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ClickUp review by Oz D.
Marketing and Communications Coordinator
Marketing and Advertising
Small-Business
(11-50 employees)
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"Ideal Design That Should Shake The Productivity World"

What do you like best?

I have struggled with multiple platforms, at different companies. Working from startups to big companies, and now, a nonprofit organization. I have been exposed to and attempted to use Slack, Trello, Asana, etc. and they just can't function across departments, even though that's the point. Teams were hard to keep up, no one would keep up with anything. No two organizations are alike, and all these places offered no customization and solved everything with ridiculous pricing. ClickUp changed that. They give you enough to breathe, they let you take control, they let you make it seem like this software was built specifically for you and your team - it's incredible, really.

What do you dislike?

Absolutely nothing. Even the nit-picks you may bring up, their customer success team is ON IT ASAP. They refuse to let you be disappointed!

Recommendations to others considering the product

If you need software that works for your team and your type of projects - ClickUp will work for you, not the other way around.

What business problems are you solving with the product? What benefits have you realized?

Across teams and departments, we had trouble communicating projects, tasks, assignments, progress, all of it. We find it so easy now on ClickUp. We realize attaching documents to projects, and communicating on there quickly is so nice too.

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ClickUp review by Tanner C.
Data Architect
Market Research
Small-Business
(2-10 employees)
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"The most feature rich PM system with an affordable price"

What do you like best?

Every feature I can think of comes straight out of the box. If there isn't a feature available, their feedback forum and support team is so good, I am not worried that my input is going to be lost.

What do you dislike?

It's very feature rich but can be very laggy. The large feature list is also slightly incongruent in user flow sometimes due to the amount of variations that you can use the software.

Recommendations to others considering the product

If you want to have a product where you feel like the team has your back, Clickup is the way to go. Not only is their support staff just world class, they make your feedback heard, and they are constantly pushing out new *useful* updates in their changelog, not just "bug fixes". It makes you know you're getting way more than your money's worth. They promise just right and over deliver.

What business problems are you solving with the product? What benefits have you realized?

I needed to keep my clients separate but organized, and at the same time, be able to view all of my tasks at hand based on filters and sorting. ClickUp allows this. It also has an amazing chrome extension that can capture an email so that emails coming in from clients can automatically be turned into a task but with full context.

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ClickUp review by Dmytro O.
Owner
Small-Business
(2-10 employees)
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"This is the best "

What do you like best?

I used Asana during the past year, but when I tried ClickUp — I definitely can tell that ClickUp is a leader. ClickUP have some ClickApps, and this is fantastic - this includes a free time tracker, Time Estimates, Custom Fields and a lot of add-ons to your ClickUP for free!

I got a huge amount of features for an adequate price. ClickUp has a wonderful interface, everything is in place, everything is simple, everything is very fast and smooth. Another pleased Kanban view, just in one click and you can transform your list view to kanban board! You can work as want. And if you don’t like Kanban, just click Time and you’ll see a calendar view.

So, I think this is the best solution for this purposes, at least I have not found anything better for myself and for my company. Definitely recommended to everyone and every company. I am very satisfied.

What do you dislike?

Liked everything! But I would be glad to Russian interface. A file size of 100MB may be small when you need to add a PSD file to the task. 250MB like a Trello would be enough. But It's okay.

Recommendations to others considering the product

Don't wait! Just try it.

What business problems are you solving with the product? What benefits have you realized?

Now it is our main project management system within the company.

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ClickUp review by Chris M.
Product Management & Business Development
Information Technology and Services
Small-Business
(2-10 employees)
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"Best Project Management Tool Out There"

What do you like best?

-Packed with features and options; advanced features are called "ClickApps" and can be turned on/off by an admin, depending on the team's needs.

-Beautiful UI, with relatively intuitive layout

-Lots of view options: by Time (i.e. a calendar), List, Kanban board, Box (cool idea I haven't seen before), Gantt chart (paid feature), and Reports.

-Very helpful notifications options, which is missing from Asana, Trello, etc.

-I love how they allow you to minimize a task to pin it to the bottom of your window for easy access. I regularly pin my top 3-4 tasks I need to urgently work on, which could otherwise get forgotten (although their reminders and notifications system is quite robust, those help too).

-The notepad feature is such a great idea. Perfect for having a convenient way to jot down rough notes, which you can later convert to a task if desired.

-Fast development team: features and improvements are rapidly added.

-Unlike a lot of their competition, they listen to users and are transparent with their roadmap: ClickUp uses a feature feedback tool called Canny to let users suggest and vote on features/improvements/bugs (see clickup.canny.io/). They also publish their roadmap, with regular updates, so you know what is coming (see docs.clickup.com/features/roadmap). I regularly check both of these pages and absolutely love this.

-ClickUp's Support team is amazing. Large amounts of written and video content get posted regularly to teach you how to use various features. And if you get stuck, their Support team responds very quickly.

What do you dislike?

There is certainly a learning curve to figuring out how best to fit their many levels of hierarchy that groups of tasks can follow: ClickUp offers spaces, projects, project lists, tasks, sub-tasks, checklists, and "checked lists" (an alternative to bullet points within a description box), as well as tags and the newly-introduced goals.

With all these options, it can certainly be confusing on how to structure your to-dos.

My advice is to 1) watch as many of their support videos as you need to understand what they offer and 2) use only what you know you immediately need, then ignore other features until you see a need in your projects

What business problems are you solving with the product? What benefits have you realized?

Excellent for organizing projects and monitoring progress with minimal effort.

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ClickUp review by Matt G.
Customer Success Manager
Accounting
Small-Business
(2-10 employees)
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"An Invaluable workflow tool"

What do you like best?

