Client Management

(2 reviews)

BMC Client Management optimizes your service management solution to provide comprehensive, automated endpoint management, delivering great service to end users while minimizing cost, maintaining compliance, and reducing security risk.

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Client Management review by Consultant in Information Technology and Services
Consultant in Information Technology and Services
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"Excellent product!"

What do you like best?

Ease of deployment, brilliant functionality such as the ability to Remote Control and fully manage devices across the internet without the need for a VPN. Client Management covers all area's you would expect from a client management perspective but done really well. Patch Management is brilliant and not only does it cover Microsoft patches but also covers all other types of products based on the Ivanti database (Shavlik) which means you can use pre-tested patches for peace of mind.

Inventory Management, OSD and Device Management are great. the Ability to restrict applications until they have been allocated (authorised) a license can save a lot of money especially when you are due to be audited.

What do you dislike?

Interface could do with improving and modernising but functionality wise is great.

What business problems are you solving with the product? What benefits have you realized?

License Management has been a massive requirement which BCM has solved. Ability for the support agents to remote control from just clicking on the Incident when a user phones in has saved a lot of time for our engineers.

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Client Management review by Joel A.
Joel A.
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What do you like best?

Easy way to deploy updates on user's machines.

What do you dislike?

sometimes BMC cannot get to be updated and the patches released are not received

What business problems are you solving with the product? What benefits have you realized?

saving time and manpower

What Remote Support solution do you use?

Thanks for letting us know!

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