Poor Customer Satisfaction scores, high customer acquisition costs and Unhappy Customers. Is your Business finding it hard to build and maintain customer relationships?
Understanding Voice Of Customer has never been easier or faster, thanks to CloudCherry’s Customer Experience Management platform. Used by leading global enterprises today to delight their customers, the platform helps leaders map and capture omni-channel feedback across the customer’s journey (that’s 17 channels as of today), empowers every single person within the organization with data-driven insights and real-time actionability, and integrates with leading Systems of Records to make CX a key driver of growth and profitability.
CloudCherry is based out of Salt Lake City, with offices in Singapore, India & Dubai. The company is backed by Vertex Ventures, CISCO Investments, IDG Ventures India, The Chennai Angels and Capillary Technologies. To know more about how your organization can drive Customer Delight, visit www.getcloudcherry.com
• We give organizations the utmost ease of getting started on their VOC program
• We remove complexity with our product that’s extremely simple to use, yet offers comprehensive results and insights
• We use our formulated CX framework that converts CEM into an easy-to-follow guideline for success
• We are proud of our support, expertise and learnings we provide to our customers in every step of their way