What I like most about Clickup is that it is easy to use, onboarding was qucik and the look and feel of it is fantastic. The customisation is great and I love the light and dark mode. I like the ability to track time it takes to complete a task and even adding the estimated time it would take to complete a task. Love having the ability to see all the workflow of the whole team.

What do you dislike?

There isn't much I dislike about the product. I suppose there could be a little more in the way of customisation to the statuses etc. However on the whole its actually pretty good.

Recommendations to others considering the product

If you have another product in use and are switching, take it easy, go slow and don't bit of more than you can chew. In saying that however, ClickUp is SUPER easy to use if you have already used something similar.

What business problems are you solving with the product? What benefits have you realized?

Clickup enables me to manage my time effectively and complete tasks effciently. Being able to add tasks to on the fly so as to minimise disruption and then priorotise them so as not to interupt the flow of work.

I can make it look mostly the way I want it too. Its also solving a cost issue to with alot of the other software out there costing more or even the same but with less value, less ability to do what I want to do.

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ClickUp review by Nico B.
Mr
Small-Business
(Myself Only)
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"I call of the search :)"

What do you like best?

It has such a logical structure. I could organize my tasks in the way I needed, and I get the overviews in the way that suits each case.

The configurability meets and exceeds my expectations.

I use the free version and I'm very thankful that I'm not bothered either by ads or by ad mails.

I also like very much, that there is a mobile version and so I can keep track of my tasks even when I'm on the way.

Also knowing that when things grow ClickUp will still be able to cover my needs keeps me reassured I have the right product in hand.

What do you dislike?

Honestly I'm so fine with ClickUp after I have testet so many other ways to organize my staff, that I can't think of one thing to dislike about it.

Recommendations to others considering the product

Just try it. For first it's free and I'm sure that you wan't waste your time, because at the end everything you did to test it, you keep, because your're going to stay with it :)

What business problems are you solving with the product? What benefits have you realized?

I'm currently starting a new business and at the same time running it. It's a short time rental business.

I'm not only renting out my own apartments but I'm also trying to grow by running apartments of partners. So it is like running three businesses. And then of course I also have all those little private projects, which also need to be organized in the same Calendar.

So breaking big things into smaller, but also being able to include little things that come up and still keep the structure is a big issue for me.

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ClickUp review by Steve E.
Marketing Manager
Marketing and Advertising
Small-Business
(11-50 employees)
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"First Project Management App I've Found That Includes EVERYTHING"

What do you like best?

This is the first project management / productivity app which I've used that includes everything I want. I've used just about every tool/app out there (Asana, Trello, Meistertask, Teamwork, Jira, Monday.com, Airtable, Workfront, Dapulse, Hive) and none of them are as comprehensive and flexible as Clickup is like with the options they give to be able to switch between lists, boards, calendar, tags, statuses, assignee views (I could go on) and the organizational structure of Clickup makes everything really easy to visualize. Also being able to connect it with Gmail and save emails as tasks or attachments in Clickup. The mobile app is among the best I've come across too. ClickUp also does a really good job about making it easy to access your projects and notes from wherever you are (desktop, mobile, and web browser) and take action right then and there.

What do you dislike?

The only downside that I've seen so far is that there are so many features and options to laying out projects that it can be a little overwhelming at times, especially when you're trying to get your whole team set up and using it. Having a defined organization system is an easy fix for that.

What business problems are you solving with the product? What benefits have you realized?

Being able to stay current on all projects and related tasks and getting ahead on things where ever possible.

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ClickUp review by Auntee R.
Business Operations + Systems Specialist
Small-Business
(2-10 employees)
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"Easy, breezy project management with an awesome interface"

What do you like best?

ClickUp is super easy to set up, very much customizable and I just love that views can be adjusted according to what a client is used, if they've been using a different platform. My favorite part is that all of the best features are on the free plan. But the absolute best part is that when I decided to upgrade, I didn't have to pay for team members that don't exist!

I've used other platforms for the same thing, but I was so impressed by ClickUp's ease of use and setup that I immediately recorded and shared a walk-through for my audience, some of whom set up their own accounts after.

The interface is very refreshing as well; not as clunky as some other project management software and apps. I keep mine on what I call "Batman" mode.

What do you dislike?

That I just can't think my items into my lists, although that level of technology scares me. It's simple enough for the non-techie, but powerful enough for a solopreneur to get things done and keep track of them efficiently.

Recommendations to others considering the product

Be prepared to have your mind blown by how something so simple can be so powerful.

What business problems are you solving with the product? What benefits have you realized?

ClickUp makes it easy for me to plan and manage projects, plus communicate easily with clients. Better organization is good for all!

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ClickUp review by Gary J.
Manager / Director
Small-Business
(11-50 employees)
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"Loving The Software (switched over from Asana and never looked back)"

What do you like best?

ClickUp although took a little getting used to, as it is somewhat more involved when compared to our previous system once up and running it became an invaluable solution.Basic things like assigning a task to multiple people, the ease of using mentions in comments, ability to create a comment as a task and assign it to another team member are simply invaluable tools now.

The concept of Spaces / Projects / Lists was a little overwhelming at first, but now we love it. Each space can be customised to a department with each having it's own task schedules, task states, etc.

The saves filers are fantastic and allow each use to build up their filter library to quickly get to relevant tasks.

A number of new features like Gannt have recently been added, but we have not had a chance to look at them, but they look really good.

Finally the release cycle is fast, there are always new features being added (nearly on the weekly basis) and the added features aren't just anything, they are actually relevant and useful.

What do you dislike?

The interface could do with a bit more work. There is a lot of unused real estate on the page when for example we are viewing tasks across All Spaces, we get spaces and lists appearing on the page that do not have any tasks.

