CloudExtend

5.0
(4)

CloudExtend, (a Celigo brand) builds applications for end users of NetSuite and Salesforce that allows them to work exponentially faster. Our team has a laser focus on Excel and email integrations. Combined with our strong background in ERP and CRM, this enables us to deliver products that install in seconds and delivers immediate benefits.

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CloudExtend review by John S.
John S.
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"Best app for Salesforce - ever."

What do you like best?

Ease of use and power of functionality, and the support team. We don't have a dedicated admin, and we've spent countless hours cleaning up our database and fixing errors. With this tool, I can export records, clean them, and import them in minutes as opposed to hours and days of fixing issues.

What do you dislike?

The only ONLY issue I seem to have is uploading massive record counts and having issues with the records that are timing out the upload or causing it not to complete. Deeper looks into the data showed that there were errors in the data, but it still required some deeper looks.

Recommendations to others considering the product

I wish I had this tool to start when I launched our org and we boostrapped our version of Salesforce for our orgs. We didn't use a high dollar consultant (frankly I don't know how any small business does) and this helps fix the oops that happen with users, and myself.

What business problems are you solving with the product? What benefits have you realized?

I am able to continue merging data, cleaning up old data, importing new records, and fixing issues for users who just don't seem to get how to fix their own!

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CloudExtend review by Kenn J.
Kenn J.
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"Must have application for NetSuite Administrators - CloudExtend Outlook for NetSuite"

What do you like best?

This add-on allows me to attach emails from Outlook to Employee and Vendor records.

What do you dislike?

I do not have anything that has been a problem and I have been using this add-on for the last 6 months.

Recommendations to others considering the product

The Communication tab in NetSuite is the source to view messages from our organization. This allows the Order to Cash team and the Procure to Pay team to improve our customer and vendor experiences.

What business problems are you solving with the product? What benefits have you realized?

We are using this product to enhance our ITGC Controls. Changes that are made to master files in NetSuite all require a service ticket to be in compliance. This application provides new functionality that allows me to attach the service request as well as the confirmation email to the records in NetSuite.

What Cloud Migration solution do you use?

Thanks for letting us know!
CloudExtend review by Patricia B.
Patricia B.
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"My very favorite time-saving device!"

What do you like best?

Once I get it figured out (I'm a slow learner) whatever I'm doing just takes moments and voila! the data is in Salesforce--or out of Salesforce in moments! I like the template creation as a way to standardize what I'm trying to do. I sometimes dread a coming excel process, but once I dive in with Cloud Extend (and figure out what I'm doing, all is good!

What do you dislike?

I have discovered bugs (which the Cloud Extend team seems grateful to learn about and fixes immediately) And sometimes I have an emergency and support is not always able to handle emergencies. They are apologetic and jump right it to fix or help. And I realize that not many support teams out there are able to handle an emergency. Sometimes the filters are awkward and you have to do something SQL-like. (They always help me if my project needs some SQL logic.

Recommendations to others considering the product

Try it you'll like it!!

What business problems are you solving with the product? What benefits have you realized?

Putting products into Salesforce (Products and Pricebooks) is a breeze. Especially adding to the second Price book. I clean up my storage easily by deleting items and it handles the quantity delete beautifully. Of course any import or export. It has helped me with my fear of importing. As I get more familiar, it looks like I'll be able to do more excel related things.

CloudExtend review by Erin R.
Erin R.
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Verified Current User
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"Such a time-saver!"

What do you like best?

The overall functionality of being able to save so much time when updating large amounts of Salesforce date.

What do you dislike?

I don't use it enough ;-) I am certain that I could be using it more in my day to day work and plan to explore options for this soon.

Recommendations to others considering the product

This is a highly recommended product. It will save you so much time and make keeping your Salesforce data updated so much easier.

What business problems are you solving with the product? What benefits have you realized?

This makes me so much more efficient as our company's Salesforce admin.

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