Communifire

(14)
3.9 out of 5 stars

Communifire combines the best features of social networking, collaboration, and community software into a single, integrated platform that powers social intranets and customer communities. With Communifire, you can work with everyone -- inside your business with your co-workers and employees and outside your business with your customers and partners.

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Showing 14 Communifire reviews
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Communifire review by <span>Georgia W.</span>
Georgia W.
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Most sorted solution I have come across

What do you like best?

It's pretty easy to use -- the set up was fairly painless. I like the pagebuilder function, ease of publishing.Liked the UI of the app and the in depth research by the team on the product. Customer support is another feather in the cap with hands on team for the job

What do you dislike?

I'd like to see some functionality and features suited for external use (ex. more granular user settings, better notification experience; more admin controls/layers; better mobile capability like edit profile) -- access to more analytics out for the box. True SSO using LinkedIn.

What business problems are you solving with the product? What benefits have you realized?

We have been using Communifire as our intranet. We like the product, specially the user interface and the flexibility it offers.

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Communifire review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Invitation from G2 Crowd
Reviewed On

Great internal tool - some work to be done

What do you like best?

It has increased talking between our four different offices across New Zealand & Australia. People post different things related to the business or funny posts and it gets people commenting and being sociable which is great for our culture. Good place to store links to documents and policies for everyone to read - you can make some articles required reading.

What do you dislike?

The UI/UX needs a bit of a refresh - looks a bit old but is still functional. If they improved the chat function it would make it more of an all-in-one tool - currently we use hangouts for chatting as the communifire one is tied into the browser and not very user friendly. For some reason you are also unable to delete posts or edit them once posted which seems silly.

What business problems are you solving with the product? What benefits have you realized?

Culture for one - increase in talking to between offices, even though some staff haven't met between the offices

What Employee Intranet solution do you use?

Thanks for letting us know!
Communifire review by User
User
Validated Reviewer
Organic
Reviewed On

A modern collaboration platform with brilliant customer support

What do you like best?

Modern look-and-feel . Easy to use without any steep learning curve Brilliant customer support Flexible and easily customisable: Their PageBuilder is one of the most advanced page editors we have seen. One of the best "search feature" of all the platforms we compared

What do you dislike?

It is packed with features including gamification. It has all the SaaS capabilities and benefits you'd expect. And their implementation support and customer service are top notch. Cheers.Rich features

Recommendations to others considering the product

It's pretty easy to use -- the set up was fairly painless.

I'd like to see some functionality and features suited for external use (ex. more granular user settings, better notification experience; more admin controls/layers; better mobile capability like edit profile) -- access to more analytics out for the box.

What business problems are you solving with the product? What benefits have you realized?

functions like Lithium and Jive without the price tag. It's pretty easy to use -- the set up was fairly painless. I like the pagebuilder function, ease of publishing.

Communifire review by <span>Chuck V.</span>
Chuck V.
Validated Reviewer
Verified Current User
Organic
Reviewed On

Communifire reduces costs, improves communications, and postiviely effects efficiency

What do you like best?

(1) The breadth of communication tools e.g. blogs, articles, wikis, formus, cases, download areas, events, calendars. Nobody has this type of functionality at their fair price.

(2) Responsiveness of their support - quick, thoughtful and efficient

(3) Solid new features with every release

(4) Ability for us to effectively communicate, publicly, internally, and with our solution provider team

(5) Inculcate a public identity - web site - with community like communications and functionality. It is more than a content management system.

What do you dislike?

As with any application, you never get 100% of what you want, but I always know that they listen to feature requests, and think around the box for arriving at others. They bend over backwards to make sure that you have a positive experience.

Recommendations to others considering the product

If you are looking to increase both customer and interaction in your website

If you are looking to create content for repetitive dissemination of information

If you need an intranet

If you are price conscious

If you want a truly comprehensive content management system

This is your application

What business problems are you solving with the product? What benefits have you realized?

Communicate to the public via our website, internally to our employees, and externally (private) with our solution provider team.

Customer service center that cuts costs by 50% to server more clients with fewer support personnel. Money saved is used towards creating better products and offerings.

Create content that is available 24 hours per day - as most help desk is routine.

Since melding the website inside of the Communifire Platform, traffic is up 25%, and sales have increased - with less phone communications - by nearly the same amount.

Communifire review by <span>Israel L.</span>
Israel L.
Validated Reviewer
Organic
Reviewed On

Good software for Create workspaces,Publish articles, Manage projects

What do you like best?

Create workspaces to encourage and facilitate online collaboration and post job openings to recruit talent internally or externally, Manage projects, tasks, and schedules

What do you dislike?

the gui should be more pleasant, UX / UI is missing for the user

Recommendations to others considering the product

More Productivity Tools

What business problems are you solving with the product? What benefits have you realized?

Manage projects, tasks, and schedules and Share, rate, and comment on documents, photos, videos, and ideas

Communifire review by <span>Megan F.</span>
Megan F.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Social Media for work!

What do you like best?

Love that everyone is connected through the same platform. We all love facebook, but might not feel comfortable on FB at work and may want to keep these two identities separate.

What do you dislike?

There is nothing I dislike about Communifire.

What business problems are you solving with the product? What benefits have you realized?

Communication in a fun, interactive way. We can share articles, resources that are relevant to our field.

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