ClickSoftware

3.7
(37)

ClickSoftware is a provider of field service and workforce management software and solutions for every size of field service business in any industry.

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ClickSoftware Features

Before the Job

Calendar

Uses the calendar tool to determine field workers who are free for the job.

83%
(Based on 16 reviews)

Dispatch

Notifies field service workers of their upcoming assignments.

78%
(Based on 17 reviews)

Privacy

Allows users to see tasks according to permissions and roles.

83%
(Based on 16 reviews)

Booking

Allows clients to book jobs through the desktop page or within the app.

79%
(Based on 15 reviews)

On the Job

Location

Tracks employee location to ensure timeliness.

82%
(Based on 18 reviews)

Employee Communication

Enables communication within the app from manager to field service employee.

81%
(Based on 17 reviews)

Behavior Monitoring

Monitors behavior in the field.

82%
(Based on 18 reviews)

Client Notifications

Notifies clients, should any delays or mishaps occur.

85%
(Based on 18 reviews)

After the Job

Reports

Creates reports that reflect field performance either as a team or individually, to review productivity.

84%
(Based on 17 reviews)

Analytics

Visualizes field activity via photos, graphs, and other data that can be displayed on a dashboard.

81%
(Based on 17 reviews)

Invoicing

Sends invoices through the software and allows clients to pay on the spot.

n/a

CRM Integrations

Integrates with CRM software to monitor all aspects of the customer relationship.

n/a