Clarizen

Clarizen

(78)
3.9 out of 5 stars

Clarizen is a leader in collaborative work management, bringing together cross-company project management, configurable workflow automation and real-time collaboration in an enterprise-grade platform.

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Showing 78 Clarizen reviews
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Clarizen review by User in Transportation/Trucking/Railroad
User in Transportation/Trucking/Railroad
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"Marketing Collaboration Experience"

What do you like best?

Clarizen provides a structured work flow for marketing projects that enables multiple users to collaborate on the deliverables and track progress. Overall, it achieves this goal well.

What do you dislike?

Perhaps not a dislike: Clarizen is focused on its marketing coordination features. Could it offer more supporting functionality for related needs of marketers? Perhaps, but that's not the intended goal of Clarizen, I would surmise. And that's fine. Focus on what you're good at.

Recommendations to others considering the product

Clarizen works well at least in a marketing-centric context with a marketing department interfacing with internal stakeholders to move forward marketing projects and deliverables. Understand that this is Clarizen's goal and mission - don't expect it to be something that it's not (it offers a social aspect, but let's face it, it's hard to achieve a decent % adoption company-wide without extensive promotion and buy in advocacy).

What business problems are you solving with the product? What benefits have you realized?

Clarizen is used by my company's marketing department to coordinate marketing support requests from hundreds of employees. My experience with the system has been fairly straightforward and positive overall. And from what I know, our marketing department has no plans to drop Clarizen for another tool since it accomplishes its goal at least adequately.

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Clarizen review by User in Consumer Goods
User in Consumer Goods
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Verified Current User
Review Source

"Great for Project Management, not so great for other things"

What do you like best?

- Continuous upgrades to the product, adding useful features

- Really well designed reporting tool. Very useful and feature rich.

- Configurable to support more than just your project / program requirements (we are using it for helpdesk ticketing)

- Good time reporting / utilization capabilities.

- Good Resource Management capabilities

What do you dislike?

- Licensing (in general), is not budget friendly, compared with competitors

- While configurable to support more than just your project/ program management requirements, in hindsight, I would have stuck with just implementing project management and time management only.

Recommendations to others considering the product

Carefully consider your user licensing needs, that has been one of the biggest challenges with end-user (not department) adoption.

Look at your requirements carefully. They will promise a lot, but their core strength is project management.

What business problems are you solving with the product? What benefits have you realized?

It has been incredibly helpful for understanding time management/ resource management.

It is one of the primary reasons we've been able to greatly expand and been successful in our project management processes.

What Project Management solution do you use?

Thanks for letting us know!
Clarizen review by <span>Brandon B.</span>
Brandon B.
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Verified Current User
Review Source

"Not great"

What do you like best?

Comprehensive project management tool with approvals and workflows.

What do you dislike?

I'm not a project manager by trade and I'm managing often 4-5 people on a 3 month project. As such, Clarizen is really tricky to use since it's not super responsive to changes as it's calculating dependencies, etc. Since I don't have many of those, it's frustrating to use the application.

What business problems are you solving with the product? What benefits have you realized?

Have a unified project management software across multiple divisions that is cloud based and can roll up easily the portfolio of projects we have.

Clarizen review by <span>Jason B.</span>
Jason B.
Validated Reviewer
Verified Current User
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"Highly Configurable SaaS Tool with Great Overall Value"

What do you like best?

The Clarizen tool is likely the most configurable SaaS tool available in the PPM world - especially when it comes to the user interface. Meeting a company's need for custom fields & workflows to support unique processes is a major selling point of the tool.

Training and support for the tool is nearly unprecedented - there is high involvement from Clarizen staff to ensure both Administrators & End-Users have the assistance they need to utilize the breadth and depth of the offering in both a highly usable & highly available manner.

I believe one of Clarizen's strongest points of appeal is that it seems to be able to uniquely meet the needs of the SMB all the way up to true enterprise requirements for PMO's.

What do you dislike?

While V6 has brought with it a phenomenal amount of customization of the entire UI, I think there is a need for Clarizen to strike a better balance between providing more pre-configured interface & workflow options for those organizations that don't need that level customization, as it can be overwhelming.

Though it's understandable from the need to "support" the infrastructure (and from a revenue perspective, I'm sure), I think the current licensing limitations on workflow rules, but more importantly custom field creation, as well as the process by which those limitations are "calculated" is a little convoluted.

While mobile app is is fantastics, it's only available for Apple products and not for Android users, so for us, doesn't really provide any value (the supported Android app is the old mobile app and isn't very useful).

Recommendations to others considering the product

Clarizen has a ton of customization, but there a number of things that you'd expect to be able to do out-of-the-box that have to be setup via the customization/configuration settings. That being said, don't even bother with the Professional-level licensing, as you only a get a few customizations.

What business problems are you solving with the product? What benefits have you realized?

The Clarizen tool has greatly increased not only the visibility of projects across our internal organization, but has been able to allow us to provide better, more consistent project visibility to our customers as well.

Having a single place that is accessible on-demand for managing projects across our team has been a huge gain in efficiency.

Clarizen review by <span>Nathan D.</span>
Nathan D.
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Verified Current User
Review Source

"Configurable, Customizable and Collaborative"

What do you like best?

Clarizen is the best project portfolio management system that I've used and we've tried several other products in the past. I really enjoy the familiarity of the interface (anyone who uses social media feels right at home) but also the hidden depth with workflows and the InterAct engine.

If you can dream it up, Clarizen can likely do it with a few custom fields, custom workflows or a free app from the marketplace. The amount of customization that you can do to tailor the environment to work for you is amazing.

Nearly any view or screen you have setup in Clarizen can be shared with other users - even those without a Clarizen license. This capability is a real game changer for our ability to bring all of our users into the conversation, not just those with licenses.

What do you dislike?

Clarizen is not the cheapest solution out there - but it is worth what it costs

Recommendations to others considering the product

Try out the product and attend some demonstration sessions - the product really sells itself and it is easy to see how you can utilize it.

What business problems are you solving with the product? What benefits have you realized?

We are utilizing Clarizen for project portfolio management and for IT request intake and prioritization for all of our systems. We have realized a great improvement in efficiency, ease of tracking requests, and the ability to track resource utilization across all projects. The collaborative sharing capabilities are a huge plus for our business as well.

Clarizen review by <span>Rajeev K.</span>
Rajeev K.
Validated Reviewer
Verified Current User
Review Source

"Project & Program Management "

What do you like best?

The cloud build software is very robust, easy to manage the projects and overall engagement/program in this tool. software solutions lot of new features like milestone tracking, budgeting and provide proactive notifications to manage errors.

What do you dislike?

Creating fresh project is little confusing for beginners.

Recommendations to others considering the product

If you looking for ease to configure and implement the solution. This is the tool for it.

What business problems are you solving with the product? What benefits have you realized?

Using this as a software solution for managing day-to-day projects.

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