What do you like best?
I love the clean interface,
Creating templates for recurring projects, sharing projects with clients. It has the features I missed in so many other project management tools. Zapier and Toggl integration, different views to create your workspace.
I love the native Mac & iOS apps so I don't need to hop on the internet.
What do you dislike?
I miss iCal integration, but I have a workaround; I use Zapier & Google Calendar that pops up in BusyCal.
Because of all the options, it is not as intuitive, but once you get the hang of it, it is excellent.
Recommendations to others considering the product
Even the free tier is complete in functions. Unless you upload a lot of content/pictures you probably won't need to pay for the software. But the price tag is well worth the money.
What business problems are you solving with the product? What benefits have you realized?
I am more consistent planning projects and content for my both my businesses in one single app