Clerk.io

4.9
(5 reviews)

Clerk.io's Artificial Intelligence deciphers individual needs to always present the right products so you attract, convert and retain more customers.

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Showing 5 Clerk.io reviews
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Clerk.io review by Marius M.
Marius M.
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Verified Current User
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"Get ready for a boost in Conversion!"

What do you like best?

Without doubt the boost their search, recommandations & email services have given to our e-commerce shops. They constantly improve their services and if you need any help their live chat support really go further than expected to help you.

We have used Clerk the last 3 years, and we have expanded to using all the new products they have launched during that period.

What do you dislike?

Some of our users are not that skilled in html/css, so an inhouse HTML editor is something they would really like. We would of course always like to pay less than we do as well, but all great services come at a cost :)

What business problems are you solving with the product? What benefits have you realized?

It have really improved the conversion on our search results, and their recommendation have saved a ton of manual work earlier done, and also increased the average basket size on all our webshops.

Their recommendations also help all our content stay more up to date, and their dynamic email recommendations have really improved the click through rate on our newsletters.

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Clerk.io review by Kasper Broue M.
Kasper Broue M.
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Verified Current User
Review Source

"Great partner in Search, Recommendations and Automation"

What do you like best?

Clerk are specialists in their field, whether it be in Search, Recommendations or Automations. You always feel at assured that you are working with competent people and state of the art software. The best thing is that all of the fields we use Clerk for (Search, Recommendations, Automation) work very well together because of a shared database. For instance, we can use a lot of the data we get from recommendations to serve our customers with relevant content in e-mail marketing.

What do you dislike?

We have been working with Clerk for a little over a year and so far we have no regrets. They rock!

Recommendations to others considering the product

Need help with site search, recommendations or automation, or better yet - all of the above? You won't be disappointed with Clerk.io.

What business problems are you solving with the product? What benefits have you realized?

Clerk has been instrumental in creating a nice looking and well performing site search and in creating relevant recommendations for our customers. Recently we have started using Clerk for Automation. On all three counts Clerk has helped us help our customers better and as a consequence increase our basket size, customer satisfaction and loyalty. A year in and we feel like we are just getting started and are convinced that we can scale with Clerk and take our business much further with the help of the great people and their software.

What E-Merchandising solution do you use?

Thanks for letting us know!
Clerk.io review by Oliver R.
Oliver R.
Validated Reviewer
Verified Current User
Review Source

"Gave us a boost in revenue. Highly recommended."

What do you like best?

We found the implementation easy and painless. The team supported us all the way with great communcation and high skill. The engine is speedy and reliable. Results are surprisingly good. Would recommend any time.

What do you dislike?

Some customization features (mainly rule-based search result control) are lacking - but this is part of their philosophy. We learned to accept that for there are good reasons to favor automation over manual control.

What business problems are you solving with the product? What benefits have you realized?

By implementing clerk.io recommendation and search we experienced a boost in sales and customer satisfaction. The speed of the engine is best in class as is usability. Also worth mentioning is the quick-responding and competent support team. We are happy to be working with clerk.io.

Clerk.io review by Laura J.
Laura J.
Validated Reviewer
Review Source

"Professional and competent advice and guidance"

What do you like best?

Clerk.io is extremely good at looking into your business and assessing where and how they can quickly help optimize your online platform.

It's just a plus that they are always friendly.

They have really helped to boost our revenue and ensure an even better customer trip.

Clerk.io supports us at Naturebaby.dk in a easy and agile way to produce our newsletters and presents the organic products in the most inspiring way.

What do you dislike?

Experience it sometimes may take time when we get new items online before Clerk.io can recognize the item.

What business problems are you solving with the product? What benefits have you realized?

Clerk.io supports us at Naturebaby.dk in a easy and agile way to produce our newsletters and presents the organic products in the most inspiring way. Clerk.io helps our customers 34% of their shopping at our site.

Clerk.io review by Internal Consultant
Internal Consultant
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Verified Current User
Review Source

"Clerk.io takes personal shopping to the next level"

What do you like best?

Easy and well designed control panel. Overall potential. Possibilities. Guides and videos available. After market support is excellent and fast.

What do you dislike?

Can feel a bit overwhelming at first. Perhaps a closer integration with some services would be nice.

Recommendations to others considering the product

Clerk.io provides great support throughout the whole process from start to end, and even aftermarket. Clerk.io has generated more income than we expected.

What business problems are you solving with the product? What benefits have you realized?

Personal shopping service. Hightlight certain segments. Personal follow up emails.

Kate from G2 Crowd

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