Comindware Tracker

4.8
(19)

Comindware Tracker® is Workflow Automation and Business Process Optimization Software. It delivers all the power of traditional BPM software while ensuring much easier system setup and application flexibility and configurability.

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Showing 19 Comindware Tracker reviews
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Comindware Tracker review by Lucy S.
Lucy S.
Validated Reviewer
Verified Current User
Review Source

"Outstanding solution for workflow automation"

What do you like best?

Comindware Tracker enables both IT and business users to develop, maintain and update workflows using simple drag and drop web-interface. Forms designing process is easy too. You can set rules and controls in a form and they will be replicated out for usage on mobile devices within a single publishing process.

What do you dislike?

It might be slightly fiddly to set rules in forms as far as you have to use Excel-like formulas. Any way, I did it twice and now can tweak rules with ease.

Recommendations to others considering the product

Outstanding software, highly recommend.

What business problems are you solving with the product? What benefits have you realized?

We work with Comindware Tracker to address workflow requirements across all areas of the company. HR is one of a common areas of use. We automated a bulk of processes including, recruitment, onboarding, training, performance review, compliance review, and more. Besides, we integrated Comindware Tracker with our performance management system, so it sends reminders.

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Comindware Tracker review by Steward C.
Steward C.
Validated Reviewer
Verified Current User
Review Source

"One of the best tools for workflow management"

What do you like best?

Comindware Tracker make it easy to tweak workflows and forms, so users can easily optimize without breaking stride. It successfully routes hand-offs between different teams, adds transparency to workflows and has a set of social collaboration tools.

What do you dislike?

It lacks out-of-box integrations with popular web-services, only open API for integration.

Recommendations to others considering the product

Comindware Tracker is a good choice for business units that should be following a defined workflow and require ability to tweak it quickly from time to time. This workflow management software is also well suited for businesses that require following standard SOP (Standard Operating Procedures).

What business problems are you solving with the product? What benefits have you realized?

Comindware Tracker is being used to track the full lifecycle of our service from managing offer requests that come through a web form and then processing service request and managing service delivery. This workflow management and collaboration tool adds a tremendous amount of transparency to our consultation and research process and allows for successful management of hand-offs that a necessary between different teams.

What Business Process Management solution do you use?

Thanks for letting us know!
Comindware Tracker review by Shauna B.
Shauna B.
Validated Reviewer
Verified Current User
Review Source

"Great workflow management and collaboration tool"

What do you like best?

The parallel processes feature allows sending a document for review and approval to several people rather than a single person.

What do you dislike?

Nothing as for now. Note that we have been using it for as lately as half a year.

Recommendations to others considering the product

Comindware Tracker is great for workflows that involve several people and require collaboration. It also works good for your daily workflow tasks management . I would not use it for individual tasks and assignments management as far as it allows limited functionality for these needs.

What business problems are you solving with the product? What benefits have you realized?

Some departments are using Comindware Tracker and one day we are likely to find it serving work flow and across the organization. Form-based workflows or a collaborative work processes are designed and deployed by demand and solve various problems - invoice approval, certification, new employee onboarding, travel request management, ... It helps to reduce the workflow turnaround time.

Comindware Tracker review by Nahid H.
Nahid H.
Validated Reviewer
Verified Current User
Review Source

"Comindware Tracker is easy to use and budget-friendly!"

What do you like best?

I benefit from this software by getting a variety of reporting options and features for a relatively low cost. These are helpful for my company. This software is perfect for me needing to track Workflow time or give access to Workflow task breakdowns. It was easy for me to set up my team with access credentials to their files. I also love how budget-friendly Comindware Tracker. It provides a scalable solution that should allow me to grow my company without too much fuss or further set-up required.

What do you dislike?

I don't have any particular dislikes about the software. Sometimes it is difficult to get ahold of customer support but they seem to have stepped up their game lately, so perhaps this is changing. Overall, such a great software to track your workflow.

What business problems are you solving with the product? What benefits have you realized?

I used this software as a workflow managemet software. All of this software are really nice. And, I benefited from this software by getting a variety of reporting options and features for a relatively low cost. These are helpful for my company. This software is perfect for me needing to track Workflow time or give access to Workflow task breakdowns.

