What do you like best?
the servers are fast, I mean blazing fast. my website used to be hosted on shared hosting and used to take seconds to load. since moved to cloudways it barely takes a second with content over 4-5 MB on the homepage. there are a lot of scripts and cloud service providers to choose from, I went with google cloud and never disappointed for a second. the great thing about options is that you could choose a plan that tailored to your needs. they also offer a free trial for users to try them, after which you should choose a plan to continue. they have plans that fit everyone's budget which is another perk about them. the support is also really awesome, I had few doubts while setting up the hosting but the support was always there to help and replies almost instantly to your queries.the interface is really pretty and very easy to navigate through.
What do you dislike?
the no of scripts is limited, I once got an error with WordPress database and got my website down for like 3-4 hours which eventually got live thanks to their wonderful support.
Recommendations to others considering the product
the best thing about cloudways is the free trial option. if you're interested in hosting on the cloud, go for the trial with cloudways and find for yourself.
What business problems are you solving with the product? What benefits have you realized?
Hosting my website in the cloud, the servers are very fast and responsive. also, the support is really helpful.