Live page updates. When we create a task on the mobile, the page need to be refreshed in order for that task to be visible on the desktop. Would be nice if the relevant space when open on the desktop and someone add a task to it, would automatically update notifying the user that hey there is another task that's been pushed into this space by someone else. Maybe a new task should appear highlighted for a few seconds and then the highlight disappears.

Recommendations to others considering the product

Give it a try, and do not get too overwhelmed after the initial login when you see Spaces, Lists, Projects. Watch their video which talks about these features (although not the shortest of things), but worth watching.

Also don't try to create complex Spaces with different task states from the word go. Start with simple Open / Close and just a few of their plugins and if that works start building up the complexity from there.

What business problems are you solving with the product? What benefits have you realized?

Task management has been a breeze, and now there is more communication on tasks and more relevant information being added to tasks across all departments. Before with Asana we were basically assigning tasks and then the just closing them. Now tasks take on a life of themselves, all relevant work and documents are attached to the task as people are working on it. Especially useful when you can assign a task to multiple people.

We are in the process of investigating moving project management from Jira to ClickUP, but I think this one may still take a bit of time given Jira's supremacy.

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ClickUp review by Jorge C.
Innovations Practice Director & Product Manager
Enterprise
(1001-5000 employees)
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"ClickUp - THE BEST Project / List Management software out there....BY FAR!"

What do you like best?

Pros: Everything. The ClickUp team is amazing. I have used just about every project/list management software in the market, and ClickUp blows them away.

- The Amazing UI is fantastic to work with. The User Experience is second to none. This company "gets it". Every time I think of "they should have x feature"....it is already there and implemented is an incredible way.

The price is too low in my opinion for what they offer (ClickUp - don't raise the price because of this)...just stating that you get an amazing product, incredible support and a stream of new features for a fraction of what the competition charges.

Love the multiple ways to see items (lists, boards, time)...love the fact that you have projects and lists....love the detail of information on each task (subtask, attachments and even assign from a comment)

Too many Pros to list...you just have to experience for yourself. Believe me, you will not be disappointed.

They even have integration with Alexa to add a task. It is absolutely Amazing!

What do you dislike?

Cons: I cannot think of anything. I would have written that it needed better user rights and privileges, but they added that in one of their latest releases. Beautiful software with great functionality at a ridiculously low price....what is not to love.

Recommendations to others considering the product

Try it and you will see that there is nothing like it in the market today

What business problems are you solving with the product? What benefits have you realized?

Increased efficiencies and department communication.

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ClickUp review by Nicole N.
Graphic Designer
Graphic Design
Mid-Market
(501-1000 employees)
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"Such a robust project management tool — for free!"

What do you like best?

I love ClickUp! I did a TON of research on different project management platforms and tried them all out. ClickUp was by far the best. I then had to convince my team to switch over from our previous tool and they all love ClickUp. Even my team member who thought Trello was the best system has been convinced. It's a really nice tool and has helped my team to be more efficient and organized with all the various projects we have.

What do you dislike?

My company used to use Gmail which integrated great with ClickUp, but we recently had to switch to Office 365 and it's not as seamless. There is still a workaround using the email features within click up (copying the address to send to the list and/or task) which is nice, but it's just not as quick as the button we had in Gmail.

I also wish the paid versions weren't per person. But that's pretty standard on most project management platforms.

Recommendations to others considering the product

Just do it! It's great.

What business problems are you solving with the product? What benefits have you realized?

It has helped us to keep our projects all in one place as well as create an archive of past projects. We even found a way to create a CRM within ClickUp which was a nice surprise.

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ClickUp review by Giac S.
Corporate finance Advisor
Small-Business
(2-10 employees)
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"Use it for everything"

What do you like best?

I like that I can use ClickUp for many different jobs. I have a training space, a business development space and I have a projects space. Each space contained folders with all the info I need for that space and fro the projects and tasks related to the space.

The team is incredible at adding new features on a weekly basis.

What do you dislike?

The lack of notes at the space level and at project level. Notes would be useful as they would stick during a project differently from tasks. There is a workaround. Lists of tasks are really like folders and allow for notes and files. So that is whatI am using now.

Recommendations to others considering the product

Since it is such a flexible tool at first it may scare new users as it takes some time to figure how to organize it best for one’s own needs. I took a decent amount of effort to succeed. But once i did I felt it was suited precisely for me and most of my needs. So check use cases and follow the tutorial docs as it will be very useful to figure how to set it up.

What business problems are you solving with the product? What benefits have you realized?

I organize my priorities, my deadlines, my trainings and I am sharing all this with my small team of collaborators.

I am also able to monitor my goals and achievements. All in one tool.

I am using another tool just notes and one for accounting.

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ClickUp review by Stephan K.
Co-Founder
Food & Beverages
Small-Business
(2-10 employees)
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"It is so flexible that you can practice Tony Robins RPM with it amazingly"

What do you like best?

Spaces as departments.The vies to be able to see calendar, List or board option are awesome.

The only app i tried, what is able to give tasks a real time 12.00 -13.00 for example.

Short learning curve and fun to use i got hooked after 2 days of using

They are implementing new gadgets all the time with cool actualizations.

Teh best thing is raly that i can use it amazngly for Tony Robbins RPM i tried this with asana wrike and teamwork project but click up is more adaptable better pricing much more tools you get for the money

What do you dislike?

Some people say it is a little slow perhaps it could be alittle faster although i cannot say that it is raly an issue.

Recommendations to others considering the product

Amazing views ,very flexible to adapt to your needs

i like space as departments

What business problems are you solving with the product? What benefits have you realized?

