Poor Customer Satisfaction scores, high customer acquisition costs and Unhappy Customers. Is your Business finding it hard to build and maintain customer relationships?
CloudCherry is a Customer Experience Management (CEM) platform that is changing the way organizations around the globe listen and respond to customers. CloudCherry's innovative journey-based approach, integrations and predictive analytics allows business leaders to quickly understand customer needs to proactively tackle churn, increase recommendations and productivity. With its quick deployment architecture and Customer Experience framework CloudCherry enables industry-leading response rates, real-time actionable insights and business outcomes. CloudCherry's customer obsession means that support is bundled into the platform for the best CEM value on the market today.
CloudCherry is based out of Salt Lake City UT, with offices in Singapore, India & Dubai.
• We give organizations the utmost ease of getting started on their VOC program
• We provide omnichannel execution to deliver feedback touchpoints outside of just email
• We remove complexity with our product that’s extremely simple to use, yet offers comprehensive results and insights
• We use our formulated CX framework that converts CEM into an easy-to-follow guideline for success
• We have out of the box predictive capabilities