Comindware Tracker review by Alexey F.
Alexey F.
Validated Reviewer
Verified Current User
Review Source

"Excellent workflow management platform"

What do you like best?

Ease of setup, speed of application development and enhancement. Excellent customer service and technical support.

What do you dislike?

Nothing that would really faze... I'd suggest Comindware to improve their tutorials and cater them better for real life issues.

Recommendations to others considering the product

First of all, it is easy to set up and get familiar with - I built my first app prototype and got it up and running during trial period. Tutorials and technical support service help a lot. Highly recommend - give it a try.

What business problems are you solving with the product? What benefits have you realized?

We are using Comindware Tracker to enhance daily workflows across the company and have numerous workflow apps for approval management, claims management, IT requests handling, and much more. This tool also helps us with facilitating the sharing information by employees and building knowledge base.

Comindware Tracker review by Brad E.
Brad E.
Validated Reviewer
Verified Current User
Review Source

"Simple and powerful workflow management system"

What do you like best?

The ease of creating your own web-forms and workflows. I can get a workflow up and running within minutes without long learning curve. In Comindware Tracker I can easily update workflows and forms any time when I see that the process should be run in a different way or form lacks an important field, just with simple drag-n-drop, without coding. However, if you know a little about Excel formulas you can make your workflows even more powerful.

What do you dislike?

None at this moment. Whatever concerns I had was addressed by Comindware support team.

What business problems are you solving with the product? What benefits have you realized?

Our employees previously had to meticulously check Excel-files and email in order to keep track of their tasks and deadlines, but Comindware Tracker does that all for them and reminds when a workflow task is due or overdue. It helps with holding employees accountable down the chain of approvals and request management.

Comindware Tracker review by Alexey G.
Alexey G.
Validated Reviewer
Verified Current User
Review Source

"Fast and Efficient Workflow Development"

What do you like best?

Comindware Tracker allows you to create workflows very quickly and simply in comparison with SharePoint Designer. The graphical workflow builder is available via web browser and empowers business users to create their own workflows with drag-and-drop simplicity. It is very useful! When workflows are created by IT guys inside or outside of the company, it takes a lot of time to communicate the requirements and get them exactly right. With Comindware Tracker business users don't need to outsource workflows.

What do you dislike?

MS SharePoint and Outlook integrations work perfectly. It would be wonderful to have more integrations with web services - Comindware support informed that we have it in a road map.

Recommendations to others considering the product

Give it a try - you would not be disappointed.

What business problems are you solving with the product? What benefits have you realized?

We use Comindware Tracker in order to improve SharePoint workflow capabilities. Comindware Tracker and SharePoint workflows can be used side by side. In some departments of our company they are ok to use SharePoint Designer for automating workflows, meanwhile for majority of groups within the company visual workflow building is a huge benefit. This provides a lot of flexibility in creating workflows and even more - there’s no more need to select experts to maintain all workflows. It was our enterprise deployment bottleneck and now it is settled.

Comindware Tracker review by Venice S.
Venice S.
Validated Reviewer
Review Source

"Made us much more responsive to requests"

What do you like best?

Comindware Tracker is available from a web-browser and there's no need no switch to another environment if you're required to create new workflow or correct an existing one. Employees also enjoy easy workflow tracking, timely notifications and communication tools. Excel exports come useful from time to time.

What do you dislike?

You can create any report you need, but you have not so many report templates. It might be good to use several ones.

Recommendations to others considering the product

Comindware Tracker is easy to setup since it is a cloud-based tool. They offer 30-day trial and it is enough to give it a try and figure out if you are comfortable with workflow and form designers, learn how to set business rules and permissions, and tweak it to your needs.

What business problems are you solving with the product? What benefits have you realized?

This workflow tool is in use all over the company. We have about 30 different workflows, from new employee hiring and vocation request, and to budget approval and capex request. The key benefits are streamlined collaboration and transparent tasks flow. we definitely got much more effective and reduced operating costs.