Everything, it is my company project management tool practicing RPM by Tony Robbins

-Anticipation,organization and visualisacion in calendar

I use it like 5 hours daily

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ClickUp review by Nicolas H.
ERP & Project Referent IT
Mid-Market
(201-500 employees)
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"Great if you are looking for simplicity and customization"

What do you like best?

What I enjoy the most of ClickUp is the ability to work the way I like. They could not make the switch from board to list to time simpler. With one click it changes the perspective to suit your favorite way of working. My department is very new and covers a lot of different activities, so what was important for us was the ability to set custom statuses to follow all current projects.

What do you dislike?

Nothing much to say except that at the start I would have liked to have a way to create a simple task without linking to a project. I found a way around by creating a list for that and now that I'm used to it, it's fine for me.

What business problems are you solving with the product? What benefits have you realized?

As a new team of three members instead of only one at first, we needed a tool to manage all tasks we have to deal with, plus we all three have different way to work. ClickUp hence was the best answer. It helped us to stay organized, to set objectives and to split work between us while keeping track of the projects progression.

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ClickUp review by Phill H.
Direktor Digitale Medien
Internet
Small-Business
(2-10 employees)
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"Incredibly Useful Task Management"

What do you like best?

ClickUp offers a really rounded product that addresses many if not all of the tiny little things that are missing from almost all of the alternatives. Whilst these are "little things" they make a huge difference to how well an individual or organisation can actually work on a day to day basis.

The service is also fully useable as a FREE version, and this is far superior to any other free tool that I've ever used.

What do you dislike?

The random pricing, approach to getting new clients. It means that different people are paying different pricing rates for use of the service. On the other hand it's good that they are willing to negotiate on pricing since not everyone can afford the same fees.

What business problems are you solving with the product? What benefits have you realized?

As a small digital design agency we need an effective task management tool that actually makes task management a simple activity that gives us clear guides and structure to how we go about ensuring we deliver projects on time. We've tried several tools of either one-time purchase or free and none of these have fully provided what we needed. Unfortunately, we aren't currently in a position wherby we felt it a good investment to pay the high service fees of other similar service providers.

Fortunately we found ClickUp and it has proven to do the job we need in all aspects. The free plan is great, and we plan to upgrade to a paid plan shortly. At the current market beating low monthly/annual fees, the paid option is affordable and will be worth the investment.

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ClickUp review by Michal O.
Visual UI & UX Team Leader
Computer Software
Mid-Market
(51-200 employees)
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"Great tool for team collaboration and tasks management"

What do you like best?

Click up is highly customisable, which allows me to adjust the view according to my team needs. The interface is very contextual and intuitive. Despite the high complexity of the tool and the variety of options it gives, it is easy to use from the very first time. I like the ability to filter, the micro interactions, the tone of voice and it is clear that the product designers of this tool were thinking out of the box when creating it.

What do you dislike?

Some times the UI is disorientating - the transition after creating a new task, for example, confuses and takes me out of the context. The distinction between the different projects is too subtle, which occasionally makes it hard to find myself around the tool. Bottom line - the tool is very complex and the UI could do a better job in focusing the user, help to make the right decision or simply browse through the lists.

What business problems are you solving with the product? What benefits have you realized?

Cross team collaboration, tasks management, managing international UX team in an agile environment, separate UX backlog, reflect the team capacity, transparency of the team activity

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ClickUp review by Darius B.
Ph.D./M.P.H. Candidate
Hospital & Health Care
Mid-Market
(501-1000 employees)
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"The New and Rising Star in Project and Task Management"

What do you like best?

The best thing about ClickUp is its feature rich suite of functions and apps. So far, whatever I have needed to organize and set up for a project or personal task list, ClickUp has risen to the challenge. Its flexibility has been a welcome feature, as my work is not in any typical industry that uses project management and I have had to adapt my workflow to the functionality of other apps. With ClickUp, I feel like it has responded to my demands instead of the other way around. It has been great to use! And most of the functionality is free! You can't beat it.

What do you dislike?

The interface is a bit slow to load at times (though this could also be a matter of currently residing in a LMIC with poor infrastructure). It also seems to lag behind other applications for quick task creation. It usually takes me 1-2 min to enter a task into a list from the mobile application and this was not the case for other apps I have used. The functionality is so robust that I deal with it, but it would be nice to just get info into the application quicker and easier.

Offline use would be great too.

Recommendations to others considering the product

I would recommend ClickUp to anyone who is serious about task and project management. Even if you are looking for a simple task manager without all the bells and whistles, ClickUp shines in this area as well. The added bonus is the ability to get more granular and specific with your tasks and expand them into full fledged projects if need be. Additionally, if you are searching for a project manager, after testing many throughout my time working in various NGO and health organizations, I have landed here. Others may have special functionality that sets them apart and are right for certain businesses, but ClickUp has been the best I have used overall.

What business problems are you solving with the product? What benefits have you realized?

I am using ClickUp mainly for the purpose of tracking a developing research project in coordination with several stakeholders around the country. The ability to easily add people to tasks, have conversations about things that relate to one specific task (reminds me of Trello), create dependencies so that people can see that they are holding up other work, etc. has all been great for managing a project with multiple teams involved. The fact that the interface has multiple views and can act as a simple task manager without getting into the weeds with project management functions that many people simply dont need to just get things done, allows for users to be onboarded without a steep learning curve and to use the application without feeling like they are wasting functionality and therefore paying for things they dont need/use.

The application is flexible, which is my favorite part. With idiosyncratic workflows and various media that is important to my research, I am limited more by my own thought processes about how to organize and manage the work in the app than I am by the app itself.

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ClickUp review by Bogdan S.
Marketer
Mid-Market
(51-200 employees)
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"A great alternative to any PM tool you've worked with in the past"

What do you like best?

