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Clarizen

Clarizen

4.0
(144)
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Clarizen is a leader in collaborative work management, bringing together cross-company project management, configurable workflow automation and real-time collaboration in an enterprise-grade platform.

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Clarizen review by Subash A.
Subash A.
Validated Reviewer
Verified Current User
Review Source

"Best Project Management and Collaboration Tool"

What do you like best?

Vast features, flexibility to customize, best workflow capabilities and cllaboration experience. Automated lot of workflows, communication and process improvement. Tremendously increased visibility of the work to all stakeholders, avoiding excel sheets and email communications. Robust Reporting and Dashboard features helping a lot.

What do you dislike?

More features for Administration module, like audit logs of settings and configuration changes. More features of Agile/Scrum would be great to have as many companies are going towards it.

Recommendations to others considering the product

Best Project Management and Collaboration tool I have seen in the industry. I highly recommend it. I do not see any other integrated tool like this in the market where all features are available in one place. Automated lot of our workflows, communication and process improvement. Tremendously increased visibility of the work to all stakeholders, avoiding excel sheets and email communications. Robust Reporting and Dashboard features helping a lot.

What business problems are you solving with the product? What benefits have you realized?

Whole business flow of our workflows with lot of time saving by avoiding manual work. Automated lot of workflows, communication and process improvement. Tremendously increased visibility of the work to all stakeholders, avoiding excel sheets and email communications. Robust Reporting and Dashboard features helping a lot.

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Clarizen review by Veronique L.
Veronique L.
Validated Reviewer
Verified Current User
Review Source

"Powerful, configurable yet simple and beautiful UI. Best solution out there."

What do you like best?

Extremely flexible, configurable and a great Project Management tool. Prior to chossing this solution I evaluated a handful of competitors and I cannot be happier with my choice. The Clarizen team is a pleasure to work with. I especially appreciate the free bi-weekly webinars, which offer administrators an open platform to share their questions where a Clarizen expert assists and walk you through solutions and/or recommendations. Their phone app is a great addition and works great when you are on the go

What do you dislike?

Some of the configuration processes are not as user friendly as you would expect. Feels like it takes a couple extra steps than it should. The Clarizen team is working on these improvements, and often release updates. Having said, they appreciate their users input to continuously improve their product.

Recommendations to others considering the product

I considered the following before choosing Clarizen and I am very happy with my choice.

Changepoint, Mavenlink, Microsoft, Oracle, Planview, Workfront, Wrike, Asana, Basecamp, Accelo

What business problems are you solving with the product? What benefits have you realized?

Eliminating the need for multiple programs to manage our Pro. Services projects

What Project and Portfolio Management solution do you use?

Thanks for letting us know!
Clarizen review by Doug S.
Doug S.
Validated Reviewer
Verified Current User
Review Source

"Clarizen has changed the way we operate!"

What do you like best?

Clarizen has an extremely robust configuration engine that allows you to build workflows to suit your organization and processes. The interface is also very customizable so you can accommodate the needs of each individual team or department. It has really improved our efficiency across our entire company.

What do you dislike?

Clarizen is missing a few things we really need like a full audit trail/history of changes to tasks within the system (but they are close to finally adding one).

Recommendations to others considering the product

Ask your account rep a ton of questions and explain your exact requirements specific to your business to ensure that it's right for you. Have someone on staff that has the aptitude to be able to learn the configuration engine to build customized workflows. It will save you time and money!

What business problems are you solving with the product? What benefits have you realized?

We operated heavily on monthly recurring tasks that are assigned to individuals or teams. Clarizen has made it easy to build those out reliably and automatically each month, whereas before it was a completely manual process that took someone almost a full week each month to complete. It is also helping us assign tasks across teams with greater visibility into time spent for our management team.

Clarizen review by Fernando C.
Fernando C.
Validated Reviewer
Verified Current User
Review Source

"Very customizable"

What do you like best?

The Custom work rules and the reports y can pull all the data that I need to represent the business needs.

The capability of measure and change things on the go if needed.

What do you dislike?

I think that there is a lack of structured documentation.

Of course, they had documentation, but the search engine is not very friendly, you jump between the user forum and the documentation if you search for a specific topic, and also there are a lot of enhancement request, that by the date you think they had already released but there is no following of that.

There is no documentation about the charts.

The interface its some times laggy.

Recommendations to others considering the product

You need to invest a lot of time in the administration of the platform at first, but it pays itself over time (If used as intended)

What business problems are you solving with the product? What benefits have you realized?

Managing our workload and the project management.

we can track punctually the activities of a determined task or project.

Clarizen review by Matthew J.
Matthew J.
Validated Reviewer
Verified Current User
Review Source

"Clarizen Enterprise Project Management "

What do you like best?

Clarizen provides our IT team, stakeholders and business leaders visibility to our project portfolio in real time. The part that I like best about Clarizen is the communication history that can be tied to each specific task. This allows the team to look back at decisions that were made as well as the logic behind those decisions. Clarizen is a great tool.

What do you dislike?

The most difficult part of implementing Clarizen in my environment was the initial configuration through the Clarizen Admin portal. It was quite overwhelming at first however after some practice I have become better at making changes on the fly. I am hoping to also attend one of Clarizen's on site training courses soon to continue to develop my skills.

Recommendations to others considering the product

Document your approval flows, use policies etc. before beginning configuration so you have an idea of what you want your end product to function like before you start configuring.

What business problems are you solving with the product? What benefits have you realized?

The primary issue that Clarizen has helped solve in our department is communication/visibility. It is very easy for the PMO to work in an isolated state with project documentation, project plans etc. Clarizen provides a one stop shop for all documents and project updates making it easy for our team to access the information that they need.

Clarizen review by Mark C.
Mark C.
Validated Reviewer
Verified Current User
Review Source

"Great all-in-one project management software"

What do you like best?

Clarizen works very well for our organization. The out of the box solution meets the main requirements of most of our projects, and the ability to customize the different modules takes it all the way. One of our favourite parts is the reporting, as we are able to build views which make the data inputted into clarizen actionable, which we use as the basis for our project meetings.

Clarizen also has one of the best user interfaces, making it easy for the team to work with, without getting lost in all of the features. It is a very intuitive design which has saved us hours in training, as a simple guide and walkthrough seems to be enough for most users.

What do you dislike?

It doesn't happen regularly, but there seems to be some glitches in the reporting and run time errors that produce error codes where there is noway to figure out why these were caused. Usually time resolves these, but in the moment it can be quite frustrating.

Recommendations to others considering the product

Think about how you want to structure the project before uploading tasks from another system. It helped to review our plan with the clarizen team so they could advise on the various ways to structure our plan. This includes Program, portfolios, task levels, milestone grouping, etc..

What business problems are you solving with the product? What benefits have you realized?

We are able to rollout large scale projects and keep track of all the main aspects, including tasks, milestones, time tracking, etc.. This has been one of the only tools that has enabled our team to pickup and go, without too much explanation.

Clarizen review by Aron G.
Aron G.
Validated Reviewer
Verified Current User
Review Source

"The Complete Package - Project Management Software Throughout the Process"

What do you like best?

Clarizen is an enterprise strength project management software to help from sale, all the way through delivery. Whatever your organizational function (operations, delivery, sales, management) the platform helps you do your job and have full visibility into what's going on.

What do you dislike?

Clarizen doesn't have much to dislike, but the interface itself is pretty clunky. The process of entering time in (for timesheet management) can inexplicably be buggy at times, and I wish it was easier to sort and work through job codes and functions.

Recommendations to others considering the product

I would recommend anyone considering adoption ask for full demos and trial. Also, given the barriers I believe exist with the clunkiness of the interface, be willing to give it time to prove itself to you. What I mean is, people might dismiss the platform because it can take a little getting used to. That is, I should mention, also true of Apple's IoS, Windows, Android, Photoshop, etc.... Give it a chance, and I suspect you'll be happy with what you end up with. Also, another bit of advice is to ensure you have a multi-disciplinary team evaluate as this is software the entire organization should be using. Once you've done that I imagine you'll learn if this is right for you.

What business problems are you solving with the product? What benefits have you realized?

We are a professional services firm and Clarizen is an *almost* one stop shop for everything related to project management. So project workflow and planning, customer satisfaction, project record keeping, managing handoffs, etc... all are done with the platform.

Clarizen review by fred A.
fred A.
Validated Reviewer
Verified Current User
Review Source

"Great tool for Gantt plannification"

What do you like best?

Creating a new project is easy and intuitive.

It is also a good tool for reporting to upper management from micro level (day to day progress of every team member) to something more condensed.

What do you dislike?

It is not geared for displaying images and large thumnails.

The user interface to change the column width and maintain consistency could be improved.

Recommendations to others considering the product

It is a very versatile tool that can be used for many thing.

I would not recommend using clarizen as a first project management tool...

start simple.. then switch to Clarizen once you really know what you want and how you want to use it...

What business problems are you solving with the product? What benefits have you realized?

We have improved our weekly communications... no more excels spreadsheets !

Clarizen review by Richard M.
Richard M.
Validated Reviewer
Review Source

"The PM solution for what you need today and tomorrow"

What do you like best?

The customization options are immense. Custom fields (across almost all aspects of the product), custom reports, custom business rules (both triggered and scheduled), and custom actions (manual triggers). All of this allows me to tailor the look, feel and behavior of Clarizen to our business needs.

What do you dislike?

You are limited to a single email identity in system-generated emails (through business rules).

