What do you like best?
Clear Company allows users to keep applicant tracking and communications in one place. The applicants apply through a connected system, I can view all the applicants in a list, sort them by a score, see submitted documents, and take several actions to parse the system. This is great if you are capable of running a high touch recruiting and hiring program. Moreover, we have communications embedded where we use stock, checked-by-legal language we use to communicate with applicants. This makes it very easy to email specific applicants without mixups or mistakes.
What do you dislike?
Clear feels complex or over-engineered. The architecture is semi-intuitive, but the layout is stodgy and feels like something from 2010. I think there has to be a simpler, mobile first/only way to design this so that it fits the processes of developing, implementing, and completing a candidate development and hiring pipeline.
Some functions I'm not exactly sure why they're there or how to use to max effect (such as the letter grading). Often the document preview doesn't render properly. Last, it's difficult to obscure secure information from different teammates given their seniority (or lack there of), e.g. salary range for a specific role.
Recommendations to others considering the product
ClearCompany is probably a good solution if you need a hiring pipeline management platform. It's complex, but gets the job done when it comes to getting people into the pipeline, communicating with them, and initiating & following up on hiring process steps. If you are looking to augment your basic hiring process that might be happening via email and phone calls only, this is a solid platform. If you want to improve hiring practices around Diversity, Equity, and Inclusion, or to support building out a greater candidate pool well and regularly, it doesn't seem like this is the right fit, though I'm not sure there are sufficient controls within any/many systems to do so.
What business problems are you solving with the product? What benefits have you realized?
We use ClearCompany to post and manage job postings, and to send pre-written messages with candidates so that our language is standard and simplified -- less mistakes and mishaps with emailing candidates in the pipeline. We also use it to collect resumes generally so that we have a bank from which to choose for future opportunities. Benefits realized: We are able to post jobs quickly, communicate more efficiently and easily with candidates, and share candidate information internally to expedite hiring processes and even recommend different applicants for different roles within our org.