaints.

Recommendations to others considering the product

Ask your Cisco rep for a POC and I guarantee you'll be amazed at how simple this is to set up.

What business problems are you solving with the product? What benefits have you realized?

We have closed the gap between our larger offices that do have firewalls for web filtering, and our smaller offices that used to have to rely on Cloud Website Security installed on each endpoint for filtering. Now it doesn't matter where we have a firewall. We still have a layer of web filtering for each and every device on our entire network. Adding ACLs to prevent DNS circumvention have made this a very robust and seamless product.

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Cisco Umbrella review by Andrew L.
Andrew L.
Validated Reviewer
Verified Current User
Review Source

"Umbrella is Total DNS Security"

What do you like best?

All traffic is routed through the Umbrella servers. I noticed an immediate increase in speed and time to first byte from websites. Everything loads much quicker, with images located on CDN's even loading faster.

What do you dislike?

The service fee - but in this case the small fee is far worth the saved time. There is a small need for an "admin" who knows how to setup and maintain users, but nothing heavy.

Recommendations to others considering the product

Try with and without the client enabled, compare ping times, time to first byte and general loading times of websites. There is a clear difference.

What business problems are you solving with the product? What benefits have you realized?

Phishing attack attempts, viruses, user error (typo correction), log creation for accountability. We block certain sites that are known attack sites or out of country to prevent 'what if' scenarios.

What Secure Web Gateway solution do you use?

Thanks for letting us know!
Cisco Umbrella review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"DNS security "

What do you like best?

Prior to using Cisco Umbrella we rarely monitored or had anything in place for DNS security. We have various Cisco Firewalls and have access lists in place to permit and deny traffic to various websites, but creating a ruleset for DNS is cumbersome and difficult to manage.

What do you dislike?

In the beginning, it was a little daunting with all of the options available. The menu on the side expands to reveal countless configurable options, so when we signed up and got started it seemed like it was going to be difficult to configure and deploy. However, after reviewing some videos on setting it up and reading the documentation it was fairly easy to have ready to use.

Recommendations to others considering the product

Test it out and see if it helps you uncover gaps in your DNS security, it certainly helped bring some areas of interest in our organization!

What business problems are you solving with the product? What benefits have you realized?

We are using Cisco Umbrella to solve our gap in DNS based security. We have next-generation firewalls in place that do provide some URL based monitoring and filtering, but they lack in giving us a big picture view of our DNS footprint. Cisco Umbrella provides other options not available in our next-generation firewalls and give us a better picture of our DNS security.

Cisco Umbrella review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great Layer of Security for your network"

What do you like best?

Low weight client, you forget its there! Also for mobile users everywhere the device travels it must follow your DNS rules, you can filter categories and specific sites to be blocked no matter where they connect from. The on-site virtual appliances work great on-site and have never had an issue. What I like best is the cloud dashboard for configuring the product, very easy to use and very easy to integrate with AD to get actionable data.

What do you dislike?

I cannot really think of anything I have ever disliked about this product to be honest, it does a great job and is a great layer for security. If anything remember you cannot rely solely on this tool, its just one of many layers all businesses should add on to their existing security packages. Sometimes AD info is not 100% free flowing but it could be issue on my end that has nothing to do with Umbrella product at all.

Recommendations to others considering the product

Definitely try the trial out and see what your current products are missing that it blocks. It will prove its value on this alone out of the box. Also keep in mind DNS is the first thing used when anyone clicks a bad / malicious link. This can block it before anything ever even occurs at that level. For those wondering what if someone clicks a static IP link, this does intercept that as well, not just host based. Also the DNS traffic is 100% encrypted with this product. MY IPS product by default had issues on the firewall level because most things trying to hide encrypt the DNS traffic. Just be aware is all.

What business problems are you solving with the product? What benefits have you realized?

Ability to block categories / urls of web traffic which even computers / devices must follow when they leave the building. Greater visibility into what people are doing outside of the building. I like the cloud component of this as well because as soon as I block something in the cloud management, its going to be blocked by all my devices in my building as well as every mobile device with the client loaded.

Cisco Umbrella review by Jake S.
Jake S.
Validated Reviewer
Verified Current User
Review Source

"Easy to use for branch offices"

What do you like best?

I love the easy deployment and the accommodation of sites without static IP addresses. They have an IP address application that automatically updates the IP address on the account identity to keep it working.

What do you dislike?

