What do you like best?
I love the fact it quickly allows you to screenshot something and send an photo or animated GIF in an email (as a link - hosted in the cloud) rather than as a photo attachment. This works wonders when someone forwards your email and the photos may have disappeared.
From a desktop perspective - I love the fact I can just drag a file to the icon and it uploads it and copies the shareable link to my copy/paste.
It makes sending files up to 1gb (even zipped folders up to 1gb) super easy.
Aside from sending video instructions easily and quickly inside emails (without needing to send attachments) is sharing files between computers.
I simply drag a file from one workstation into the CloudApp - seconds later it's uploaded and available to download on my other computer. Basically it's just faster than pluggin in a USB drive - saving me time at least a few times a week.
What do you dislike?
At the moment, and for the months I've been using it, they have zero love for Android users.
There was a third party app that worked with CloudApp but they've since broken that connection and now my Samsung S7 Edge is basically useless when it comes to CloudApp.
I would LOVE to be able to record videos using my phones cameras (front or back) to send quick and easy video emails - but they just haven't developed anything (literally zero apps) for Android. It's frustrating - but their desktop support (I use it on a Macbook Air and two Windows 10 workstations)
I also want the ability to "copy content" like on a Mac - but on my Windows computers. It's useful for pasting directly into Facebook.
Recommendations to others considering the product
At first, I thought CloudApp seemed too good to be true but signed up anyways.
For me the biggest issue isn't usually "just the features", rather, it's the fit and finish (or execution) on a daily basis using software. CloudApp nails it in every way except the Android support.
My goal is always to delight my customer, CloudApp helps me in that way because I've had numerous business owners ask me directly how I create the emails like I do and they always are impressed with CloudApp. As of today March 5th, 2018, it has my solid recommendation.
What business problems are you solving with the product? What benefits have you realized?
Saving time transferring files between computers.
Sending animated instructions to clients as screen recordings (with audio as a video or just as a light GIF).
Delights my clients (when I send them quick GIFS). It works so fast!