Comindware Tracker review by User in Mechanical or Industrial Engineering
User in Mechanical or Industrial Engineering
Validated Reviewer
Verified Current User
Review Source

"Comindware Tracker has helped get my department back on track!"

What do you like best?

Comindware Tracker is great for keeping everyone in loop. Before Comindware Tracker sales would have to contact engineering to see what phase a project was in, now anyone can see where a project is at which has eliminated a lot of phone calls. Also projects are released to production a lot more efficiently and effectively.

What do you dislike?

I would like to see Comindware Tracker be more compatible with Outlook. It works but not without making out look crash. Also the layout of the software is lacking sore serious pizazz. The automated E-mails letting you know what stage the project is in just get annoying and don't really help.

Recommendations to others considering the product

I would like to see Comindware Tracker be more compatible with Outlook.

What business problems are you solving with the product? What benefits have you realized?

Comindware tracker does a great job of making sure projects are being built to the latest revision. Being able to confirm what phase a project is in is very beneficial to my department.

Comindware Tracker review by Mark B.
Mark B.
Validated Reviewer
Review Source

"Workflow automation software for non-technical users"

What do you like best?

Comindware Tracker is a powerful tool that for those who has basic Excel knowledge - it’s more than enough to create workflows and set your custom business rules. The UI is intuitive.

What do you dislike?

There is nothing of significance that I could not quickly resolve by chatting with the support team.

Recommendations to others considering the product

I would strongly recommend using Comindware Tracker.

What business problems are you solving with the product? What benefits have you realized?

I set up Comindware Tracker for my small business clients in order to automate and manage the inflow of orders, HR workflows, approval requests, and the whole bulk of processes in a company. The key benefit of Comindware Tracker is ease of use and management - my client can easily create workflows and forms, adjust existing ones when it gets necessary, set access rules, and more. Even basic Excel knowledge isn’t must have - graphic builders for workflows and forms help a lot.

Comindware Tracker review by Yauheni T.
Yauheni T.
Validated Reviewer
Review Source

"Great for CapEx and other requests management"

What do you like best?

We have found Comindware Tracker to be a powerful and reliable platform for creating and running either simple or complex workflows. We use it globally in the company and for many processes such as CapEx requests, travel requests, housing reimbursement, etc. The system routes requests, stores all the details per request, logs what happened with each request, sends reminders and notifications, and even fires parallel workflows based on business rules. Comindware Tracker is great for streamlining request management and improving productivity.

What do you dislike?

We are happy with the system and encounter very few issues that require vendor’s support. When we needed to contact Comindware team for help, they were extremely responsive and willing to work with you to come to a solution as soon as possible.

Recommendations to others considering the product

Comindware Tracker is well suited for the most workflow automation needs.

What business problems are you solving with the product? What benefits have you realized?

We were looking for both reduce and optimize capital spending and realized that using email threads for handling CapEx approval workflows brings too much risks and waste. Comindware Tracker was implemented for automating capital expenditure process and in a pretty short while it became usual across the whole company. Comindware Tracker allows heads of departments to design their own workflows and not have to wait for IT to develop the workflows - it makes the difference for our business! And all the processes are evidently made much more effective.

Comindware Tracker review by Jannet S.
Jannet S.
Validated Reviewer
Verified Current User
Review Source

"Awesome tool for approval workflow"

What do you like best?

Easy workflow setup and ability to run parallel branches in a workflow, so that several departments can simultaneously review the same document on s specific approval flow step.

What do you dislike?

You have to use a web browser on your mobile devices. It would be wonderful to have a mobile app.

Recommendations to others considering the product

Good software to try, which adds a certain level of accountability for approval processing.

What business problems are you solving with the product? What benefits have you realized?

It helps our company with keeping track of approval and document signing process that runs across several departments. No more need for papers and manual controls.

Comindware Tracker review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Great tool for maintaining documents"

What do you like best?

It's simple and easy to use interface, it does what it needs to do and was simple to implement and integrate into our workflow. Now able to attach documents, allow approvers to add comments, time tracker, and just the overall flow of the program is great.

What do you dislike?

