What do you like best?
I think CleverReach is a great tool to organise your newsletter-marketing via email. It easy to use and you can use it for a good price. You can create a email-blacklist for all user, who will not receive a newsletter in the future. You can create different templates in different styles. And it is really great, that you will get a report for each Newsletter-Campaign you have sent in the past. You can report every article in your Newsletter and see the clicks for earch topic. And you can track your campaigns in Google Analytics. You only have to use the Parameters utm_source or utm_medium.
What do you dislike?
Some more option for creating different email-templates could be great.
Recommendations to others considering the product
It is a great tool for every business-size. A lot of interesting optons for a good price.
What business problems are you solving with the product? What benefits have you realized?
I used CleverReach in the past for some different newsletter-campaigns. I sent a lot of different newsletters to different users (be sure that you have the double opt in from the users). For each Newsletter you will get a special reporting with interesting KPIs like Open-Rate, Click-Rate, Bounce-Rate and so on. And if you want to track the Newsletter-Campaign in Google Analytics, you only have to use the special Google Analytics Parameter like utm_source or utm_medium to get your Newsletter-Data into Google Analytics.