I like the different views you have on the same project. You can go from the timeline view (Gantt is available on the paid plans) to the board and list thus making it easy to onboard any colleagues used with any one of the systems. You can set up any type of custom workflow you have and change it just as well. Many other things improve the experience working in Clickup but the best part they're actively building a features roadmap based on user feedback.

What do you dislike?

Gantt views are only available on the paid plan but considering the incredible value on the free one I'm not really unhappy about it. In fact Gantts were requested by the community and they moved pretty fast to launch a 1.0 version.

All in all, no real dislikes.

What business problems are you solving with the product? What benefits have you realized?

We're a small team that works with people from many different other teams. Having our entire work mapped in an easy to understand view of what work needs to be done and for whom is really the main benefit.

Because Clickup is really good, we've been able to start onboarding more and more people from different teams. So this switches from imposing a tool to attracting them to our space.

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ClickUp review by Loraina W.
Founding Partner / Senior Designer
Small-Business
(2-10 employees)
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Business partner of the vendor or vendor's competitor, not included in G2 Crowd scores.

"Why do people use anything else. Seriously, though. "

What do you like best?

I love how flexible the program is -- you can set up boards and teams with completely different functions within the same program, and keep track of what you need to know. It's great to replace clint-side emailing and file sharing, while also facilitating collaboration. Great for teams of contractors.

Did i mention you can make your own color palette and statuses, on either the project or space level?

What do you dislike?

Printing anything is a pain -- if you need to regularly print to do lists, Click Up makes that a little more cumbersome that it should be.

Recommendations to others considering the product

Definitely try their free version and see if it works for you --- the most important step will be figuring out how to use the statuses for your specific use-case. I personally set up my own to be like a pipeline (similar to HoneyBook or other process-based client services).

What business problems are you solving with the product? What benefits have you realized?

If you have more than one project at once, it really helps keep everything in place. It's simple enough to train clients or contractors to use, and integrated with common software you still use. It can literally replace internal email.

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ClickUp review by Shannon M.
Copywriter | Content Creator | Virtual Assistant
Small-Business
(Myself Only)
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"Still early days, but it's ticking lots of boxes so far"

What do you like best?

I'm relatively new to using project management software. After investing a lot of time learning about Asana and trying to set it up to do what I wanted, I kept hitting road blocks because it couldn't do what I needed it to. When I discovered ClickUp I was so relieved to see that it addressed most of the issues I had with Asana. In particular I love the flexibility it offers, so no matter how big or small your organisation it is functional enough to suit everyone.

What do you dislike?

Because I'm so new to using project management systems it has been a pretty steep learning curve, but that said, there are plenty of resources around which make learning the system straight forward.

Recommendations to others considering the product

Google ClickUp on YouTube, there are some great videos out there of people who have set it up well. I learnt lots by seeing how other people set up their ClickUp structure.

What business problems are you solving with the product? What benefits have you realized?

Recurring business processes have been streamlined thanks to the flexibility that ClickUp offers. In particular, I can now set recurring tasks that relate to a meeting that happens on the third Wednesday of the month. I couldn't do this with Asana.

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ClickUp review by Alyssa M.
CEO
Small-Business
(2-10 employees)
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"Outperforms any other project management tool I've tried"

What do you like best?

ClickUp is SO customizable. It's one of those tools where I'm downright amazed at how much value I get out of a free tool. I'm usually a great planner, but not so great at implementing. But ClickUp has cleared up so much brain space & made it easier for me to see an overview of everything I need & want to get done in the business, that I feel so empowered to not just plan, but take action on the plans. The UX is so pleasing to use that I'm finding it quite fun to work inside ClickUp.

What do you dislike?

I honestly haven't found much to dislike. At first, I found the learning curve a bit steeper than other tools. I found it hard to wrap my head around how to replicate some of my projects from Asana inside ClickUp using the spaces, projects, lists structure that they use. But now that I've played around with it & understand it better, I love it.

The only thing that I wish it did was let you customize the statuses of different lists. Instead, the statuses are customized at the project level. It's a minor inconvenience that I can work around.

Recommendations to others considering the product

I would recommend being patient while you're learning to use ClickUp. It's worth sitting through the on-boarding / intro video to get an idea of how powerful the product is. Anything you get stuck on, there is probably already an answer to it in the help area. I've found it to be super comprehensive & saved me a lot of time.

What business problems are you solving with the product? What benefits have you realized?

Honestly, the biggest benefit has been actually *using* a project management tool consistently. I felt like every other tool I tried fell short or required too many workarounds to make up for their flaws & so ongoing usage would be short-lived. Worse, I would feel annoyed every time I had to login & manage any projects.

With ClickUp, I'm actually enjoying the level of oversight it gives me, the ability to do repetitive tasks & the user experience is fabulous. I feel so clear & focused with ClickUp.

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ClickUp review by Chris L.
Full Stack Web Developer
Computer Software
Small-Business
(2-10 employees)
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"Best project management tool for small development studio"

What do you like best?

+ Minimalist design lets you focus on the details that matter without feeling cluttered

+ Simple to use and navigate

+ Allows for multiple projects + custom columns

+ Every task / sub-task can be estimated

+ Track your time in each task and compare against estimate

+ Helpful Chrome plugin to make tracking time per task easier + import emails into tasks

+ Transparent roadmap with feature voting which the company + dev team uses to determine what features to work on next (THEY ARE FAST!)

What do you dislike?

- Current version is missing the ability to customize the columns in your project per list. (Each project can have multiple lists, and each list is like its own board. You can customize the columns per project which are applied to every list under that project. I would like to customize the columns PER LIST instead of only per project)

BONUS PLUS: The development team is currently working on implementing this because it was a highly requested (voted) feature. This will be available soon.