In our team everyone wants to be able to check on the status of any and every project. Only the person who initiated a flow an track it's progress across tasks. It would be great if the whole team had access to task progress. Hope, Comindware tracker will think it again!

Recommendations to others considering the product

This is such a great software for workflow management.

Highly recommended this software

What business problems are you solving with the product? What benefits have you realized?

Used this software simply for tracking team's workflow. This is such a great software for workflow management!

Comindware Tracker review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source

"Great Software for tracking my team"

What do you like best?

This software makes easy and enjoyable to track mine team. Any user can learn and start using the application fast. It saves me a lot of time since my staff adopts a new software faster. Additionally, it is the efficiency that we gained thanks to the unique and powerful tools for customer management with Comindware Tracker. This engine made the work of our staff much easier and more efficient.

What do you dislike?

Obviously this software is great. But, we are using the backdated version of this software. That's why we have lack of some features. Hope, when we update the version then all problem will be solved.

What business problems are you solving with the product? What benefits have you realized?

Now the staff can deliver more results with fewer efforts. The system helped us to build better campaigns, organize client's data, provide our clients with the accurate and correct agreements on time.

Comindware Tracker review by Maksim O.
Maksim O.
Validated Reviewer
Review Source

"Fast and Efficient Workflow Development"

What do you like best?

Ease of use, low code development and professional technical support.

What do you dislike?

I would like them to offer one-time payment plan one can choose.

Recommendations to others considering the product

If you are comfortable using basic Excel formulas or have someone with this skill in your team, then do not hesitate - Comindware Tracker will address all your digital workflow needs regardless of your company size.

What business problems are you solving with the product? What benefits have you realized?

Our sales managers have a lot of business trips and we relied on email to handle travel management workflows. Comindware Tracker took us from a blind email to web form that collects all necessary information and triggers transparent automatic workflow for travel request management. Besides, now it is a couple of clicks deal to generate report and check a number of travel requests in flow.

Comindware Tracker review by Encio B.
Encio B.
Validated Reviewer
Review Source

"The one and only workflow software"

What do you like best?

This software is extremely useful in my department. It provides me a general vision of human resources and issue tracking by using any kind of workflows and their analysis, beside compatibility with Microsoft Outlook, Sharepoint and the mobile operative systems more used nowadays, Android and IOS.

What do you dislike?

I don't have any relevant dislike. Excellent software.

What business problems are you solving with the product? What benefits have you realized?

It works perfectly to organize every aspect of the business by using workflows. The interface let you see clearly all the organization and take the best decision every time.

Comindware Tracker review by Internal Consultant in Information Technology and Services
Internal Consultant in Information Technology and Services
Validated Reviewer
Review Source

"Recommended!"

What do you like best?

We were able to track all project variables and collaborate effectively. This helps us close projects faster now and at less cost.

What do you dislike?

I cannot say I found anything I dislike about the software as at the time of use. I found the interface lovely and it was also great that one could customize functionality, look and feel for differents departments and as desired.

What business problems are you solving with the product? What benefits have you realized?

We needed a better way to track employees at the site and the work they do, help them collaborate better by ensuring that managers have all the information they could provide that would be useful to one another and got same across to them.

This was easily achieved as the software helped track workflow effectively

Comindware Tracker review by Administrator in Computer & Network Security
Administrator in Computer & Network Security
Validated Reviewer
Review Source

"This product is very useful for tracking purposes "

What do you like best?

I like the ease of use and the availability of data in order to be efficient in analyzing for business requirements. Overall this is a great way to collaborate findings.

What do you dislike?

I only dislike the fact that the product was not available sooner. This tracking database is something inventory managers should at least try out for a trial period.

What business problems are you solving with the product? What benefits have you realized?

I am solving the business problems of not being able to keep track of just in time shipments and manufactured products.

Comindware Tracker review by User in Public Relations and Communications
User in Public Relations and Communications
Validated Reviewer
Verified Current User
Review Source

"Clear interface makes use easy"

What do you like best?

I like the clear interface, prioritization and private task lists.

What do you dislike?

Better team/group integration and contextual menus could help.

What business problems are you solving with the product? What benefits have you realized?

Project management software helps manage time and track progress.

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