That means If you have multiple business units, Clarizen is unable to fire off automated emails from (by proxy) ABC.com and XYZ.com, it can only email from ABC.com This makes external communication problematic. If they would allow you to specify the 'Send From' within each rule, this would be non-issue.

Recommendations to others considering the product

- If this is your first foray into finding a project management solution for your business, Clarizen may appear to offer much more than the requirements you have on your research sheet. If you select a product that checks all of your boxes and little more, you will end up outgrowing it within the first year. Clarizen has the feature set that you need today and much more that you will want tomorrow.

- Make sure that you have somebody on staff who can or can learn to code the business rules. you will find yourself creating a lot of them after your onboarding period and professional services time can get expensive if you need Clarizen to build out every custom field, rule and project template for you.

- Do you need Clarizen to cater to and represent multiple business units (internal or exterrnal)? Internally it can do this with no problem. If, however, you need to send communications out of Clarizen on behalf of different business entities, this could be an issue for you. Clarizen will not send emails from multiple email addresses (unless you send them all manually).

What business problems are you solving with the product? What benefits have you realized?

- A fully structured project schedule. Clarizen us the ability to focus more on individual customer needs by taking care of the minutia of milestone schedules (payment due, shipment, deployment dates).

- Our Project Coordinators are now able to manage a larger portfolio of projects than they were before Clarizen because of the automations and scheduling control it provides. This has allowed us to increase our FTEs at a slower rate as sales increase.

- Collaboration and sharing o common data has been greatly improved between our Sales, Accounting, Shipping and Implementation teams by providing a central source of data within Clarizen and automating notifications of key triggers (payment received, shipment ready) in real time.

Clarizen review by Joan Manuel A.
Joan Manuel A.
Validated Reviewer
Verified Current User
Review Source

"Best program"

What do you like best?

the way we can follow up the different projects and the way Clarizen manage my different projects in order to complete them. Also, I like how can improve our system and we can change the way we like it, the support is great, Andzrej is always in his very best to attend us. Thanks to Clarizen we can follow the tasks, the milestones and even we can view a Gantt with the timeline related to the project.

What do you dislike?

Lack of notifications, I would like Clarizen send a notification when my task is not complete

Recommendations to others considering the product

.

What business problems are you solving with the product? What benefits have you realized?

The excelent service with the customer

Clarizen review by User in Transportation/Trucking/Railroad
User in Transportation/Trucking/Railroad
Validated Reviewer
Verified Current User
Review Source

"Marketing Collaboration Experience"

What do you like best?

Clarizen provides a structured work flow for marketing projects that enables multiple users to collaborate on the deliverables and track progress. Overall, it achieves this goal well.

What do you dislike?

Perhaps not a dislike: Clarizen is focused on its marketing coordination features. Could it offer more supporting functionality for related needs of marketers? Perhaps, but that's not the intended goal of Clarizen, I would surmise. And that's fine. Focus on what you're good at.

Recommendations to others considering the product

Clarizen works well at least in a marketing-centric context with a marketing department interfacing with internal stakeholders to move forward marketing projects and deliverables. Understand that this is Clarizen's goal and mission - don't expect it to be something that it's not (it offers a social aspect, but let's face it, it's hard to achieve a decent % adoption company-wide without extensive promotion and buy in advocacy).

What business problems are you solving with the product? What benefits have you realized?

Clarizen is used by my company's marketing department to coordinate marketing support requests from hundreds of employees. My experience with the system has been fairly straightforward and positive overall. And from what I know, our marketing department has no plans to drop Clarizen for another tool since it accomplishes its goal at least adequately.

Clarizen review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Powerful - Unstructured - Unusual Customer Attitude"

What do you like best?

It's configurable. It's rated well. It would be hard to ask a question during pre-sales they cannot say yes to.

What do you dislike?

It's configurable. It's very easy to get into trouble with the product. For what is a financial system of record for us, it's incredibly easy to get disinformation. Clarizen is resistant to supply consultants, even when we offer to pay, in the quantity or duration we request. It is difficult to get best practice recommendations from them.

Recommendations to others considering the product

Be aware that their implementation services come from another vendor (spinoff from Clarizen) and that the handoff isn't great, and the services company may not really care what the Clarizen sales person sold. There also appears to be a complete lack of partners in the ecosystem if you want to hire other consultants.

What business problems are you solving with the product? What benefits have you realized?

Professional Services PPM and Time/Billing

Clarizen review by User in Consumer Goods
User in Consumer Goods
Validated Reviewer
Verified Current User
Review Source

"Great for Project Management, not so great for other things"

What do you like best?

- Continuous upgrades to the product, adding useful features

- Really well designed reporting tool. Very useful and feature rich.

- Configurable to support more than just your project / program requirements (we are using it for helpdesk ticketing)

- Good time reporting / utilization capabilities.

- Good Resource Management capabilities

What do you dislike?

- Licensing (in general), is not budget friendly, compared with competitors

- While configurable to support more than just your project/ program management requirements, in hindsight, I would have stuck with just implementing project management and time management only.

Recommendations to others considering the product

Carefully consider your user licensing needs, that has been one of the biggest challenges with end-user (not department) adoption.

Look at your requirements carefully. They will promise a lot, but their core strength is project management.

What business problems are you solving with the product? What benefits have you realized?

It has been incredibly helpful for understanding time management/ resource management.

It is one of the primary reasons we've been able to greatly expand and been successful in our project management processes.

Clarizen review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Excellent Features and Easibility"

What do you like best?

Clarizen has a great reporting base - very easy to use along with the ability to create complex and informative dashboards. I also enjoy their community portal and support. When getting into a bind or not understanding how to get something accomplished, you can always search on their portal for a resolution. The support team is second to none, every time I have sent a question to the support team at Clarizen, they respond quickly with an answer to my question.

What do you dislike?

I don't clearly dislike anything about Clarizen but their are a few features I would like to see in the future.

What business problems are you solving with the product? What benefits have you realized?

Resource management - Clarizen has introduced a new resource management module to make it easier to request, add, remove resources.

Clarizen review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Clarizen has helped us from a program management perspective and in our planning/oversight function."

What do you like best?

One of the best functions of Clarizen is that it is web based allowing us to run international programs and all be on the same platform. The structure itself was built to run projects so it helps keep our program and project managers on the good path

What do you dislike?

There are two main areas of inflexibility. The first being time series reporting, where we report stats as of a specific point in time. Then around the automation of project creation. There are limitations in how flexible a project creation process you can put in place without creating a burdensome template management process.

What business problems are you solving with the product? What benefits have you realized?

Running a great deal of programs and projects across the globe. Standardization has been the largest benefit we have received.

Clarizen review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Amex Clarizen for project management"

What do you like best?

How all project data, files, and communications in connected and accessible. Gives unprecedented insight into project details and spend.

What do you dislike?

Reporting. While getting the data is fine, the outputs visually are rough. Columns need constant adjustments, the charts are limited (usually have to pull data into excel to get what I need), and the download to excel is not clean, causing a lot of reformatting to be usable. Also, the file viewer was no buggy that we disabled it.

What business problems are you solving with the product? What benefits have you realized?

Consolidation of project data from 13+ locations to one. All project tasks from job opening to estimating, to review and approval. Faster access to data, reduction of project closeout from 1 day to less than 1 hour.

Clarizen review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Solid performing software"

What do you like best?

the ability to use Clarizen within our own set of needs without having to customize the application. There are also the collaborative dashboard view where you are able to review multiple project timelines at the same time.

What do you dislike?

some of the old/past functions of Clarizen are no longer supported or available. Some of this includes the ability to send a task or milestone update to a user via email and have them update via email with comments as well without having to log into Clarizen.

Recommendations to others considering the product

To spend the time upfront to ensure you are building an effective tool for your application.

What business problems are you solving with the product? What benefits have you realized?

Collaboration and Project Management tasks. Benefits have primarily been the documentation of project events/emails/documents/etc.

Clarizen review by Administrator
Administrator
Validated Reviewer
Review Source

"I'm PM in our company and I'm also Administrator of our Clarizen"

What do you like best?

Clarizen has a lot of functionality that helps you to manage your project in a better way. The possibility to create so many types of reports that can help you to get any useful information is just amazing.

Navigation works very well, from each module you have reference to other related modules, which is very useful.

What do you dislike?

I can't say that I dislike any specific functionality but if you are relatively new to the system it is hard to remember what is where, because the system is really very big.

Sometimes it is hard to find an answer to your specific question in the Help section, so you need to bother support team and open the ticket.

Recommendations to others considering the product

Do not do too much customizations, try to use the native features

What business problems are you solving with the product? What benefits have you realized?

As a PM I manage my projects' budget and progress via Clarizen.

As an Administrator I follow up people's timesheets, get information about the utilization of each resource, create projects infrastructure for the whole company.

Clarizen review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source

"Gets the job done"

What do you like best?

Clarizen settings allow for a dizzying set of powerful tool possibilities in workflows, validation rules, custom actions, field types, and data treatments. The tool itself is easy-to-use for the most part. I like the powerful views and reports features.

What do you dislike?

Module elements all look similar - it can be difficult to navigate when an Issue looks the same as a Request. There are no upfront or obvious versioning and history/change records: you have to build formula driven fields and workflow rules, custom actions. Issues and Requests are not directly relateable. Our instance is somewhat roped together in terms of architecture. License structure and access control is complicated.

Recommendations to others considering the product

Have a solid plan of design & purpose for the tool, and a hard set of requirements before talking to Clarizen. It's hard to build upon it later.

What business problems are you solving with the product? What benefits have you realized?

We're using Clarizen to gather the agency statement of work, establish project timelines for creative development, and to track the deliverables those projects generate. We've realized improvements to capacity forecasts and to on-time delivery of assets.

