What do you like best?
Really fined tuned program that incorporates several other programs that do same or near identical functions to an all in one source. I personally used the inventory function and really liked the ease of it compared to using AEM previously, think it definitely has an advantage.
What do you dislike?
From testing some of these products along with others on my team and other teams as well, we found that some of the other specific programs tend to work better.
Recommendations to others considering the product
Give it a try. You may definitely like the convenience of having multiple programs/ applications all into the one management suite. Inventory is a big spot I was personally responsible for and this program definitely assisted better with that than others tried such as AEM.
What business problems are you solving with the product? What benefits have you realized?
It really is a "one place shop" using for inventory, software distribution, patching, reports and remote control. The possibilities are vast for this software.