Without a high-end router, the service is fairly easy to circumvent. Our mid-grade Linksys routers at our smaller branch do not allow for limiting the DNS that is used. To accomplish this, I have to initialize a group policy on each machine.

Recommendations to others considering the product

Ensure that you have the ability to limit the DNS IP accessed from each device on your network.

What business problems are you solving with the product? What benefits have you realized?

This has been especially helpful at our locations that have limited bandwidth. Locations where a streaming video or music application can make phone calls suffer.

Cisco Umbrella review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Cisco Umbrella is a necessity"

What do you like best?

Filters all my web traffic before it even hits my office or remote users laptops. Allows us to protect against ransomware and other zero day web based threats like DDoS. In todays threat landscape, this is a must to add a layer to your defense in depth strategy.

What do you dislike?

Configuration is a little tricky with the appliances, in-house DNS server and firewall, but still manageable.

I actually am able to protect our separate VLANS at two separate locations and our backup cable modem we use for wireless

Recommendations to others considering the product

This is a must to protect your environment from web based threats. Its a web firewall in the cloud, before your traffic ever touches your devices.

What business problems are you solving with the product? What benefits have you realized?

I can now filter and gather data on remote employees and use that intelligence in case of an incident. I also can now protect remote staff from zero-day web based threats like ransomware

Cisco Umbrella review by Kyle R.
Kyle R.
Validated Reviewer
Verified Current User
Review Source

"Life saver for remote offices"

What do you like best?

The best feature to me is the accommodation of sites with static IP's. Their application keeps everything working by automatically updating IP addresses on the account

What do you dislike?

We use some mediocre Linksys routers at our smaller remote offices that do not allow limiting the DNS that is used. To fix this, we have initialized group policies on each machine to prevent the service from being circumvented.

Recommendations to others considering the product

Make sure you can limit the DNS IP access from each device on your network.

What business problems are you solving with the product? What benefits have you realized?

A lot of our smaller remote offices have limited bandwidth, where streaming video or music can make the VoIP call quality suffer. Cisco Umbrella helps with this.

Cisco Umbrella review by Ryan M K.
Ryan M K.
Validated Reviewer
Verified Current User
Review Source

"The first layer of security"

What do you like best?

I've used Cisco Umbrella/OpenDNS at my current and previous employer. In the multi-layer security of my systems, this is first and foremost at the top. It stops malware attacks, phishing, etc.

What do you dislike?

There's not much to dislike. A feature that would be helpful is alerting when something gets blocked (like command & control or phishing).

Recommendations to others considering the product

You can't go wrong here.

What business problems are you solving with the product? What benefits have you realized?

Security and piece of mind. Knowing many of our security issues can be solved by securing the DNS Lookup that Umbrella does is great.

Cisco Umbrella review by Lourdes F.
Lourdes F.
Validated Reviewer
Verified Current User
Review Source

"herramienta de seguridad"

What do you like best?

no es necesario instalarla, se ejecuta desde la nube, se puede usar desde cualquier ubicación. se pueden hacer filtrado de web por lista blanca y lista negra.

What do you dislike?

la interfaz gráfica no me resulta muy amigable. los menús desplegables son algo incómodos. a veces carga un poco lento al desplegar los menús.

Recommendations to others considering the product

danip_@hotmail.com

What business problems are you solving with the product? What benefits have you realized?

se evitan conexiones a web no seguras y se puede filtrar contenido. se pueden obtener informes de las conexiones de cualquier usuario que se necesite.

Cisco Umbrella review by User in Photography
User in Photography
Validated Reviewer
Review Source

"Top Notch Cloud Based Security"

What do you like best?

I believe that Cisco Umbrella provides top notch security at an even deeper level than standard security programs which helps to ensure my marketing campaigns are never interrupted by malware or harmful attackers. The program is compatible with many other anti-virus programs and can be integrated as an additional layer of protection for local networks/devices.

What do you dislike?

I think Cisco Umbrella really has a lot going for them as their customer service team and technical team have been extremely helpful if needed, and the program has never shut down or been compromised in my time using it. I cant complain about it at the present time.

Recommendations to others considering the product

I definitely feel Cisco Umbrella should be considered for most business and individual needs pertaining to sensitive work data on the web or on a local network.

What business problems are you solving with the product? What benefits have you realized?