Clarizen review by Brandon B.
Brandon B.
Validated Reviewer
Verified Current User
Review Source

"Not great"

What do you like best?

Comprehensive project management tool with approvals and workflows.

What do you dislike?

I'm not a project manager by trade and I'm managing often 4-5 people on a 3 month project. As such, Clarizen is really tricky to use since it's not super responsive to changes as it's calculating dependencies, etc. Since I don't have many of those, it's frustrating to use the application.

What business problems are you solving with the product? What benefits have you realized?

Have a unified project management software across multiple divisions that is cloud based and can roll up easily the portfolio of projects we have.

Clarizen review by Chana L.
Chana L.
Validated Reviewer
Review Source

"Best for Ease of Use"

What do you like best?

Clarizen is really easy to use. The custom field and workflow calculations are very easy to learn how to write, as are reports. It is very straightforward in those areas.

What do you dislike?

Allocation of resources can be a bit finicky, and is not as intuitive as it could be. The Resource Planning addition has come a long way, however, and I think it is on the right track to becoming easier to use.

What business problems are you solving with the product? What benefits have you realized?

We were trying to give executives status at a glance of a large number of projects / portfolios, including metrics and strategic accounts. It was great to be able to see everything so clearly and easily.

Clarizen review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Project Management, Collaboration & Clarity"

What do you like best?

Clarizen is great for teams to create synergy and collaboration to manage projects and initiatives. The visibility and transparency it provides for reporting to management is essential. The ability to communicate gives the team the confidence in what we're doing.

What do you dislike?

Love the reporting and customization. Also love the ability to generate slides using slide publisher.

Recommendations to others considering the product

make sure you account for all of the custom workflow needs of your company. the level of customization will require many hours of professional services or your own admin configuration.

What business problems are you solving with the product? What benefits have you realized?

visibility into what the teams are working and the ability to prioritize the projects across our entire portfolio.

Clarizen review by Jason B.
Jason B.
Validated Reviewer
Verified Current User
Review Source

"Highly Configurable SaaS Tool with Great Overall Value"

What do you like best?

The Clarizen tool is likely the most configurable SaaS tool available in the PPM world - especially when it comes to the user interface. Meeting a company's need for custom fields & workflows to support unique processes is a major selling point of the tool.

Training and support for the tool is nearly unprecedented - there is high involvement from Clarizen staff to ensure both Administrators & End-Users have the assistance they need to utilize the breadth and depth of the offering in both a highly usable & highly available manner.

I believe one of Clarizen's strongest points of appeal is that it seems to be able to uniquely meet the needs of the SMB all the way up to true enterprise requirements for PMO's.

What do you dislike?

While V6 has brought with it a phenomenal amount of customization of the entire UI, I think there is a need for Clarizen to strike a better balance between providing more pre-configured interface & workflow options for those organizations that don't need that level customization, as it can be overwhelming.

Though it's understandable from the need to "support" the infrastructure (and from a revenue perspective, I'm sure), I think the current licensing limitations on workflow rules, but more importantly custom field creation, as well as the process by which those limitations are "calculated" is a little convoluted.

While mobile app is is fantastics, it's only available for Apple products and not for Android users, so for us, doesn't really provide any value (the supported Android app is the old mobile app and isn't very useful).

Recommendations to others considering the product

Clarizen has a ton of customization, but there a number of things that you'd expect to be able to do out-of-the-box that have to be setup via the customization/configuration settings. That being said, don't even bother with the Professional-level licensing, as you only a get a few customizations.

What business problems are you solving with the product? What benefits have you realized?

The Clarizen tool has greatly increased not only the visibility of projects across our internal organization, but has been able to allow us to provide better, more consistent project visibility to our customers as well.

Having a single place that is accessible on-demand for managing projects across our team has been a huge gain in efficiency.

Clarizen review by Nathan D.
Nathan D.
Validated Reviewer
Verified Current User
Review Source

"Configurable, Customizable and Collaborative"

What do you like best?

Clarizen is the best project portfolio management system that I've used and we've tried several other products in the past. I really enjoy the familiarity of the interface (anyone who uses social media feels right at home) but also the hidden depth with workflows and the InterAct engine.

If you can dream it up, Clarizen can likely do it with a few custom fields, custom workflows or a free app from the marketplace. The amount of customization that you can do to tailor the environment to work for you is amazing.

Nearly any view or screen you have setup in Clarizen can be shared with other users - even those without a Clarizen license. This capability is a real game changer for our ability to bring all of our users into the conversation, not just those with licenses.

What do you dislike?

Clarizen is not the cheapest solution out there - but it is worth what it costs

Recommendations to others considering the product

Try out the product and attend some demonstration sessions - the product really sells itself and it is easy to see how you can utilize it.

What business problems are you solving with the product? What benefits have you realized?

We are utilizing Clarizen for project portfolio management and for IT request intake and prioritization for all of our systems. We have realized a great improvement in efficiency, ease of tracking requests, and the ability to track resource utilization across all projects. The collaborative sharing capabilities are a huge plus for our business as well.

Clarizen review by Rajeev K.
Rajeev K.
Validated Reviewer
Verified Current User
Review Source

"Project & Program Management "

What do you like best?

The cloud build software is very robust, easy to manage the projects and overall engagement/program in this tool. software solutions lot of new features like milestone tracking, budgeting and provide proactive notifications to manage errors.

What do you dislike?

Creating fresh project is little confusing for beginners.

Recommendations to others considering the product

If you looking for ease to configure and implement the solution. This is the tool for it.

What business problems are you solving with the product? What benefits have you realized?

Using this as a software solution for managing day-to-day projects.

Clarizen review by Melissa S.
Melissa S.
Validated Reviewer
Verified Current User
Review Source

"Clarizen has improved our operations ten fold"

What do you like best?

Clarizen is great out of the box but has a fantastic configuration platform. As a software design firm, we value flexibility and really know what the web can do for us, so it's nice to see that Clarizen has developed a platform that we can use to streamline our processes even further!

What do you dislike?

Coming from an ERP system, the reporting was hard to ramp up on as it is very simple and straightforward, seems a bit backwards but it took awhile for me to wrap my brain around the simplicity. Where it could improve is reports on summarizing data, however, the excel plug-in can be used along with pivot tables for incredibly powerful results.

Recommendations to others considering the product

Definitely sign up for the trial and get as many people as possible to play with it. Also, the implementation package was a definite delight and if you have developers in your company, make sure that one of them sits in and learns how to use the configuration platform as it's very powerful and easiest for a developer to ramp up, but anyone can use it!

What business problems are you solving with the product? What benefits have you realized?

No one likes to do timesheets, however, as a professional services firm, they critical to our business. Clarizen has made timesheets more accurate and quicker to get in, making invoicing run a lot smoother at the end of the month! We have also seen a great adoption from our project managers and functional managers, seeing when people become available easily as well as project data is now highly visible and easy to consume.

Clarizen review by Phil S.
Phil S.
Validated Reviewer
Verified Current User
Review Source

"Clarizen Project Management - Powerful, Intuitive & Flexible - The perfect tool!"

What do you like best?

Clarizen is so easy to use, the vast majority of our users were up and running within minutes with only a basic training session. The powerful social module incorporates in-context discussions within each project, even to a task level. Flexibility is a very strong feature, with easily customisable screens, without the expensive 'professional support' some solutions require. Equally Clarizen's App Marketplace has many modules you can deploy, most of which are free.

What do you dislike?

The only area I feel that Clarizen requires significant improvement is in reporting. While all the typical basic reporting is well covered and comprehensive, we have requirements for much more complex reports that are not achievable using the reporting tool. Having said that it is so easy to export data from the system, we have developed these reports outside the solution using standard programs.

Recommendations to others considering the product

Clarizen is a great solution, feature rich and extremely flexible. With this level of flexibility I would suggest anyone considering Clarizen ensures they know what they are trying to achieve, though the Clarizen team are very good at assisting in identifying this with you.

What business problems are you solving with the product? What benefits have you realized?

Prior to deploying Clarizen, we managed our projects using a mix of MS products (Project, Excel etc.) as our portfolio of projects grew this became increasingly unstable and unsustainable. Deploying a full featured PPM solution has enabled us to easily see a real-time overview of our projects, both in terms of progress and in effort. Time reporting has also been included with a custom module developed specifically to meet our requirements.

Clarizen review by User in Hospital & Health Care
User in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Easy to use project management software"

What do you like best?

Clarizen has all of the power features I would expect in a project management software. Access / Roles are also customize-able so that I have control over who who can interact with the project. The export options for reporting are a huge time saver.

What do you dislike?

There is a slight lag in the hosted version. It hasn't been a huge problem, but it can be noticeable at times and does slow me down. I also wish there were more keyboard shortcuts available so that I could quickly perform data entry on project tasks without having to use the mouse to click.

What business problems are you solving with the product? What benefits have you realized?

Project tracking, Resource loading, Reporting, creating visibility into Projects, Programs, & Portfolios.

Clarizen review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Smoth Rollout, Great Feedback from the community"

What do you like best?

The tool is easily configurable, just to mentioned, I'm not a developer and after two days of online training I was able to work by myself.

What do you dislike?

The only thing I think it could be improved is the licensing model, maybe tailored to better suit different companies need

Recommendations to others considering the product

Clarizen was the better cost benefti PPM tool for us, comparing to Planview, Microsoft PPM, Clarity, Service Now

What business problems are you solving with the product? What benefits have you realized?

