Cloud EMS

(16)
4.0 out of 5 stars

EMS Software provides EMS meeting and room scheduling solutions to their customers as a subscription-based cloud service.

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Cloud EMS Reviews

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Showing 16 Cloud EMS reviews
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Cloud EMS review by <span>Katherine C.</span>
Katherine C.
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"Good Product- making strides in the right direction"

What do you like best?

On the planners side it is very easy to use. Can easily add items to reservations and to make reservations. I also like the calendar function. Very easy to see all of the meetings that are taking place and can see them from previous years as well.

They also make it really easy to make reports. Once you have set up the requirements you want in your reports once it automatically remembers so it speeds up the process

What do you dislike?

They need to work out some errors. At times error messages occur when the planner sends the confirmation emails. If they don't re-add the item that the person originally requested the email shows up as an error.

In addition of the staff side (the requester) it can be confusing to learn how to use it. It is not always clear why they have to click on certain tabs to complete a reservation.

Recommendations to others considering the product

Make a "how to" for your staff members who are using it. Explain to them the steps they need to take in order to complete a reservation.

What business problems are you solving with the product? What benefits have you realized?

It allows staff members to see when specific rooms are available and allows people to request rooms so people are not showing up to use a specific room at the same time. It is also an easy way for them to request space without having to send emails back and forth. Finally it allows them to tell us then what they need for a meeting so we don't have to email them with as many questions.

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Cloud EMS review by <span>Braden K.</span>
Braden K.
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Verified Current User
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"Great Product"

What do you like best?

I can access the system from anywhere with an internet connection!

What do you dislike?

Not as many features as the desktop client of the software. There are some issues when sending reports and confirmations. If "pdf" is not chosen as the output, users will get an error. There is also an issue when setup notes and equipment double up when entering.

Recommendations to others considering the product

Keep moving forward with the options and working on better mobile applications.

What business problems are you solving with the product? What benefits have you realized?

We are able to give other campus personel limited access to the EMS system just for pulling reports without installing anything on their systems.

What School Resource Management solution do you use?

Thanks for letting us know!
Cloud EMS review by Administrator in Food & Beverages
Administrator in Food & Beverages
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Verified Current User
Review Source

"Great Software, Needs work"

What do you like best?

I work in catering for a major University and like that I can log in at any time to see what time classes are scheduled to begin and end, search rooms, Class names etc.

What do you dislike?

I do not personally print out the weekly report (exported out of EMS for weekly meetings with the University Operations department..this shows notes, beginning, end times etc), but I find it to be a pretty terrible layout. It is definitely not easily read, even though it contains all the pertinent info. This is way better than the previous software the university used, but it definitely needs work.

What business problems are you solving with the product? What benefits have you realized?

Super simple to log in and see what time and where classes are running each day. This is probably what we use the most on a day to day basis.

Cloud EMS review by <span>Timothy S.</span>
Timothy S.
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Verified Current User
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"Best Event Management Solution in the market "

What do you like best?

cloud EMS is one of the best solutions for scheduling online. It has a number of uses for educational environments. Easy to customize and implement. The interface is simple and user-friendly.

What do you dislike?

i would love to see more GUI templates added to the package provided

Recommendations to others considering the product

The application is cloud-based. Easy to have it customized and up and running. it is worthy to try.

What business problems are you solving with the product? What benefits have you realized?

EMS is facilitating study room reservation in the library. It is simplifying the meeting room reservation for staff & faculty.

Cloud EMS review by Administrator in Higher Education
Administrator in Higher Education
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Verified Current User
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"Our Department Couldn't Live Without It"

What do you like best?

We are in charge of booking everything in every building on our campus. Without this software, there is no way we could keep track of everything and everyone. The fact that you can't double book spaces is wonderful and the ability to sync with our campus calendar helps everyone see what is going on.

What do you dislike?

It can be slow at times. Having to put on a 100% discount on a room if the event is cancelled is nonsense. If it is cancelled, there should be no need for that!

What business problems are you solving with the product? What benefits have you realized?

Keeping a campus calendar up to date, being able to pull historical reports and keeping track of attendance at events. Pulling inventory numbers is also a plus.

Cloud EMS review by Administrator
Administrator
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"Great event management software"

What do you like best?

I like that it is designed for many functions of setting up an event from booking the room, catering, setting up billing, contracts, as well as the after the event functions such as billing and payment.

What do you dislike?

I think that it could be more user friendly. Once I used it for a while I was able to navigate the functions I do pretty well but it was not intuitive as to what to do to go through the billing process.

Recommendations to others considering the product

I think that setting up all possible options from the beginning will help you have options for events. If you only do what you think you will need you will find you need more very quickly.