I am keeping my confidential marketing and campaign data safe from prying hackers or competitors through a cloud based security program. The benefits of a cloud based security service are amazing and vary greatly. I keep data and workplace information safe and sound without the fear of possibly getting infiltrated and infected.

Cisco Umbrella review by George V.
George V.
Validated Reviewer
Verified Current User
Review Source

"Ease and peace of mind"

What do you like best?

Easy to deploy. Clear steps all the way and know exactly what to expect and how

What do you dislike?

when, for any reason, tunnel to umbrella is down, users are not getting any DNS response

Recommendations to others considering the product

Easy and fast to deploy with clear vision. Works in combination (or not) with other security products. Integrates easily on existing Cisco infrastructure.

What business problems are you solving with the product? What benefits have you realized?

Web security with zero day defense, lock-down functionality so users cannot bypass the protection, concrete and thorough reporting

Cisco Umbrella review by Consultant in Telecommunications
Consultant in Telecommunications
Validated Reviewer
Review Source

"Useful for rapid Investigations"

What do you like best?

I used Cisco Umbrella during WannaCry Campaign to check if some of our customer were affected and block all the DNS requests on time. We also found several others indication of compromises that helped us to localize other infections on endpoints and correctly review our security policies

What do you dislike?

1) Some customers are scared about using Cloud bases applications.

2) To extend visibility behind nat gateways is required to install a virtual appliance. I suggest to consider to integrate this feature in the Cisco Security solution in order to accelerate the adoption by Cisco Security customers.

Recommendations to others considering the product

For an effective visibility consider to deploy on the whole company (HQ, Branches, Remote Workers) and to integrated it with SIEM in order to better investigate incident

What business problems are you solving with the product? What benefits have you realized?

End user protection both on and off corporate network. The Off network protection is able to protect the endpoint wherever you are with very low bandwidth requirements (like remote locations or low performance mobile networks) and without obliging the user to connect via VPN in order to be protected by corporate rules.

Cisco Umbrella review by Rachel F.
Rachel F.
Validated Reviewer
Review Source

"Cisco Umbrella is fine"

What do you like best?

Its user friendly - there aren't a lot of wires and hookups and have to push this button etc etc.

What do you dislike?

Quality is pretty low - ive never had crystal clear anything, and graphics and design aren't anything to write home about

Recommendations to others considering the product

easy to use, great for fast communication with team and employees

What business problems are you solving with the product? What benefits have you realized?

There are some employees who don't work in the office, so when having a creative group meeting it's nice to have everyone "there" in some way. It's so much easier than trying to plan something on the phone or in email individually, getting rid of that back and fourth

Cisco Umbrella review by User
User
Validated Reviewer
Verified Current User
Review Source

"Cisco Umbrella"

What do you like best?

Intelligent blocking of internet traffic and reporting allows us to control what is moving in and out of our network and who is making the attempt, allowing us to correct any problems

What do you dislike?

It was a little complex to set up initially, but works well once policies are in place

Recommendations to others considering the product

Get it. Now. Don't wait

What business problems are you solving with the product? What benefits have you realized?

Prevents access to unauthorized content, potentially hazardous sites and command and control traffic through our internet connection

Cisco Umbrella review by Marcos R.
Marcos R.
Validated Reviewer
Review Source

"The definitely Cloud DNS filter "

What do you like best?

Cisco Umbrella cloud service is too easy to deploy

What do you dislike?

Nothing, I think that Cisco Umbrella is the perfect Cloud DNS filter service

What business problems are you solving with the product? What benefits have you realized?

We had to deploy a guest WiFi service with a filtered web service where our guests can connect safety to internet, and we could not to configure anything in their machines

Cisco Umbrella review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Great easy to use product; average support"

What do you like best?

Easy to use and implement! Also makes me feel safer while browsing internet

What do you dislike?

It always interferes with other web filtering products. The support also takes a while to address issues and I really don’t want to pay more for extra support

What business problems are you solving with the product? What benefits have you realized?

To protect ourselves from threats on the internet like phishing, malware and ransomware etc.

Cisco Umbrella review by User in Restaurants
User in Restaurants
Validated Reviewer
Review Source

"Embodies what’s needed in the workforce"

What do you like best?

The ability to communicate on a much wider variety of platforms.

What do you dislike?

It is not as user friendly as some things

Recommendations to others considering the product

Pay attention during training.

What business problems are you solving with the product? What benefits have you realized?

Carries out upon multiple platforms allowing communications to be heard and seen

Kate from G2 Crowd

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