Project and Portfolio Management. All roadmap planning of our IT department has been created using Clarizen and we are very happy witch the results on project prioritization and resource planning

Clarizen review by Internal Consultant in Renewables & Environment
Internal Consultant in Renewables & Environment
Validated Reviewer
Verified Current User
Review Source

"Clarizen enterprise PMO user"

What do you like best?

Clarizen provided an intuitive portfolio view of all the projects in an organization. It was also easy to start new projects and collaborate with end users on projects and tasks.

What do you dislike?

The change management and roll out was too long. Basic reporting took too long to roll out and it was not accompanied with any training and ultimately was not useful.

Recommendations to others considering the product

Make sure you have a clear rollout plan for the software and that you have a clear path for change management. Having an organization that is project focused or familiar with the process of project planning and task management would be most helpful ensure success. Ideally a phased rollout with a couple of projects selected to be walked through the use of clarizen would likely lead to more success.

What business problems are you solving with the product? What benefits have you realized?

Problem was to get an enterprise portfolio view of all the projects in the organization. It did not receive these benefits and ultimately we made the decision to no longer use the software.

Clarizen review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Clarizen Clarity"

What do you like best?

I like the prioritization Clarizen gives to our projects. We're able to create dependencies for task which assist in keeping the projects on schedule.

What do you dislike?

Clarizen seems to be temperamental if you aren't logical on how each functionality works. Once you learn more about the tool it can be super useful for many things.

Recommendations to others considering the product

Learn as much as you can about the tool. It will make life easier.

What business problems are you solving with the product? What benefits have you realized?

Reporting financials is a big plus. Time and expense tracking also very helpful since we are able to get detailed information from resources time sheets.

Clarizen review by Kimberly C.
Kimberly C.
Validated Reviewer
Verified Current User
Review Source

"Clarizen for Project Management"

What do you like best?

Key features that we use: Salesforce integration; document or file management integration with Box; social collaboration; dashboards; automated notifications; work flow rules; customer collaborator feature; scheduled reports; project highlight reports; Gantt Chart and Road map widgets; customizable app plug-ins; and customizations galore.

What do you dislike?

Areas for improvement: Out of the box Clarizen offers "canned reports" but it was not easy to learn how to create the customized reports that I needed for my business unit. It would have been nice to have a report suite that contained examples tied to a business question or objective in order to better understand the application and use of the canned or dashboards reports. The Salesforce integration model did not provide the level of API security that our IT Security team required. The tool did not offer the data file security required by our IT Security team to use the Clarizen standard data file management features so we had to integrate with Box for file managemen

What business problems are you solving with the product? What benefits have you realized?

MedImpact is a Pharmacy Benefits Management company with about 1001 to 5000 employees. Clarizen was selected to be the Project Management tool for the Implementation Services business unit. The Implementation Services team did not have a cohesive way to manage the New Client implementation projects. The existing tools and manual processes limited the capacity of new client projects that the business unit could accommodate and made it difficult to track down related emails, files, and decisions. If our sales teams have a really good year we would exceed our capacity to implement new business. For sustainability we had to move out of the dark ages of project management, Clarizen was our “light at the end of a tunnel”. Clarizen offers the best of social media, project management principles, work-flow automation, and an intuitive user interface design. Clarizen “Partners” with you to provide the best the tool can offer to improve your daily operations and reduce manual processes. The Clarizen Customer Success Team provides the best support and guidance that I have seen in years. This growing company is setting the bar for business to business relationships and project management solutions. While this tool was selected for one small business unit we are expecting that the tool will be used by many other business units as the versatility of the tool can accommodate their project management business needs.

Clarizen review by Mandy L.
Mandy L.
Validated Reviewer
Verified Current User
Review Source

"Time Tracking, Support Tickets and Expenses All in One Place"

What do you like best?

It's fantastic to have one program to use for so many functions. Clarizen is where I track my time, submit expense reports and requests for IT help and manage PTO requests.

What do you dislike?

It's not the easiest software to use and has a bit of a learning curve. There are so many aspects to it (it's so complicated) that it can take a long time to learn. Also, the interface is not the most intuitive and looks cluttered and complicated.

Recommendations to others considering the product

You'll need to plan for a few training sessions when introducing new employees to Clarizen; it's not intuitive and takes a while to learn.

What business problems are you solving with the product? What benefits have you realized?

Clarizen allows my agency to track time spent on various agency projects and manage expenses related to those projects.

Clarizen review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Just an OK product"

What do you like best?

Clarizen keeps all of our marketing team informed on all project status' and provides the visibility we need into every project across the organization. It is also great for the history function and being able to go back and reference projects from years past.

What do you dislike?

Clarizen makes it very difficult to enter projects. It is extremely cumbersome to set up and activate a project, especially when projects are very detailed and lengthily like ours.

What business problems are you solving with the product? What benefits have you realized?

Clarizen gives us visibility into projects and cuts back on the back and forth between project owners and the functional teams.

Clarizen review by Amber K.
Amber K.
Validated Reviewer
Verified Current User
Review Source

"Clarizen"

What do you like best?

Reporting is very easy to use. The stopwatch feature is awesome and helps with time tracking. Projects can be manipulated as needed and there's a better way to capacity plan.

What do you dislike?

The system can be slow at times and if you move too quickly dates can get messed up.

Recommendations to others considering the product

Ensure there is adequate training on the product.

What business problems are you solving with the product? What benefits have you realized?

Capacity planning. Resource planning. Huge for Project Management.

Clarizen review by Amanda J.
Amanda J.
Validated Reviewer
Verified Current User
Review Source

"Clarizen offered cohensive project management software with concierge support"

What do you like best?

The collaborative nature of Clarizen helps coordinate any type of project. time tracking is

What do you dislike?

The inability to revert a project back. It is impossible to calculate possible timelines based on different scenarios.

What business problems are you solving with the product? What benefits have you realized?

Management of capital finances for corporate projects is made possible through the request process.

Clarizen review by Barb W.
Barb W.
Validated Reviewer
Verified Current User
Review Source

"Powerful tool"

What do you like best?

Clarizen helps us plan, collaborate and report on everything we do.

What do you dislike?

There is nothing that I dislike about it.

What business problems are you solving with the product? What benefits have you realized?

Using project templates lends consistency and clarity to our work. Time tracking allows us to showcase what we've done as well as plan for the future.

Clarizen review by Raymond L.
Raymond L.
Validated Reviewer
Verified Current User
Review Source

"Solid PPM tool with lots of configuaration opportunities"

What do you like best?

Dashboards and reporting functionality is very configurable

What do you dislike?

The lack of true program management functionality

Recommendations to others considering the product

Create some valuable program management functionality that is similar to the project functionality. In addition, scenario building at all levels, projects, programs, and portfolios.

What business problems are you solving with the product? What benefits have you realized?

Progress on major programs for the Enterprise

Clarizen review by Jeffrey D.
Jeffrey D.
Validated Reviewer
Verified Current User
Review Source

"Clarizen Project Management"

What do you like best?

Lots of customization, tons of data, and a SQL-like API. The support crew is amazing. Hands-down the best, on par with Rackspace.

What do you dislike?

I wish it was cheaper. Or had more flexible options for purchasing. It's not bad, but who doesn't want cheaper stuff? The lack of a canned process for rookie project managers is a hurdle. You'll want to train some people on Project Management skills before/while implementing Clarizen.

Recommendations to others considering the product

Train your staff in project management alongside rolling out Clarizen. It won't teach you. It won't give you a process to go by. It will give you tons of options and customization you can use to make it work for you.

What business problems are you solving with the product? What benefits have you realized?

We moved from a basic time-tracking app to Clarizen. Now we can make decision based on hard data, and not have to deep-dive to do it. Before, obligations were being skipped and now employees get a clear list of things to accomplish, timeframes to do them in, and a project to hold it all and sum it up. We get reporting, and details via the API, too. There's a ton of customization we leverage to make it fit our process, in a good way. Managers have crystal clear visibility to the status of the projects. Time gets entered on time, and tasks get accomplished on time. Before, the lack of visibility meant we often didn't know until it was far too late.

Clarizen review by Gaurav K.
Gaurav K.
Validated Reviewer
Review Source

"Awesome Project Management tool "

What do you like best?

Its been 2 years I am working on Clarizen, I found Clarizen is a perfect Project Management tool. Clarizen gives you lots of flexibility to manage your project as per the industries standard. Thanks to Clarizen team to make the life easy of Project managers.

What do you dislike?

Sometimes complete information not available at Clarizen success website

Recommendations to others considering the product

Guys, Clarizen is a gift of God for project managers. This will make your life easy.

What business problems are you solving with the product? What benefits have you realized?

We are using Clarizen for Project management and Marketing marketing campaign

Clarizen review by Mimi B.
Mimi B.
Validated Reviewer
Verified Current User
Review Source

"Best Cloud Based PM Tool"

What do you like best?

Simple interface that integrates with SharePoint for visualizations. Easy export to Excel and MS Project. On-line learning through Clarizen University is top notch.

What do you dislike?

Not much to dislike. The reports could be a bit easier to customize by adding the ability too add more custom fields

Recommendations to others considering the product

Project Management light. Easier than PM Project with very good tracking visuals.

What business problems are you solving with the product? What benefits have you realized?

Our typical Pharmaceutical PM tools are very heavy and detail oriented. Clarizen offers a light touch version to track projects at a high level. The visualization in SharePoint allows top management to review in an easy format.

Clarizen review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source

"Endless Customization but difficult to use/learn"

What do you like best?

