CloudSponge

(10)
4.8 out of 5 stars

CloudSponge is a software-as-a-service tool for importing contacts from address book providers like Gmail, Yahoo Mail, Outlook.com, iCloud and AOL.

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CloudSponge review by <span>Jacob M.</span>
Jacob M.
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Great tool. Extraordinary support.

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What do you like best?

The integration was simple, the support is extraordinary, and our time to market was a small fraction of what it would have been were we successful building a similar tool ourselves.

CloudSponge even modified their product to support a unique requirement we had, so we didn’t have to make the customization ourselves. We were certainly impressed with that level of support.

What do you dislike?

No complaints, the tool did exactly what we wanted. It even gave us more options than we knew what to do with.

What business problems are you solving with the product? What benefits have you realized?

PledgeStar wanted to make it easier for its users to send pledge requests by selecting family and friends from their online address books instead of entering them manually.

We initially started to code it ourselves, but then discovered CloudSponge and immediately realized we’d be fools to create what they had already perfected. Developing, testing and maintaining that code would surely increase our time to market and introduce unnecessary risk.

Our initial goal was to make it easier for our users to send pledge requests to their family and friends. What we didn’t anticipate was that users who used our online address book feature received 25% more donations than those who didn’t.

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CloudSponge review by <span>Wesley H.</span>
Wesley H.
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Verified Current User
What do you like best?

My research on how to import email addresses from users' contacts lists and quickly became a search for the best 3rd party solution for it. It would be ridiculous to implement oauth for a couple dozen email providers so you can hook into your user's contact lists. So after an afternoon of research and tinkering around I decided on and set up CloudSponge. Their setup docs are pretty straight forward so it was easy to get working in my Rails/React app. Using the finished product after an afternoon of researching/tinkering was definitely the best part.

What do you dislike?

The pricing is a little steep. It's high enough where I considered implementing my own solution just for Gmail. However it is nice to know that many many email clients are represented so I haven't bothered.

What business problems are you solving with the product? What benefits have you realized?

The Hustle has a page where subscribers can invite their friends to subscribe, and they get referral credit. The CloudSponge plugin allows users to select emails from their email client's contact list so they don't have to type them in. We're emailing approximately 200 invites a day and about 6 people use the CloudSponge plugin. But when they do use the plugin they tend to email more people. One person invited over 6000 people from his contacts.

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CloudSponge review by <span>Desi M.</span>
Desi M.
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Cloudsponge thumbs up

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What do you like best?

I really enjoyed working with Jay and his team. They were super responsive when we had questions or needed some additional functionality. They deployed so we could. :) We needed to be able to have an easier way for people to invite others to our system since we are a closed invitation only platform and Cloudsponge did the trick.

What do you dislike?

We ended up rolling a lot of our own UI and interactions because what we needed didn't fit into the normal use cases. However, the team was very responsive and helpful in helping us achieve our goals.

What business problems are you solving with the product? What benefits have you realized?

Our business is an invitation only system and therefore it is pretty important that people can easily invite others. Cloudsponge is helping us help our users do just that. We have only just recently released the functionality but we are already seeing an increase in invitations sent.

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CloudSponge review by <span>Arnon S.</span>
Arnon S.
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amazing software

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What do you like best?

The ease of use for the end user. The fast import. The easy integration. The Frequent upgrades.

What do you dislike?

Nothing i can think of in particular. Maybe the dealing with LinkedIn. import which is anyway problematic so I wouldn't blame CS

Recommendations to others considering the product

The staff is awesome !!

What business problems are you solving with the product? What benefits have you realized?

importing contacts for our end users is critical to the success of fundraising campaigns. Since email is the most effective tool for friends raising, CS is instrumental to the success of personal fundraising pages.

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CloudSponge review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
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What do you like best?

We first started using Cloudsponge several years ago. Since the initial setup we haven't had any issues with it and it continues to run month after month. It saved us lots of development time compared to writing our own code to import from Google, Yahoo, AOL, etc. As our business has grown, so has our customer's usage of Cloudsponge to load their contacts into our site. We're now averaging over 1,000 address book imports a month and we almost never get questions about how to use the widget.

We recently upgraded to the new Cloudsponge widget and the timimg was great. Their new widget UI has a mobile first design and works perfectly on our new mobile friendly site.

What do you dislike?

The initial setup was a little tricky when linking Cloudsponge and our API keys with the 3rd party sites. That's been a while ago, so it may be an easier process now.

What business problems are you solving with the product? What benefits have you realized?

Cloudsponge allows our customers the ability to imports their friends and family onto their guest list directly from many of the most common webmail and email clients. This is easier for our users than having to build their list manually in an Excel or CSV file.

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CloudSponge review by <span>Promothash B.</span>
Promothash B.
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Best contact importer

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What do you like best?

We have exploring contact importer for our product https://democ.io and we want an seamless integration with minimum efforts. We have tested various products and finally came across Cloudsponge which we feel is the best product in the World. The ease of integration and excellent support. We love Cloudsponge.

What do you dislike?

I hope to see much more Email service providers integration.

What business problems are you solving with the product? What benefits have you realized?

It helps people to send invites to their friends or Colleagues to join the Democ groups.

It's ease of integration and excellent support. It supports many Email service providers and the user interface is mobile friendly.

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