What business problems are you solving with the product? What benefits have you realized?

It has allowed us to have multiple departments involved in event management and doesn't fall on one person. Each person can book their own event.

Cloud EMS review by <span>Tom R.</span>
Tom R.
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Verified Current User
Review Source

"Great for in-house events"

What do you like best?

The interface is very customizable which makes things easy for our events team - we can tailor it as needed!

What do you dislike?

At times it can be a bit counter-intuitive but since we customize our interface, we managed to fix the problem

What business problems are you solving with the product? What benefits have you realized?

We use it to solve the problem of lots of HQ staff requiring meeting space with no good way to coordinate. This fixes that problem

Cloud EMS review by User in Internet
User in Internet
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Verified Current User
Review Source

"Cloud EMS Review"

What do you like best?

It has a clean interface that can be easy to use after some practice. It's also open to customization. It's great for scheduling and to manage time more efficiently. I really like their calendar. It's the highlight of the service. It has good educational application.

What do you dislike?

Navigation can be a bit tricky and needs some practice.

Recommendations to others considering the product

Definitely, use it for your scheduling needs. I'd recommend you use it to maintain your class schedules.

What business problems are you solving with the product? What benefits have you realized?

Scheduling, Class management, Time-management

Cloud EMS review by <span>Jeremy C.</span>
Jeremy C.
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"Great tools for our needs"

What do you like best?

Easy to find available spaces, with pertinent information regarding the capabilities of the space. Also, very easy calendar to navigate.

What do you dislike?

This tool is a little clicky, there is lot to learn about navigation but once you get it down it's a nice tool.

Recommendations to others considering the product

There are a lot of navigation tasks to learn but once you learn them it is a very powerful tool!

What business problems are you solving with the product? What benefits have you realized?

Finding spaces for courses with meet the needs of the instructor.

Cloud EMS review by User in Legal Services
User in Legal Services
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Verified Current User
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"A lot of customization available based on our firms needs. "

What do you like best?

The level of customization available to best suit our firms needs.

What do you dislike?

The schedule does not update automatically when a meeting is scheduled, the page has to be manually refreshed every so often.

Recommendations to others considering the product

More advanced scheduling system and easy to use for a great number of people.

What business problems are you solving with the product? What benefits have you realized?

Easy for everyone to schedule meetings with their own specific requirements.

Cloud EMS review by User
User
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Verified Current User
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"Good for space management in a company"

What do you like best?

Ease of use is great, very intuitive system.

What do you dislike?

Editing reservations is not always easy (especially start and end times).

What business problems are you solving with the product? What benefits have you realized?

We have many rooms/spaces in our building that get used in many different capacities. This allows everyone to see what is available and book reservations as needed.

Cloud EMS review by <span>Kim W.</span>
Kim W.
Validated Reviewer
Review Source

"Excellent, easy to use"

What do you like best?

Once you get an idea about what the various terms mean, it is super easy to navigate

What do you dislike?

As I mentioned above, there is a slight learning curve with some of the terms

What business problems are you solving with the product? What benefits have you realized?

Being able to access the software offsite is critical

Cloud EMS review by User in Education Management
User in Education Management
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Verified Current User
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"EMS Review"

What do you like best?

IThat it keeps track of each lease that I do on it

What do you dislike?

I find it difficult to navigate, does not have a great user guide

What business problems are you solving with the product? What benefits have you realized?

Everything in one place

Cloud EMS review by Administrator in Higher Education
Administrator in Higher Education
Validated Reviewer
Review Source

"Great event management software"

What do you like best?

I like that it takes all departments involved in an event into account with this software, it helps us to schedule rooms, plan for additional staff, invoicing and recording payments.

What do you dislike?

I dislike that you need to understand where to look for options and the menus are not intuitive.

What business problems are you solving with the product? What benefits have you realized?

This has helped our college campus to schedule events and invoice clients for room use and catering.

Cloud EMS review by User in Higher Education
User in Higher Education
Validated Reviewer
Verified Current User
Review Source

"Great product"

What do you like best?

easy to use and easy to train new students on.

What do you dislike?

I am happy with the service that cloud EMS provides.

What business problems are you solving with the product? What benefits have you realized?

Scheduling

Cloud EMS review by User in Higher Education
User in Higher Education
Validated Reviewer
Review Source

"EMS Review - Like it!"

What do you like best?

Ease of use, accessibility, can do multiple things in one software program - room bookings, catering, meetings

What do you dislike?

The print outs we use from EMS are very confusing and have info we don't need on them

What business problems are you solving with the product? What benefits have you realized?

Room bookings, reducing overlapped event bookings

Kate from G2 Crowd

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