CloudApp sucks you in with what I can best describe as a steady barrage of "oh that's neat" moments. It's death by 1000 cuts.
At first, you're hesitant to dive right in so you start slow - maybe a shared screenshot on Slack here and there. Then maybe you move into gifs and full recorded videos. Then you realize you can narrate those videos so you start sending out tutorials through CloudApp to clients. Then comes sending annotated images, pdfs, and full documents and BAM - they got you.
CloudApp breaks into your garage every night and refurbishes your old run down Jalopy one piece at a time. You don't notice as it's happening but one day you're driving down I95 in a shiny new mustang wondering when did things get so dang easy?
Dip your toes in - you won't regret it!
An picture's worth 1,000 words. An annotated picture's with 2,000. Put simply, CouldApp allows for easier transfer of information both internally and externally. This is especially important when correspondence is done digitally through Slack or email.
You don't ever have to explain an issue via text again. You can just send a quick pic - or a video if a picture can't do it justice. CloudApp becomes an extension of you when conversing digitally.