I like that I am able to see how my task is related to a bigger project and the other dependencies that are related to the project. It helps with transparencies and eliminating silos. Clarizen is can be completely custom based on your needs, which is great for large companies where certain team members handle certain tasks/projects.

What do you dislike?

It's very difficult to learn, there are a lot of buttons/clicks to get to where you need to go or to find certain things that are needed to complete your task. This could be because of how customized our instance is.

What business problems are you solving with the product? What benefits have you realized?

Clarizen is helping us provide transparency across our marketing department and it allows stakeholders to see where there are bottlenecks and areas/processes we can change for the better.

Clarizen review by Executive Sponsor in Hospital & Health Care
Executive Sponsor in Hospital & Health Care
Validated Reviewer
Verified Current User
Review Source

"Powerful and flexible"

What do you like best?

Clarizen lets me work the way I want to. At the core, it is a powerful PSA solution yet it highly configurable and allows me to create custom workflows, custom fields and validation rules to ensure we are supporting our business requirements.

What do you dislike?

The reporting module needs some work. Most of the standard reports are not editable therefore they have little value as we regularly need to modify reports to include specific information. Also, my biggest pet peeve is that the columns in views are not "sticky" They seem to have a mind of their own. Some columns display much larger than needed while others are significantly minimized. If Clarizen fixed one thing this would be it, from my perspective.

Recommendations to others considering the product

Don't under estimate the level of effort to implement Clarizen. Out of the box you can get the Clarizen solution up and going quickly, however to leverage the full capabilities of the solution takes significant planning and implementation. Leverage the wealth of information that Clarizen provides. The "office hours" seminars are excellent for asking questions and configuring your environment.

What business problems are you solving with the product? What benefits have you realized?

Improved consistency of delivery across our project portfolio. Improved visibility of all project activities. Key performance indicators to allow us to effectively manage our business and drive ongoing improvements.

Clarizen review by Kristine R.
Kristine R.
Validated Reviewer
Verified Current User
Review Source

"Easy to use but bot the best fit for our processes"

What do you like best?

It is very easy to enter projects and tasks into Clarizen. The email alerts are nice when something is due.

What do you dislike?

We have had a few issues with tasks disappearing as well as our dates rearranging themselves. We have some customizations so that might be the issue.

What business problems are you solving with the product? What benefits have you realized?

We are able to store all of our department tasks in one place. It makes it easy for any user to see what the team is accomplishing and what still has to be completed.

Clarizen review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Clarizen is easy to use and keeps me organized"

What do you like best?

My favorite thing about Clarizen are the discussion boards! Instead of updates taking place in email and lost later, they are stored in the project plan.

What do you dislike?

Lack in depth understanding of all features. Clarizen has a lot of bells and whistles, I wish I understand how to make use of them to help me do my job!

Recommendations to others considering the product

Easier bell and whistle use

What business problems are you solving with the product? What benefits have you realized?

Solving visibility across professional services. Benefits are visibility and less verbal and written communication.

Clarizen review by Aldo Y.  M.
Aldo Y. M.
Validated Reviewer
Verified Current User
Review Source

"Excellent management system"

What do you like best?

Simple interface with a visual design that allows anyone to understand and track projects in an easy way.

What do you dislike?

Security could be better, sometimes it is very easy to access information.

What business problems are you solving with the product? What benefits have you realized?

Tracking of projects and management of deliverables.

Clarizen review by Consultant
Consultant
Validated Reviewer
Verified Current User
Review Source

"Useful tool - a little slow to load but very functional"

What do you like best?

Great tool, use it daily to monitor profitability of our consulting projects. Report capabilities help tremendously with pricing retentions and, managing resource loads between my team.

What do you dislike?

The program runs a little slowly. Loading data between pages is delayed and it though not detrimental to the functionality, you have to be patient.

What business problems are you solving with the product? What benefits have you realized?

Managing resource loads between teams and assigning projects to the correct resources. Also tracking profitability of projects - this aspect is extremely useful.

Clarizen review by Lee S.
Lee S.
Validated Reviewer
Verified Current User
Review Source

"Best decision for an online PM system!"

What do you like best?

Clarizen exceeded each of our requirements!

I liked best its user friendliness, flexibility (which allowed us to customize the system to fit exactly to our needs), and the fact that Clarizen integrates with other systems. We already had a CRM for our sales divisions and an ERP system for our Finance, so we had to find a solution that will integrate with these two, and we deployed Clarizen at the heart of our work environment.

Last but not least - their service and support is one of kind!

What do you dislike?

It doesn't know to make coffee..... ;-)

What business problems are you solving with the product? What benefits have you realized?

We are using Clarizen for all project's task management, time reporting, budget tracking, deadlines and communication. The flexibility of the system, which allowed us to customize a database of translators according to our special requirements - is amazing! and the greatest benefit is the time saving and efficiency we gained by integrating Clarizen with our Finance ERP. Not only we get a real-time information now, but we also saved a lot of time by automating our processes (for example: issuing POs and invoices approval process is done using Clarizen and saved hundreds of hours per year!).

Clarizen review by Jeff S.
Jeff S.
Validated Reviewer
Verified Current User
Review Source

"Best In Class "

What do you like best?

Clairzen is a robust cloud based project management software for the collaboration age. The flexibility to adapt and mold your instance to suit the individual business needs is extraordinary. Clarizen has provided a more efficient way to manage our projects while reducing key detractors such as meeting times, project lengths, etc.

Of all the tools in the enterprise Clarizen affords any company the needed flexibility to have the software work for you not against you.

What do you dislike?

Clarizen can be cumbersome for end users; in the current v6 version through all the customization the instance has lost major screen real estate and or functionality. No longer is the tool as simple as it once was which is a major pain point for new users of the application.

Additionally; Clarizen can be complicated when it comes to customization needed; experience in html programming is necessary or reliance on Clarizen increases tremendously.

What business problems are you solving with the product? What benefits have you realized?

More efficient project execution - Through a collaborative enviornment project managers no longer have to wait for a meeting.

Resource capacity planning - Visibility into individual project manager load is not a real and tangible item

Executive Updates - Gone are the days of ppt. slides or ad-hoc reports - system generated dashboards and reporting are now providing actionable information

Clarizen review by User
User
Validated Reviewer
Verified Current User
Review Source

"Clean interface for project management but UI could be improved"

What do you like best?

Clarizen has a lot of great features for power users and its basic functionality is easy to understand and use.

What do you dislike?

The user interface can feel cluttered, and I find that buttons are often not where you would expect them to be. Sometimes it feels like the site takes ages to load.

What business problems are you solving with the product? What benefits have you realized?

Time tracking and reporting are quick and easy with Clarizen, and project plans with dependencies have allowed us to make on the fly adjustments easy.

Clarizen review by Gareth B.
Gareth B.
Validated Reviewer
Verified Current User
Review Source

"Clarizen: Quite simply - The future,,,,,,,"

What do you like best?

Pros:

+ Excellent Project & Work Item management.

+ Powerful Enterprise discussion module which link into everything Clarizen does, from Projects to issues.

+ A customisation engine to build custom workflows, fields, views and even your own HTML/Javascript front end panels (for your own Forms etc).

+ Reporting and Dashboards, again with custom reporting.

+ A best-of-class Customer Services and community and quick responses.

+ A public product Roadmap which you can contribute to, with regular releases with new functionality.

+ Rich API for developers to hook into.

+ Growing community of Clarizen users and an App Marketplace of customisations, built using Clarizens own custom engine.

+ Collaboration extends to users outside of Clarizen itself (Sharing reports & widgets).

What do you dislike?

Cons:

- Clarizen sells Agile support. Yes there is a Team board, burndown charts etc, but the implementation is not good.

- The amount of options available can be overwhelming until you have got to grips with the product.

- Security groups within Clarizen needs to be out of the box and not a custom workflow. At the moment, there isnt a simple way of creating confidential Projects.

Recommendations to others considering the product

You cannot beat this product, the products team who support it. Of course there are negatives (no one is perfect), but the goodness just oozes from it - so who cares.

What business problems are you solving with the product? What benefits have you realized?

* Allowing our geo-located teams to work together.

* Resource management and forecasting.

* Interactive reports instead of static powerpoint slides.

Clarizen review by Kaarin H.
Kaarin H.
Validated Reviewer
Verified Current User
Review Source

"Works for time card, not impressed with project management tools"

What do you like best?

The timesheet works well. You are able to add your time and comments to a task easily. The app allows you to do this too. Percent complete on tasks is also useful, that that can only be done through the website.

What do you dislike?

It doesn't give you the tools to really know what is going on in a project. I have timesheet only access, quick doesn't help. For instance, if 2 people are working on a task, and you assign both people to that task, things like percent complete, billable rates, etc don't work. You really have to duplicate the task and add one person to each duplicate. And if you mark a task 100% complete - there is no prompt to re-assign those hours! So if there are 8 unused hours from a task, and another task is 10 hours over - the admin has to notice that and re-distribute, there is not prompt.

Recommendations to others considering the product

I don't think I would

What business problems are you solving with the product? What benefits have you realized?

We are a consultancy, so hours REALLY matter. We have to watch really closely that everyone on the team is spending the time they need to and no more, and on what tasks. And if a task is going to go over, where that time can be taken from.

Clarizen review by Peter K.
Peter K.
Validated Reviewer
Verified Current User
Review Source

"Clarizen: The Tie That Binds"

What do you like best?

Clarizen has been the glue that binds together functional groups through a high level of trust that projects will be completed on time. Adjunctively the ability to manage a diverse pool of resources, both human and equipment, at the macro and micro levels allows us to achieve the flexibility and scaleability we need to be successful.

