What do you like best?
* Ability to customize a lot of the out of the box features to fit our needs
* Ease of use
* Recent standardization with 9.0 that brings Policy Center, Billing Center and Claims Center under a singular architecture.
What do you dislike?
* Need more out of the box integrations with common vendors that insurance companies interact with
What business problems are you solving with the product? What benefits have you realized?
* Replaced an age old Claims system with Claims Center.
* We are currently upgrading from 6.0 to 9.0