Recommendations to others considering the product

My recommendation is that if you are skeptical about any missing features, check their feature requests section where users can vote on upcoming features. I have only been with ClickUp for a few months so far and they have already rolled out numerous request features since I have been with them.

Check out the feature request section here, https://feedback.clickup.com/feature-requests.

What business problems are you solving with the product? What benefits have you realized?

We use ClickUp for the following areas of our business (2-10 employees).

* Track leads through stages in sales pipeline

* Track list of converted clients that are used to associate new projects

* Manage projects for clients using kanban / agile style board

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ClickUp review by Hugo L.
CTO
Small-Business
(11-50 employees)
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"The Best Bang for the Buck"

What do you like best?

I really like that ClickUP is aggressively competitive against so many much more expensive providers that seem to rest on name recognition, pretty colors and enforce all kinds of limits on text formatting, user management and project design, while lacking features like sub-tasks and re-orderable checklist. Clickup prevents repeated and wasteful "Where are we on X?" conversations and keeps all followup questions and clarifications in one place, so as to reduce confusion and scope creep.

What do you dislike?

I wish that task and list names supported Markdown formatting. Call me spoiled from having markdown formatting within comments and descriptions but this could enhance context of each task and would be especially useful in development environments or in companies where different types of teams must work together or in sequence.

Recommendations to others considering the product

You won't find a more flexible and feature-rich project/task management tool in this price range.

What business problems are you solving with the product? What benefits have you realized?

We use Clickup to keep track of projects taking place at multiple levels of the company, ranging from Marketing to CRM Admin.

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ClickUp review by Robert L.
Life Coach
Small-Business
(Myself Only)
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"Best RPM software!"

What do you like best?

I started my improving my productivity originally with GTD metod and looked for ways to implement it. I have since moved to RPM (robbins).None of the solutions either written planers or apps really worked for me from Evernote, OmniFocus, Opus one, ZohoCRM and Projects, Asana to Micrososft 360.

This allows me to organize my entire life and move ideas and projects to implementation that energizes me and helps to take me out of overwhelm. It helps to chunk down even the largest projects into solvable tasks.

It is so simple and flexible that it becomes useful for organizing my personal life as well.

What do you dislike?

Originally, I disliked not having gant charts, but now that that is available. I struggle to find much else about it that is lacking. It would help to be able to use color better.

Recommendations to others considering the product

If you are looking for a salable RPM solution, this is it.

What business problems are you solving with the product? What benefits have you realized?

I am able to set up projects based on an outcome focused approach to moving my life and business in the direction I want to instead of the burden of all the "have to's" of any given day.

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ClickUp review by Muzammil  M.
Creative Director
Small-Business
(2-10 employees)
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"The King of Project Management Tool"

What do you like best?

The ease of use and the visual viewport for task management! We are a team of pro designers and artists who rely heavily on visual task management, drag-and-drop functionality to sort out tasks and projects. After relentlessly searching for the right tool and wasting months on end, we settled with Click up!

What do you dislike?

Nothing in particular, the team continually revises and fixes bugs. Thus far, our team hasn’t had any issues that we weren’t able to resolve. Plus, their support team is great!

Recommendations to others considering the product

This is the perfect blend of Asana, Todoist, Monday.com, AirTable and Zoho - All in one! Also, everything can easily be customized and you can integrate with your favorite tools - like Google Calendar and Slack.

What business problems are you solving with the product? What benefits have you realized?

Time tracking and project goals are biggie for us! We find that the goals provide us an overall view of how certain projects are the being handled and at what pace. In addition, task syncs up well with Google Calendar.

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ClickUp review by John  K.
Office Manager
Small-Business
(11-50 employees)
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"Versatile and robust tool to manage contracting projects"

What do you like best?

The ability to customize your statuses and tags makes this app well worth using. With other apps we've tried, there was only one way to organize projects in a way that met our project management needs, and yet there were always flaws that made them less than desirable. With ClickUp, there are multiple ways for us to organize projects and labels, so we have the luxury of choosing which way best meets our needs as a contractor.

What do you dislike?

Nothing. This is meeting our needs perfectly at this time.

Recommendations to others considering the product

A more convenient way to upload a template that takes less steps.

What business problems are you solving with the product? What benefits have you realized?

We needed to be able to input due dates for various projects and check-points along the way. We needed to be able to quickly switch between viewing individual projects and all projects at once. We also needed to be able to filter quickly field due dates vs. office due dates. ClickUp does all of this quickly and easily and allows you to view these in a list view or calendar view. Exactly what we were looking for.

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ClickUp review by Caryn D.
Project Manager
Small-Business
(2-10 employees)
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"Love all the features!"

What do you like best?

I like that we can toggle between list, board, and calendar view - perfect for a team that all works and processes information in different ways. I also love the keyboard shortcuts.

What do you dislike?

I wish there were more color options (for projects where we have a lot of different parts). I also wish the calendar view would color-coordinate.

Recommendations to others considering the product

If you're looking for a full-featured project management tool, this is it! Better features than some of the services that competitors charge for, and constantly adding new capabilities. Set aside a good hour our two to familiarize yourself with the interface when you start - you'll really get the benefit of so many great features that are available for power users.

What business problems are you solving with the product? What benefits have you realized?

We use ClickUp to track all of our open projects (both for clients and internal) and schedule out work days and deliveries. It's helped us get a good view of the big picture so we can schedule work in ways that doesn't leave us slammed!

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ClickUp review by Reanna K.
Founder
Public Relations and Communications
Small-Business
(Myself Only)
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"Excellent for freelancers/one-person companies"

What do you like best?

I don't have to pay for more licenses than I need, which is one. It seems all other options have a free version for a single-user that doesn't provide the necessary features or a $50/month+ license for 5 users. I like being able to have separate spaces for each client that I can easily organize and share. The flexibility of everything is fantastic, too, and it's very affordable.

