Cloud Elements

Cloud Elements

(50)
4.2 out of 5 stars

Cloud Elements is an API Integration Platform purpose-built to connect SaaS and the Digital Enterprise with the applications used by YOUR customers and partners.

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Showing 51 Cloud Elements reviews
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Cloud Elements review by <span>Eric P.</span>
Eric P.
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Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Live in 4 weeks with our best Salesforce integration yet

What do you like best?

I found Cloud Elements at SaaStr 2016 and had an immediate need to build out our integration strategy on paper—little did I know that our need to integrate into tons of platforms fast would be so easy. Their approach to APIs clicked with me right away and gave us exactly what we needed. Then, once we were live, we had customer requests for enhancements that would have required some more customization on our side. Enter "Formula as a Resource"—this was a HUGE problem solver for us to simplify chatter/traffic and minimize the number of API calls our app was making. Instead, we can chain together a series of complex interactions behind the scenes to make a beautiful system for integrations for our customers. Their support team was super helpful to get us live!

What do you dislike?

The biggest improvement they can make is in their documentation (which I've been told is under reconstruction). We ran into a couple of snags early on that were undocumented (Webhooks for Salesforce... just don't do it). What was great is that they made updates after our feedback of incomplete or incorrect documentation, so it was an easy fix.

Recommendations to others considering the product

Do a trial and get an engineer to get into a POC and get them involved. They were awesome to answer questions and alleviate any concern to get on board fully. Overall, their willingness to support us through a trial (and even encourage it) was a huge plus.

What business problems are you solving with the product? What benefits have you realized?

We have build out an incredible Salesforce integration that leverages Cloud Elements, but we have the ability to now add other CRM integrations like HubSpot, Oracle, Dynamics, and more with less than a sprint's worth of coding. I can see us building out an entire suite of integrations powered by the Cloud Elements abstraction layer. It will allow us to make real-time connections to our customer's systems like never before. It will save us months of time in getting product/platform to market.

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Cloud Elements review by <span>Paul L.</span>
Paul L.
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Organic
Reviewed On

Cloud elements accelerated my startup

What do you like best?

I really like the simple layout of their Hub and Elements approach. Cloud Elements enabled us to quickly integrate with multiple cloud storage platforms via a single API. They also have “Hubs” for CRM, Ticketing and Financial systems that we will be using soon. Their customer success teams are amazingly helpful and friendly. There is clearly a great focus on service that comes from the very top of this organization.

What do you dislike?

I would like a per transaction cost model rather than a per instance one as this would suit startup business like mine who don’t know yet “what” they need to connect to or “how many” of these connections they need.

Recommendations to others considering the product

If you need to integrate like we do with say a bunch of cloud storage or CRM systems then cloud elements is a no brainier as you only have to integrate with a single API and it saves you a huge amount of time. Also given that you can see and monitor the API performance and traffic through their console means you save a bunch of time debugging and testing too.

What business problems are you solving with the product? What benefits have you realized?

As a b2b SaaS startup we need to put our product at the centre of our customers’ digital eco systems and that means integration. Being able to do this simply, efficiently and repeatably is vital for us and I can’t recommend cloud elements highly enough.

What iPaaS solution do you use?

Thanks for letting us know!
Cloud Elements review by <span>Jeffrey G.</span>
Jeffrey G.
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Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

A Wonderful Partnership

What do you like best?

My company has a strategic partnership with Cloud Elements and work closely with their team on a weekly basis. We enjoy the positive, "can do" attitude we get from their team-members and the collaborative approach is a breadth of fresh air. There are many things but that is what we enjoy most.

What do you dislike?

There are a handful of platforms they do not support at this time. We understand why but it can present some challenges for us.

What business problems are you solving with the product? What benefits have you realized?

We publish a Field Service Management software platform that requires integration with ERP and/or CRM platforms. Cloud Elements has many/most of these integrations and affords us a great many new business opportunities that we, otherwise, could not pursue.

Cloud Elements review by <span>Khizar N.</span>
Khizar N.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Easy to use Product with a great Team behind it

What do you like best?

CE makes integrations easier. It used to take around 3-4 weeks for us to even build a proof of concept integrations but with CE it takes half a day to do that. Features like Resource, Formulas makes it very easy to incorporate workflows.

I love the team at CE, very helpful people working for the company and what I love is that they actually care about their customers' goals.

What do you dislike?

Nothing so far. It's a bit pricey but then again you get what you pay for.

What business problems are you solving with the product? What benefits have you realized?

We are building integrations between our SaaS product and 3rd party CRMs and Cloud Elements has cut down time to live for us and makes monitoring a lot easier.

Cloud Elements review by <span>Nathan S.</span>
Nathan S.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

Best way to connect your interwebs by interconnecting

What do you like best?

I like how easy it is to setup. I can literally get data from application to another in less than 30 minutes. The user interface is extremely easy to use. They walk you through setting up your first time.

What do you dislike?

Sometimes getting the services to talk to each other can require a lot of small adjustments. Some services are easy, and there are some that are very difficult.

Recommendations to others considering the product

Cloud elements is a great tool for connecting your cloud-based systems. Creating apps only takes a few minutes to do. They have a library of apps that you can explore. This is a great product for someone who isn't very tech savvy due to their easy to use operating system.

What business problems are you solving with the product? What benefits have you realized?

We can automate a lot of data and ship it off to other services without ever having a person handle the data. It's very convenient and saves a lot of time.

Cloud Elements review by <span>Brody D.</span>
Brody D.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd on behalf of the vendor
Reviewed On

A Solid Shortcut to Integrate Multiple Platforms

What do you like best?

We were a bit skeptical about relying on a third-party connector for several key integrations, but we needed to move quickly due to customer demand. CE's platform and developer support put those fears to rest and we've been very happy with the stability and ongoing maintenance of the platform.

What do you dislike?

1) Their service is a little pricey, but reasonable for our needs. 2) For our particular implementation of the document cloud (cloud file storage), we had to do quite a bit of custom work on a third-party extension that they recommended (Filebrowser) to make it work. It would be nice if CE created something better and supported it, so we wouldn't have needed to do it ourselves.

What business problems are you solving with the product? What benefits have you realized?

As a content planning and production workflow platform provider, many of our customers already use cloud storage providers (Dropbox, Box, Drive, etc.) to store and share content assets amongst their content team and agency vendors. By integrating those storage platforms within our application, the content planning, editing/review and collaboration process is more seamless and efficient, which is our ultimate goal as a company.

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