ClickTale for Apps

4.8
(2)

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ClickTale for Apps review by Dave D.
Dave D.
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"If You Like the Web Version, You'll Like This"

What do you like best?

Easiest implementation of all app analytics we've tried. A close second to Appsee. And of course, their years of experience with heatmaps shines through here too.

Their single line import into our tracking container was as simple as installing it on a website. Their remote script was fast and didn't add more than half a second in any tests that we did, but we loaded asynchronously so it was minor.

Client took the heatmaps and limited crash analytics and actually used them as the basis for another app for a different organizational department.

What do you dislike?

The crash analytics are not even close to being worth the investment.

While our client loved the heatmaps, we found that on mobile, their use is quite limited. Heatmaps are incredibly valuable for those using smaller devices with one hand but the bigger screens had taken over greater than a 50% share on the project that we were working on so it was not as important.

Recommendations to others considering the product

Appsee is better, by a long shot. However, ClickTale has a much easier setup and premise than Appsee. Definitely add it into your tracking container if your UX team is involved heavily. If you're limited on funds, this is a good choice too. However, for something more comprehensive, you can go with Appsee.

What business problems are you solving with the product? What benefits have you realized?

We were running multi variant and simple split tests on a plethora of UX changes or a major US retailer's app.

We tested quite a few (those that didn't slow the app down or have any cross interactions with each other through the standard Google Tag Manager SDK container.

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ClickTale for Apps review by Cesar C.
Cesar C.
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"La mejor herramienta de todas"

What do you like best?

Esta herramienta te brinda toda la información de la interacción y experiencia de cada usuario. Te puede dar información exacta de la funcionalidad de tu app y saber en que invertir, si funciona o no, hacer ajustes o dejar de invertir.

What do you dislike?

Para mi es la herramienta perfecta pero si tengo que decir algo que no me guste sería el precio, porque quisiera que todos mis clientes escucharan mi recomendación de tener esta herramienta.

Recommendations to others considering the product

Esta herramienta vale cada centavo que te cobran. Para mi es la mejor en cuanto a app y también su versión de análisis web. Simplemente los mejores

What business problems are you solving with the product? What benefits have you realized?

La rentabilidad, la experiencia del usuario y mejoras en los activos digitales como lo son las apps.

What Mobile App Analytics solution do you use?

Thanks for letting us know!

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