What do you dislike?

Too many daily update emails, but I'm confident I can figure out how to turn that off.

Recommendations to others considering the product

This is absolutely perfect for freelancers and others who work alone and don't need a lot of back-and-forth communication across a team. It's easy to share projects with clients without expecting them to learn a new system. I can also see how it would be highly functional for a larger team, though--you can easily tag people in comments, assign comments as tasks and even use the whole thing as a simple CRM tool. The pricing is extremely reasonable, and every interaction I've had with the ClickUp team has been really great.

What business problems are you solving with the product? What benefits have you realized?

Managing multiple projects across multiple clients on my own.

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ClickUp review by Yahu P.
Chief Operating Officer
Management Consulting
Small-Business
(2-10 employees)
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"The best project management software out there! "

What do you like best?

Where do I start? they really did their homework when they built Clickup. Is like pulling the data, complaints and likes of hundreds of hundreds of people and they just made everybody happy. It has so many features. the Spaces, the projects, the lists, the tasks, the ability to comment and assign comment. and add images and documents. the synchronization with other apps like harvest.

What do you dislike?

NOTHING. I think the program is perfect. I am only waiting for a stronger upgrade on the timing features from within Click up in order to stop having to use harvest or everhour. but other than that, is perfect.

Recommendations to others considering the product

I have been in project management for over 10 years and we manage over 20 clients at a time and each client with several projects and tasks at the same time. Click up is making our lives so much better in every way.

What business problems are you solving with the product? What benefits have you realized?

tasks management. Project management. centralized communication per task and project.

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ClickUp review by Sébastien L.
Directeur
Restaurants
Small-Business
(2-10 employees)
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"Tried almost any available alternative : ClickUp is my favorite solution"

What do you like best?

In my opinion, the interface is clean, it supports many settings including a very well integrated dark theme, the ability to filter tasks (and save filters) is quite useful, managing separate projects and sub-projects is a breeze as the hierarchical structure is fantastic, it has nice keyboard shortcuts, it supports a fully synced mobile version, it even has apps for different operating systems (including Linux!).

What do you dislike?

The mobile app is a bit more limited in what it can achieve compared to the desktop version, but so far this hasn't been a problem for me. Some setup is easier done on the desktop version, but then everything is fully usable on both versions after the initial tweaking on the computer. For example, assigning tasks in bulk was much easier on the desktop and I couldn't see all my tasks in the "Time view" on the mobile app, so I ended up having to assign all tasks to myself on the desktop version, which was way faster to do as far as I can tell.

Recommendations to others considering the product

Take the time to read through the tutorials available. There are plenty of features and it takes time to personalize the experience according to one's needs.

What business problems are you solving with the product? What benefits have you realized?

I use ClickUp as a complete solution for task and project management for everything that's personal. When I get to work on a team, I will clearly consider ClickUp and promote its use but so far, I haven't had the chance to use the "team" version. For my personal use, it hasn't failed on me once. I usually pin a tab in the browser to have access to my main "Space" (where projects are listed) and will check back once in a while to make sure I'm heading in the right direction. To me, the most useful features have been the ability to filter the "List" view and combine tasks by both priority and due date, but I must admit that it is very useful to be able to switch to other views ("Time" and "Board") to have a different representation of your workflow.

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ClickUp review by Hannah P.
Miss
Small-Business
(11-50 employees)
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"If it's not in ClickUp, it's not a thing!"

What do you like best?

I really like that ClickUp encourages our teams to keep track of their time to make sure no time is wasted and we are charging our clients the correct fees.

The app is super helpful and the programme is intuitive to what it is that you want to do.

I love that it is so easy to set things up and keep a track on daily tasks. It's great to see how much capacity other team members have too!

What do you dislike?

I dislike the fact that there are more perks to integrating with Gmail rather than Outlook - our team uses Outlook so it would be super useful if we could get everything out of it that you can with Gmail.

What business problems are you solving with the product? What benefits have you realized?

ClickUp has allowed us to have a central place where we can track processes of how things should be done. We think it is a brilliant training tool and great for covering others to make sure everything gets done when team members are on holiday.

The ClickUp team are great and create really handy instructional videos for us when we need help with any issues we face.

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ClickUp review by Sam M.
CEO
Marketing and Advertising
Small-Business
(2-10 employees)
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"ClickUp is Asana With The Missing Features I've Been Hoping For"

What do you like best?

I was using Asana which was working pretty well for my business, but some of the features of ClickUp that I was missing from Asana encouraged me to switch. I love that you can set dependencies, tasks have a start and end date, Gantt charts, and their recurring task functionality is the best I've seen.

What do you dislike?

The layout and hierarchy of ClickUp can take some getting used to, especially if you're coming from Asana. I have multiple businesses and clients but don't necessarily need separate teams so I had to get a little creative to figure out an organization and hierarchy that worked for me and for my businesses.

Recommendations to others considering the product

Don't set up your workspaces how you feel they're supposed to be set up. Get familiar with how ClickUp works and how other people have their workspaces organized, then figure out how to best organize it for your purposes.

What business problems are you solving with the product? What benefits have you realized?

ClickUp helps me to stay organized and focused on what I need to accomplish for each of my businesses every day. Their recurring tasks have been a huge timesaver for me for those small things that often are forgotten because they don't need to be completed very often. As long as it gets in ClickUp, I know it won't fall off my radar.

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ClickUp review by Etienne C.
Founder
Marketing and Advertising
Small-Business
(2-10 employees)
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"Such a powerful tool"

What do you like best?

