When we were first asked to connect to one of our customers with a secure protocol, we were overwhelmed with all of the terminology and had no clue on how to begin our project. One of my former colleagues suggested I take a look at Cleo to run on our IBM i.
After purchasing and installing Cleo, we were amazed how quickly we were up and trading transactions with our customer. Cleo has many predefined configurations available for download, and had one specifically for our customer. The configuration literally plugged into their software within seconds. After putting in our credentials, the file transfer worked the first time.
Since then we've added another customer, and also added our EDI VAN. Now all of our EDI goes to the VAN safely encrypted across the internet.
We have been using Cleo for about four years now and the software has never malfunctioned or crashed.
We've had to use their support two times, and they were very cheerful and helpful. And both times we found out the problem wasn't even with their software, but a connection issue between us and the customers.
The most amazing thing is that with all of these great benefits, the cost of the software license and the annual maintenance is extremely reasonable.
I highly recommend taking a look at Cleo if you need to trade data securely.
Whenever I have a new trading partner, I have to put together a PO and contact Cleo to purchase another license. I realize they are providing value and need to get paid.
I think it would be slick if we can have a pre-approved limit and utilize and pay for as little or as many as we need. That way we would pay for what we use but not have to go through the motions of ordering and paying for each new one when we need them.