Once I was able to run through an entire claim on my own, every other claim after that was easy enough. When the times comes for me to take vacation, resuming to my usual claim submission is as easy as the first time.
What do you dislike?
It is very thorough, so depending on the claim it can take a while to fill out all of the required fields. However, it is also a huge benefit for everyone having to view after my submission.
Recommendations to others considering the product
It is a way to maintain all parties involved in the loop of the status of each claim.
What business problems are you solving with the product? What benefits have you realized?
One problem that this program has helped eliminate is the follow up questions and back and forth. It is so thorough that very rarely do the reviewers have to find themselves needing to contact me for additional information.
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