Though I may have some small quibbles with the product, these are overshadowed by its robustness and the quality and quantity of training resources available. Well done!

What do you dislike?

Clarion allows users to deploy customization in the form of pre-packaged solutions or user-defined customizations, the number of customizations allowed is limited in all but the most expensive packages. I think users would appreciate more customizations in the standard packages.

Recommendations to others considering the product

Attend their webinars. They are the fastest way to climb the learning curve.

What business problems are you solving with the product? What benefits have you realized?

Tie together resource requirements in a coherent, manageable view. This is one of the primary requirements for a Portfolio Project Management solution.

Clarizen review by Sean W.
Sean W.
Validated Reviewer
Verified Current User
Review Source

"The flexibility of Clarizen makes it the perfect tool for any organization"

What do you like best?

What makes Clarizen stand out is the ability to truly customize the system to your needs. I frequently tell people "Clarizen wraps around your organizations processes, you don't have to bend your processes to wrap around Clarizen". Clarizen has been the perfect for my organization because of this.

What do you dislike?

There really isn't much to dislike. From the flexibility to great documentation and support I believe most will find Clarizen easy to get setup for your needs.

Recommendations to others considering the product

Get the trial period with Clarizen. Work with a customer success manager and configure the system to you basic liking. Take the time to understand what Clarizen is capable of and the choice should be clear.

What business problems are you solving with the product? What benefits have you realized?

Business problem:

• A lack of project metrics, which led to “guesswork” on behalf of project managers and the PMO

• Weak or non-existent effort data, which made it impossible to accurately track time spent on projects

• An absence of work notes -- the PMO had no idea what was going on outside of weekly project meetings

Requirements:

• Robust API tool set to connect with existing technologies

• Versatile in order to fit in the “middle” of our environment

• Capture project metrics – particularly effort/time tracking

• Give PMO insights into project costs and actual resource utilization

• Store and organize work notes

• Enable ongoing, real-time project visibility

• Accessible by all necessary team members, not just PMO staff

• User friendly to avoid triggering change management issues

Results:

• Monthly, status and time updates risen from almost none to 2,500 updates/month and 3,400 hours labor/month

• Seamless integration with Clarizen, ServiceNow and homegrown time management tool synchronizes data daily between all 3 systems for real-time visibility

• Efficiently creating time cards and discussion threads, as well as updating project tasks and resource assignments

• Capturing and organizing in-context work notes attached to specific projects

• Managing task assignments vs. employees being caught off guard

• Effectively tracking effort, cost and resource utilization

• Accessing ongoing, real-time project visibility beyond the PMO

Clarizen review by Administrator in Electrical/Electronic Manufacturing
Administrator in Electrical/Electronic Manufacturing
Validated Reviewer
Verified Current User
Review Source

"Clarizen and Portfolio and Project Management"

What do you like best?

Clarizen provides almost every capability required for project and portfolio management. It is an extremely friendly configurable product. The ability to add custom fields, custom actions and workflow rules allow you to make the product fit for your organization. The help and support methodology that Clarizen provides suites almost every learner, but my favorite is the webinars (which is "free consulting").

Every month / quarter you can expect something new and useful to be rolled out by the product team. The Reports and Dashboard capability they provided last year was excellent.

What do you dislike?

Templates are a little difficult to manage. You create a project and then save it as a template. You cannot modify the template after saving it without creating a new project from the template or save the original project (which has a risk that the saved project may get updated and now not match the template.

The second dislike is that tasks are managed by work, duration or unit. In our business the templates define tasks by work and duration. There is no easy way to ensure these fields stay locked and when assigning resources to a task the work can get way overstated.

Recommendations to others considering the product

I use a commercial phrase I remember "Try it you'll like it!"

What business problems are you solving with the product? What benefits have you realized?

At this point we are establishing the foundation for the benefits we we realize in the near future. All of our projects are now being managed within 2 of our portfolios. Using dashboards we can easily see a top level to the business. We have designed them for all levels of the business (Portfolio Director, Project Manager, Functional Manager, Engineer). Our Labs are also managing all of the requests and have improved on the communication and delivery of the requests.

Clarizen review by User in Management Consulting
User in Management Consulting
Validated Reviewer
Review Source

"User Friendly "

What do you like best?

I like how it is easily configureable. It is easy to use and train others on. I like how you can share Read-only links of your work plan to others who do not access to the tool. There is an option to create your own custom field.!The service team is super helpful as well.

What do you dislike?

If you are not using the out of the box and require something new to be created, there is a learning curve and requires training or Professional Services.

What business problems are you solving with the product? What benefits have you realized?

Ability to have visibility to all projects within the company, easily managed work plans, easier resource management and ability to create executive dashboard

Clarizen review by User
User
Validated Reviewer
Verified Current User
Review Source

"Projects made easy"

What do you like best?

Clarizen is the right tool for our business needs. It allows us to map out projects using simple project plans or highly detailed ones which can be easily shared for collaboration. Status reporting has never been easier.

What do you dislike?

Only been using a couple of months so far nothing to report that I dislike.

What business problems are you solving with the product? What benefits have you realized?

Status reporting of projects to executive management has been resolved with easy to crate dashboards.

Clarizen review by Jennifer P.
Jennifer P.
Validated Reviewer
Verified Current User
Review Source

"Excellent Time Tracking and Client Accountability"

What do you like best?

Utilizing Clarizen, I can easily share project plans with my client. The ability to store all communication transmitted to the client via email is fantastic as well. It's nice to have one repository for all my information. Clarizen offers a robust select of canned reporting with the ability to customize if needed.

What do you dislike?

New to the application but, no dislikes at the moment.

What business problems are you solving with the product? What benefits have you realized?

With Clarizen, I have the ability to engage the client and hold them more accountable for their tasks. I also have the ability to closely monitor PM's and track any risks associated with projects.

Clarizen review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Clarizen User's Experience"

What do you like best?

Clarizen makes it quick and easy to keep track of time and projects.

What do you dislike?

Because of how granular it needs to be, sometimes it can be confusing to find the project to track time against. It can also be slow to respond, and some of the buttons seem to be hidden - you definitely have to do some searching to figure out how to complete a task.

Recommendations to others considering the product

You have to have clear definitions for time-tracking categories in order to make them useful to your users.

What business problems are you solving with the product? What benefits have you realized?

Time tracking and project tracking. The biggest realized benefit is having a source of truth for man hours on projects.

Clarizen review by John T.
John T.
Validated Reviewer
Verified Current User
Review Source

"No other option"

What do you like best?

The user friendliness of Clarizen can not be beat. Recently, our company moved to Clarizen for project tracking and the transition couldn't have been easier. Employees rave about the ease of the system.

What do you dislike?

If i had to choose, the disconnect between Projects and tasks on the same view.

It would be nice to have these without the need of workflows to integrate them.

Recommendations to others considering the product

Very easy system to use. Fully configurable and great support.

What business problems are you solving with the product? What benefits have you realized?

Clarizen gives our employees a method to track projects and complete tasks while implementing our clients.

It simplifies the implementation and keeps employees organized.

Clarizen review by Divya M.
Divya M.
Validated Reviewer
Verified Current User
Review Source

"wonderful Platform for Project, Budget and Operations management"

What do you like best?

The concept of customised reporting, workflow and integration with many other tools.

What do you dislike?

The definition of the fields are little confusing.

Recommendations to others considering the product

recommended

What business problems are you solving with the product? What benefits have you realized?

Billing , Project Management and resource workload.

Clarizen review by Executive Sponsor in Internet
Executive Sponsor in Internet
Validated Reviewer
Verified Current User
Review Source

"More flexible than MS Project & Integrates well with Salesforce"

What do you like best?

We can build our own business rules and processes. Reporting has improved substantially in the last year. We stood up Clarizen quickly and have been able to evolve it's capabilities as our team has grown. It also has significant SFDC integration.

What do you dislike?

We'd always like more reporting options and more custom workflow options because we're looking to push the tool further. To Clarizen's credit they've continued to enhance these areas over the last two years.

Recommendations to others considering the product

Focus on aligning your use cases to Clarizen's capabilities. Understand which integrations you'd want to launch with. Leverage Clarizen's services teams. Ask a lot of questions on how project and task level settings (like actual effort tracking, reportable items, etc) will impact your configuration.

What business problems are you solving with the product? What benefits have you realized?

Running our professional services business. We have strong end-to-end visibility from the time we close our sale to delivery to measuring results afterwards.

Clarizen review by Agency
Agency
Validated Reviewer
Verified Current User
Review Source

"Great project management tool with flexibility and many customization options"

What do you like best?

Flexible tool that can be customized even when the out of the box solutions do not meet our use case. Vendor always willing to drive solutions to meet our business needs

What do you dislike?

Lack of detailed scoping and timelines without signed SOW.

Recommendations to others considering the product

Learn how to self serve because Clarizen charges high rates for consultation time

What business problems are you solving with the product? What benefits have you realized?

Resource and capacity planning. Tracking project schedules and timelines

Clarizen review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Clarizen Review"

What do you like best?

Clarizen is a very nice PPM tool with extensive out of the box functionality and ability to customize as needed. The dynamic view and graphical illustrations of projects and requests.

What do you dislike?

Some of the reporting and data model relationships can improve to allow better out of the box reporting.

What business problems are you solving with the product? What benefits have you realized?

Enable our PM's and stakeholders to have transparency into project and portfolio health.

Clarizen review by Administrator in Hospital & Health Care
Administrator in Hospital & Health Care
Validated Reviewer
Review Source

"Clarizen Review"

What do you like best?