As a web designer, I value the UI and the design of the apps I use A LOT. ClickUp doesn't disappoint on this. Amazing UI, great look and supppppper powerful. I love how everything is customizable. I tried a couple similar apps before but never fully committed to them because there was always something missing or was too expensive for my budget. ClickUp is quite amazing and also free, which I still don't understand why... haha.

What do you dislike?

I wouldn't say dislike, but there is quite a learning curve at the beginning. I did a lot of try/error in order to find the best setup for my needs. Once you understand how the hierarchy works, you're set. I just wished the Zapier integration would read the custom fields.

What business problems are you solving with the product? What benefits have you realized?

Better organization and better workflow. I have tons of project to manage at the same time and ClickUp helps me focusing on the one that needs to be delivered soon. I also use it as a kind of Sales CRM which is quite nice.

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ClickUp review by Sheila J D.
Autopilot Agent | Public Speaker | Trainer
Small-Business
(2-10 employees)
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"CU Covers It All!"

What do you like best?

Multiple levels of use. I can manage projects on a much higher level with ClickUp! I also love the multiple views. This way I can see the project and client work from different angles.

What do you dislike?

I wish it was just a bit more intuitive and that there were more, easier to find, training when getting started. I'm sure I'm not using the full capability and would love to really know how it all works inside and out.

Recommendations to others considering the product

ClickUp is the project management systems I would have built if I had the ability. It handles multiple projects and the many intricacies within them. It's easy to see everything that's going on in multiple views giving a complete overall understanding of the work to be done. With two businesses of my own, many outsourcers, and multiple clients, it's an excellent solution for my agency. I'm looking forward the amazing additions they are working on. Thanks for the awesome platform! I'm a user for life!

What business problems are you solving with the product? What benefits have you realized?

I have two businesses and a non-profit. I also manage multiple clients business and projects. ClickUp is a great option for managing all of it in one place.

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ClickUp review by Simon Q.
Mr
Small-Business
(2-10 employees)
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"I recommend ClickUp - it's evolving at an amazingly fast pace"

What do you like best?

I love the open community aspect, where you can see exactly what features the clickup team are currently working on and you can vote on which features they should work on next.

What do you dislike?

Currently it's a little difficult to visualise your day if you have lots of projects of spaces open but the upcoming 'Inbox' feature in February (any day now) should hopefully resolve this issue. I'd also LOVE if they had the ability to create recurring tasks and projects and other such things like this but features like this get added all the time so I won't be surprised if in a few months everything I wish for is there. Oh I'd also love the ability to add 'items' that are not 'tasks' such as contacts, and files etc. Just because I love clickup so much I want to store all my information in it!

What business problems are you solving with the product? What benefits have you realized?

Working on my own projects, also working on my team and even having clients be guests and be able to view what's currently going on in a project is pretty cool.

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ClickUp review by Gregor V.
Gregor Vidmar
Small-Business
(Myself Only)
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"Great software throught"

What do you like best?

Everything seems to fit, I had a good feeling about this tool right from the start and once I explored it a bit, I was sure it's the right one. After that, the updates kept coming and I discovered new ways to use it and it just seems like these guys are fiery about their project. Keep up the good work!

What do you dislike?

I'm not really sure, Click Up seems better in pretty much all respect compared to other such services I tried. Having come from Jira, it seems like the task entry window itself is a bit light, but as long as it serves that's a good thing. I didn't like Jira..

Maybe I'd like some greater text formatting in tasks.

What business problems are you solving with the product? What benefits have you realized?

Asides for the software project I'm developing, I'm also using ClickUp as a life management tool of sorts.

I save my flashes of insight and ideas into it, I plan my life course...

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ClickUp review by Tyler G.
Marketing Manager
Marketing and Advertising
Mid-Market
(51-200 employees)
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"ClickUp Does it all"

What do you like best?

ClickUp has a rich feature set and is incredibly flexible. They also have some unique features that separate it from other platforms, like Goals, the task tray, and granular occurrence settings. They come out with new features, improvements, and bug fixes all the time.

ClickUp offers the perfect solution for managing your own tasks and the tasks of your team by adding the ability to easily switch between either view.

What do you dislike?

The UI is a bit cluttered and some the interface lacks some polish. Performance could also be improved but they seem to be working on that. The Android app could use some attention and is pretty limited/cluttered. The text is tiny.

Recommendations to others considering the product

Explore all features and use their website/documentation when evaluating. There are also lots of videos that demonstrate the software

What business problems are you solving with the product? What benefits have you realized?

Since using ClickUp we have created more transparency in the marketing department and less has slipped through the cracks. Collaborating has become more effective and ClickUp has molded almost perfectly to our needs albeit with a little learning curve.

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ClickUp review by Liz S.
Founder + Designer
Graphic Design
Small-Business
(Myself Only)
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"Great PMS for those needing a more streamlined and feature rich system"

What do you like best?

I love how many pro features ClickUp offers that systems like Asana or Trello make you pay for (or don't even offer at all). I've loved being able to have a notepad that I can write things down on without needing them to be tied to a task - and the fact that they just added the ability to turn them into tasks is perfect!

What do you dislike?

It's a bit of a learning curve for someone coming from Asana or Trello which has made it hard to get my clients transferred over. The upload amount is a bit low for me, I get the reasoning behind having it low on the free plan, but it's still a bit low for my needs.

What business problems are you solving with the product? What benefits have you realized?

As a project manager I need to keep a strong pulse on not only my own projects, but my clients projects, and with ClickUp I can not only see things that are for me to do, but I can straight up see what tasks my clients are assigned to do. This makes my life so much easier because now I don't need to search through all of the tasks to find the ones they're assigned.

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ClickUp review by Matthew Z.
Project Manager
Research
Small-Business
(2-10 employees)
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