Cloudingo

(22)
4.5 out of 5 stars

With Cloudingo, you can connect, scan and dedupe your entire salesforce.com database in no time.

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Cloudingo review by <span>Zoe W.</span>
Zoe W.
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Easy and intuitive data cleansing tool

What do you like best?

Cloudingo makes it about as easy as possible to stay on top of duplicate data in Salesforce and automate as much of the cleanup as possible. The process for defining matching rules is mostly intuitive, and performing cross-object merges (Lead to Contact, Lead to Account) is far, far simpler than with competitor tools. We've set Cloudingo to periodically run scheduled merges to take care of low-hanging fruit (obvious duplicates) -- and it's saved us tons of time and lots of headaches.

What do you dislike?

The data import process is a little bit more complicated than I'd like. I find that I rely on Cloudingo to run after the fact to perform Lead-Account merges rather than attempting to control for that upon upload.

What business problems are you solving with the product? What benefits have you realized?

Previously, we had thousands of duplicate leads in Salesforce, and Lead-Account merging was a major problem. Cloudingo not only helped us address the underlying problem but now continues to help us keep new dupes at bay.

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Cloudingo review by <span>Kathy K.</span>
Kathy K.
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Great Deduping tool

What do you like best?

It allows you to dedupe more than 3 accounts at a time, and is much better than Salesforce's own deduping tool. Additionally, the search function is much better at finding wildcard matches, where Salesforce won't necessarily find everything you searched for.

What do you dislike?

It takes a very long time to load, but that's because it's processing your entire Salesforce database.

Recommendations to others considering the product

This is a powerful de-duping tool that also allows you to mass convert leads.

What business problems are you solving with the product? What benefits have you realized?

This tool allows us to dedupe contacts, leads, and accounts, and it can be automated. We end up with dupes in the system constantly because of form fillouts and list uploads from events which don't use consistent account names.

What Data Quality solution do you use?

Thanks for letting us know!
Cloudingo review by <span>Patrick S.</span>
Patrick S.
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Useful for reviewing large imports

What do you like best?

It works - on large data imports. It does work well, when you take the time to run all of your data through it.

When you do run it and it finds dupes, you can run any sort of merge, exclusion, etc. that you can think of! Very handy for solving a variety of problems.

What do you dislike?

It's complicated. It doesn't always run. I wish that it just ran like a shield for all of my data, protecting any data import from any source from dupes, but it doesn't.

Recommendations to others considering the product

Evaluate how you will be using your data integrity software and then carefully evaluate Cloudingo. This software was chosen before I began at my work, so I had no input. Given what I know now, I would definitely take time to look for a solution that will better fit how we upload data.

What business problems are you solving with the product? What benefits have you realized?

Ensuring data integrity and precision.

Cloudingo review by <span>Simon W.</span>
Simon W.
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Data quality is VITAL to Salesforce, you must get a tool like this.

What do you like best?

The tool exists outside of Salesforce but that isn't a negative for me. Really easy to get filters set up and running. The preview comparison is really useful to check the before/after merge status of merge groups and the automation is near on invaluable.

What do you dislike?

Sometimes is a little difficult to set up more advanced duplicate rules, although support are more than willing to jump in and help out on any problems you have.

Reporting. I do wish this could be done in Salesforce and not using their reports suite.

Recommendations to others considering the product

If you've got a full sandbox, definitely run your merge scenarios in there before committing to live automation.

Cloudingo is also a mechanism that tidies your existing universe, it is well worth looking at a dupe blocker like data.com to pair with it to get better coverage.

What business problems are you solving with the product? What benefits have you realized?

We have a prospect universe of over 1 million. Dealing with our volume of leads is absolutely vital in terms of contact quality and size of database for storage limits.

Cloudingo review by <span>Praveen K.</span>
Praveen K.
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A perfect tool for the most accurate & Quality SalesForce Data Management

What do you like best?

Even in the large companies, there could be cases where multiple business development managers/ sales team approaches similar clients. This probability is very high in SMEs where processes are not standard. This leads to chaos and the sales conversion is poor. Cloudingo is very light tool to integrate with you SalesForce tools.

(1) It could be integrated with all the CRM tools.

(2) It easily eliminates the redundant & duplicate data from the huge SalesForce data.

(3) Even during importing new CRM, it cleanses the import data and your CRM looks highly organised, clean and accurate.

What do you dislike?

(1) With bulk import of data, the performance in terms of speed is not good. Sometimes it might hang also.

(2) In some cases, integration with is not feasible with some application if they are developed older technology platform.

Recommendations to others considering the product

It is one of the best and cost-effective solution to manage your SalesForce data.

What business problems are you solving with the product? What benefits have you realized?

Being a business development manager, CRM is one of the most common tool which is used by us. But there are so many prospects, leads, accounts for each sales person; that data seems confusing. Cloudingo has helped us in organizing and standardizing our CRM data.

Cloudingo review by User in Information Technology and Services
User in Information Technology and Services
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Perfect software for de-duping

What do you like best?

Easily accesses your Salesforce account and sets up parameters that can find all the duplicate contacts and accounts in your software. It's a very easy to use interface and integrates seamlessly with Salesforce.

What do you dislike?

At first, it is quite difficult to find exactly what you're looking for, so the initial set-up may be difficult. I found myself having to talk to the Support team a lot to find out how it all works.

Recommendations to others considering the product

If you want to clean up your database, or just find out what it's made up of, Cloudingo works extremely well in eradicating those errors.

What business problems are you solving with the product? What benefits have you realized?

We were having many problems within our Salesforce CRM which resulted in duplicate contacts being made in our database. Not only was it causing a problem for the Sales staff but for Marketing too as we couldn't process reports and dashboards without seeing multiple issues. Now with Cloudingo, we can easily banish those duplicate bits of data and finally clean up our database.

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