The customization functions are great being able to build and design as needed within the program.

What do you dislike?

The support around the configuration and the help guides aren't as helpful. Often have to struggle for a bit before stumbling on the answer or requesting assistance from Clarizen rep.

Recommendations to others considering the product

customization really opens up the product to ease transition and eventually except a standard operating function. great for companies ready to make the leap to a more standardized structure organization wide.

What business problems are you solving with the product? What benefits have you realized?

Transitioning peoples work from excel to Clarizen and attracting them to the software with its customization functions.

Clarizen review by Administrator
Administrator
Validated Reviewer
Review Source

"Clarizen is Great!"

What do you like best?

When we first were looking for a Project Management software solution we were not really thinking about collaboration and instead were focusing more on workflow. The collaboration that Clarizen offers has been a huge benefit for our business, along with the workflow tools. We now use Clarizen in other areas, not just Project Management. It's a great tool and very user friendly.

What do you dislike?

The one major dislike is that there is not an "undo" option in Clarizen.

What business problems are you solving with the product? What benefits have you realized?

We use Clarizen for Project Management, but we also now use it for our Change Management process.

Clarizen review by Io H.
Io H.
Validated Reviewer
Verified Current User
Review Source

"An effective PM software"

What do you like best?

Ability to get very detailed and provide a lot of visibility into the different project steps

What do you dislike?

The downside to 'very detailed' is the complexity that comes along with it

Recommendations to others considering the product

Use templates!

What business problems are you solving with the product? What benefits have you realized?

Solving the problem of running multiple projects concurrently with a finite number of resources. Being able to track resource availability is a great help

Clarizen review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Contract Negotiations"

What do you like best?

The platform seems to be sleek and is able to do the job we are asking.

What do you dislike?

Contract negotiations have been terrible. We did not receive a proper quote and it is not something you would expect to receive from a professional services organization.

Recommendations to others considering the product

Ensure you get proper understanding of contracts.

What business problems are you solving with the product? What benefits have you realized?

Vendor management and reporting.

Clarizen review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great tool for project management"

What do you like best?

The ability to communicate with team members via notifications and posts.

What do you dislike?

Some reporting limitations in our custom reports - we aren't able to report on all metrics due to the complexity of one of our custom actions.

What business problems are you solving with the product? What benefits have you realized?

Solving business problems with less time spent in meetings due to the communication abilities realized by Clarizen.

Clarizen review by Chris C.
Chris C.
Validated Reviewer
Review Source

"Easiest project management tool"

What do you like best?

Ease of use and common sense project and request management tool.

What do you dislike?

Need more marketplace apps to connect with other tools.

What business problems are you solving with the product? What benefits have you realized?

We have saved time per week. Processes were greatly improved, reducing the amount of time to process request, projects and tasks.

Easy reporting and auditing has reduced our compliance reporting time.

Clarizen review by April M.
April M.
Validated Reviewer
Verified Current User
Review Source

"Unfriendly, overly busy interface, may be good for reports but not for user-friendliness"

What do you like best?

We use this at work for time sheets and it's easy to see weekly hours.

What do you dislike?

Not user friendly for the employee at least, should be able to easily see my own PTO usage etc, but not so.

Recommendations to others considering the product

See if there is a more user-friendly option otherwise be sure your administrator sets it up as simply as possible (we had too many job codes to start with and have slimmed them down).

What business problems are you solving with the product? What benefits have you realized?

Reporting and accounting for client-billable hours.

Clarizen review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great design but not user friendly"

What do you like best?

The overall design of the application is nice - from a visual standpoint.

What do you dislike?

You cannot upload information from Excel, the tasks within a project plan do not sort properly. Do many buttons, and hidden buttons to navigate.

What business problems are you solving with the product? What benefits have you realized?

Managing projects and tracking costs. Using for project reporting eventually.

Clarizen review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer
Review Source

"Great Project Management Software with Automated Notifications and Workflow Options"

What do you like best?

The collaboration features are very good. As a manager or team leader, it makes it very simple to receive project notifications in your email without having to log into the system. Also, Clarizen makes it very easy to house all project documentation in one location, preventing the need to spread it between systems. Lastly, Clarizen has improved our billing and time tracking since we can record our timesheets directly to the project tasks.

What do you dislike?

Clarizen has recently begun investing in reporting and dashboarding, but there are still a few downfalls. The current ones are quite good, but can be limiting when looking across modules/tables (i.e. projects, timesheet, tasks, etc.) Also, the formatting on the Excel exports could be improved for "data dumps". They currently require some manual manipulation before analysis.

Also, their Customer feature could use some improvements. When you are tracking project information, you commonly want to do analysis on your customers from a sales and marketing perspective. Improved CRM type features would be welcomed.

Recommendations to others considering the product

You maximize the benefits by trying to employ as much of the functionality as you can. Also, before you build a custom field or process, review the stock ones to avoid duplication. We did most of the implementation ourselves, and made this mistake which caused some clean up after the fact.

What business problems are you solving with the product? What benefits have you realized?

Problems solved:

Eliminated and improved upon disparate systems for project status, timekeeping, and documentation.

Benefits:

1. Real Time Project Status

2. More Accurate Billing

3. Better Management Reporting

Clarizen review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Clarizen review"

What do you like best?

Workitem structure, projects milestones and tasks all serve a different function and serve it well.

What do you dislike?

Workflow rules not always behaving the way we think before they are deployed. Intacct integration did not go well.

What business problems are you solving with the product? What benefits have you realized?

Can easily communicate with people across other teams, causing less silos.

Clarizen review by Administrator in Textiles
Administrator in Textiles
Validated Reviewer
Verified Current User
Review Source

"Clarizen is great"

What do you like best?

The friendly user interface that allows you to easily access configurations of the application.

What do you dislike?

I do not like that we cannot remove timesheet entries unless manipulating filters.

Recommendations to others considering the product

Test it out and implement if you like it.

What business problems are you solving with the product? What benefits have you realized?

Allow a place to create work items for projects.

Clarizen review by Molly W.
Molly W.
Validated Reviewer
Verified Current User
Review Source

"Clarizen Review"

What do you like best?

I liked how it "plays well" with other programs, like salesforce. It is very easy to create reports and have them download into excel. The previous program didn't do that. And we weren't really able to create out own reports. Clarizen just made more sense when building out a schedule.

What do you dislike?

I feel that the aesthetics could use a little oomph. And maybe have the program available for short term projects. It is used at an agency that does email marketing, so projects have VERY quick turnaround.

Recommendations to others considering the product

I recommend Clarizen to others for the simple reason that the support was fantastic, I wasn't made to feel stupid when I didn't understand something, and the product itself works and works well. It plays well with other programs that many companies use.

What business problems are you solving with the product? What benefits have you realized?

We were trying to minimize the steps and shave time off of projects. With the help of Clarizen, we were able to do that and save the company money.

Clarizen review by Administrator
Administrator
Validated Reviewer
Review Source

"Real time workload views & valuable time tracking data"

What do you like best?

The ability to create completely custom templates and adjust as needed along the way. Also, time tracking for all of our work and tasks has given us data we have never had before.

What do you dislike?

We have a huge need for project level details to be visible at the task level to give users more high level details when working through their daily to do lists.

What business problems are you solving with the product? What benefits have you realized?

Real time visibility into estimated work and incoming work and client profitability based on time tracking.

Clarizen review by User
User
Validated Reviewer
Review Source

"Cost Control"

What do you like best?

The ease of communicating with team and ability to store documents so all project history and data is contained in one tool.

What do you dislike?

Financial time phased reporting is difficult and requires custom fields.

Recommendations to others considering the product

Support team is amazing and has always been able to help.

What business problems are you solving with the product? What benefits have you realized?

Our PMO team is spread throughout the US. Consistent application of scheduling, cost and document control processes is important. Dashboards, power point presentations and reports have been set up to distribute project data to all stakeholders.

Clarizen review by Ava S.
Ava S.
Validated Reviewer
Verified Current User
Review Source

"Clarizen is nice tool"

What do you like best?

I like that Clarizen is easy to use...once you get the hang out it. Some views and functions are not intuitive, but after a walk through of the tool it becomes easier to use. I love how you can customize Clarizen to do pretty much anything.

What do you dislike?

I wish you could isolate time tracking at certain points in time, not just sort by dates. I would love to be able and see a summation of all time logged last month, without having to factor in time logged yesterday.

Recommendations to others considering the product

Remember that you can customize almost anything! Ask your consultant if you need help.

What business problems are you solving with the product? What benefits have you realized?

We are keeping track of projects and the progress of consultants. The tool is drastically easier to use compared to JIRA, which we were using before. Overall, I think Clarizen is an awesome tool and has really helped to optimize our business.

Clarizen review by Agency in Marketing and Advertising
Agency in Marketing and Advertising
Validated Reviewer
Verified Current User
Review Source

"Clarzen at BFM"

What do you like best?

I like the easy access to timesheet and the customizable areas to specifics fields that gives me an easy birds eye view where the project is and whrer is heading.

What do you dislike?

Some functionalities are frustrating - for example it is hard to find how many hours each asset spend on the project if you're not managing it.

Recommendations to others considering the product

It's easy to see things and there is a ton of tools to customize to your needs

What business problems are you solving with the product? What benefits have you realized?

We keep on track all the hours we spend on projects and the amount of remaining hours and due dates very easily. Also it is very convenient on the go.

Clarizen review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Good"

What do you like best?

Multiple users can updated at once

Multiple modules such as project and issues and bug

What do you dislike?

The updates are slow sometimes

And the project plan does not updated with right update after making the change

What business problems are you solving with the product? What benefits have you realized?

Setting up a scaled Agile framework

Clarizen review by Administrator
Administrator
Validated Reviewer
Review Source

"Clarizen review"

What do you like best?

Clarizen is a very easy and useful tool to manage projects, create expense sheets along with timesheet management.

What do you dislike?

There are times i am completing an expense sheet and if I accidentally scroll away from it, it will disappear and then I would have to re-enter all the info all over again.

What business problems are you solving with the product? What benefits have you realized?

We are able to sync Clarizen data to our Smartsheets and Salesforce and it cuts a lot of time down, when searching or updating our projects.

Clarizen review by Caitlin G.
Caitlin G.
Validated Reviewer
Verified Current User
Review Source

"Useful, but Complicated"

What do you like best?

Clarizen helps us get the job done, manage workload, and keep track of tasks and time in an effective manner.

What do you dislike?

Clarizen always seems to have bugs and has caused a number of confusing and frustrating situations for employees who rely on it to keep track of their schedule resulting in incomplete work or time waste.

Recommendations to others considering the product

The latest releases of Clarizen are far superior to what it was when I first began using the platform. It is much simpler, easier to use and understand, and employees have fewer problems and bugs.

What business problems are you solving with the product? What benefits have you realized?

We needed a platform to effectively manage billable time, organize tasks, assign work, split tasks, and help with the sales process to understand where we stood with billable/unbillable time. Clarizen has helped us understand better when to hire new employees, what upcoming months look like and more.

Clarizen review by Matthew T.
Matthew T.
Validated Reviewer
Verified Current User
Review Source

"I am a project manager at a data company. Clarizen is vital for our team and company. "

What do you like best?

I like that it is web based and multiple resources can access it and use it to conduct their day to day business. The new Social features in Clarizen are a great way to keep your entire team up to date with status of projects without even leaving Clarizen.

What do you dislike?

Being that it is web based, it is a bit buggy sometimes. When changing items in a project schedule you sometimes have to refresh the page in order for changes to show.

Recommendations to others considering the product

If you are a users of Microsoft Project you can pick up Clarizen pretty quick. Some of the ease of project is lacking in Clarizen, but some project headaches go away with Clarizen.

What business problems are you solving with the product? What benefits have you realized?

We rely heavily on clarizen to inform our clients when their solutions will be ready.

Clarizen review by Claire S.
Claire S.
Validated Reviewer
Review Source

"Be ready to invest a lot of time"

What do you like best?

Clarizen promises a lot of collaboration tools and visibility across our organization. Our team was excited by the bells and whistles.

What do you dislike?

Ultimately we found the sales reps didn't understand our business needs and we wasted a 1 year license and a lot of time trying to "make the shoe fit". If you go forward with Clarizen be ready to spend a lot of time customizing. In theory, "Clarizen can do anything". But we found the workarounds that would be required to get it to fit our workflows were not usable for our business and the documentation provided wasn't up to date. On top of this our customer "success" representative changed at least 3 times.

What business problems are you solving with the product? What benefits have you realized?

Our goals for adopting a new system was to increase reporting and pipeline management across our organization. However, in the end we were unable to move forward with an adoption.

Clarizen review by User in Computer Software
User in Computer Software
Validated Reviewer
Verified Current User
Review Source

"powerful and robust project management software"

What do you like best?

customizable features and powerful for large scale project management needs. really good for managing multiple projects and resources.

What do you dislike?

built for the enterprise and hard to use for small, day-to-day projects, takes a while to on-board as it is not the most easy to use tool.

Recommendations to others considering the product

Obtain support for proper on-boarding to set your users up for success

What business problems are you solving with the product? What benefits have you realized?

managing multiple projects for work across internal and vendor teams.

Clarizen review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great project management and tool"

What do you like best?

Tool functionalities and flexibility and the discussion function integrated in a Project management tool

What do you dislike?

not being able to manage Licenses inside the User environment

What business problems are you solving with the product? What benefits have you realized?

Marketing campaigns planning. Better organization and planning accross all teams and better communication

Clarizen review by Edward Y.
Edward Y.
Validated Reviewer
Review Source

"Clarizen Review"

What do you like best?

Clarizen is very flexible and customizable to where the organization can design it how they would like.

What do you dislike?

It is sometimes too open and some features must be locked down.

What business problems are you solving with the product? What benefits have you realized?

Reporting and time tracking is great on clarizen

Clarizen review by Colin K.
Colin K.
Validated Reviewer
Review Source

"Clarizen"

What do you like best?

I like the workflows, reporting/dashboards, ease of configuration

What do you dislike?

it is not focused to eng/construction projects like primavera is. I also think it is buggy at times and works slow.

What business problems are you solving with the product? What benefits have you realized?

efficiencies through the workflows, transparency/visibility of project performance

Clarizen review by Administrator in Internet
Administrator in Internet
Validated Reviewer
Verified Current User
Review Source

"Solid Project Management Tool!!"

What do you like best?

Overall, the tool is easy to use and can be configured to fit the project structure of your organization. Templates allow you to create projects easily, and adding Tasks and Milestones make it easy to adapt them to your needs.

What do you dislike?

inputting Time Entries are easy. However, reporting out is cumbersome and complex. It should be easier to do a simple time export and analyze what your team is tracking. Ideally, this should be data that can be seen within the tool. Instead, you have to export to excel, and then do some clean-up and formatting just to do basic calculations and analysis. Because it was not easily done, we did this process less-frequently than we would have liked.

Recommendations to others considering the product

Clarizen has awesome resources: Forum, Content Library, Webex Sessions, and their in-house consultants. Between these, you should be able to get any answers that you need without spending a lot of time/money on 3rd Party consultants (assuming you have the in-house resources to devote to this).

What business problems are you solving with the product? What benefits have you realized?

We were trying to document and standardize our implementation process. Project Managers were using spreadsheets and other tools to track their projects. Those options do not scale, and make it difficult to report and collaborate on. Clarizen allowed us to organize our teams and resources, document our processes, and track our team's progress.

Clarizen review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Review Source

"Very complex program "

What do you like best?

Clarizen has the capability to allow a large number of users to manage a large number of projects.

What do you dislike?

It's too complicated and doesn't allow for much customization.

Recommendations to others considering the product

Consider if you need a software that can be customized to your needs. Also, consider if you have the time and resources to have someone to manage the program and work with clients who will use it.

What business problems are you solving with the product? What benefits have you realized?

Ability to have all of our marketing projects in one location and to communicate with clients.

Clarizen review by Bonnie D.
Bonnie D.
Validated Reviewer
Verified Current User
Review Source

"Clarizen is a great tool for keeping track of time spent on each project or task."

What do you like best?

I like the ability to create tasks vs. projects and keeping track of time spent on each as well as what percentage of the project is complete. It also allows you to add resources to a project if multiple people will be contributing.

What do you dislike?

there is not an sound notification if someone sends a message through the clarizen chat. You need to have the screen open at all times, or check frequently otherwise you do not see chat messaages immediately

Recommendations to others considering the product

it is a great project management tool to use. It is able to handle more and allows for more detail than what basecamp offers

What business problems are you solving with the product? What benefits have you realized?

It allows multiple users to access the information, but also allows you to create specific groups so to keep the different aspects of work seperate. i.e. the warehouse team does not need to access the same information that the professional services team needs to access.

Clarizen review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Great PPM tool"

What do you like best?

How user-friendly it is, the dashboards are really good

What do you dislike?

Not enough custom objects, Clarizen success site could be better organized

What business problems are you solving with the product? What benefits have you realized?

this is the first time we are using a PPM tool.

Clarizen review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"It helps us work collaboratively in a global company"

What do you like best?

User customization options makes it easy to use

What do you dislike?

The trainings provided by clarizen is not scheduled for AP region

What business problems are you solving with the product? What benefits have you realized?

It helps in project management and time tracking in one place

Clarizen review by Administrator in Financial Services
Administrator in Financial Services
Validated Reviewer
Verified Current User
Review Source

"Covers the basis"

What do you like best?

Social interaction, full suite of functionality, and configurability.

What do you dislike?

Limited to configurations available. UI customizations are limited.

What business problems are you solving with the product? What benefits have you realized?

One source of truth and a tool that could replace multiple solutions.

Clarizen review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source

"Clarizen Revamp"

What do you like best?

The implementation consultant knowledge of the product

What do you dislike?

Sometimes it seem the consultant is distracted by other projects they may have

What business problems are you solving with the product? What benefits have you realized?

Reporting, dashboards, resource load and planning

Clarizen review by Administrator
Administrator
Validated Reviewer
Review Source

"Clarizen is the Greatest project management system "

What do you like best?

The slide publisher is an excellent tool that reduces the time investment to get powerful executive reports. This tool give me chance to analyse the reports instead of develop it

What do you dislike?

The project overall overview in the project view is dificult to understand for some users, the visualization could be more friendly user to get more user

Recommendations to others considering the product

The report visualization

What business problems are you solving with the product? What benefits have you realized?

Time management, executive reports

Clarizen review by User in Management Consulting
User in Management Consulting
Validated Reviewer
Review Source

"Highly customizeable project management system"

What do you like best?

There is a lot of opportunity for customization. Easy to navigate multiple activities from a single toolbar. Ability to tag people and track social activity.

What do you dislike?

The tool is pretty complex to manage if you do decide to customize it (might require significant support). Reports are difficult to create and design is not great.

What business problems are you solving with the product? What benefits have you realized?

Project planning, project management, time sheet management, reporting, communication.