Commvault

(39)
4.0 out of 5 stars

Enterprise backup & recovery, data management, data deduplication, archiving, eDiscovery software. Data protection on-premises & in the cloud. Tweets by SJ&AL

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Commvault review by <span>Sebastien L.</span>
Sebastien L.
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Verified Current User
Invitation from G2 Crowd
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Maybe the most comprehensive backp software on the market.

What do you like best?

Well, it's quite impossible to enumerate all the software can do ! You can backup anything : any folder on any servers, complete virtual machines, all kinds of databases (there is an agent for SQL, Oracle, etc), active directory. You can manage all the different works by using storage policies (retention time) and schedules. Also you can create personnalized reports which will help you to keep an eye on your backup activites. Restore activites are very easy, just select your system, the date/time then click on browse and restore to find the files you're searching for.

About support, it's always possible to reach Commvault support team very quickly and they are always able to answer our questions.

What do you dislike?

As it is a quite huge sotware, the implementation is a relatively hard process. You will spend a lot of time to fine tune the software if you're in a complex environnement. Hopefully, when implementing, you can be assisted with peoples from Commvault who are very nice and helpful.

Recommendations to others considering the product

If you need to backup multiple kinds of system and data you should consider Simpana ; so powerful !

What business problems are you solving with the product? What benefits have you realized?

We're backuping all of our data and virtual machines. The user support team is able to process restores easily and quickly when users needs deleted files. For the infrastructure team, it's very helpful to be able to restore complete virtual machines after some disasters !

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Commvault review by <span>Bobby W.</span>
Bobby W.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Backing up All the Things...

What do you like best?

I like the ease of use of this product, just load the agent on the server, or virtually point it there and BAM your all set. the single user interface makes it easy to see what is going on when you need to see it.

What do you dislike?

I can't say that there is anything that I dislike about it since this is the only product that I have ever used, so I don't really know about other products or could truly compare it to something else.

What business problems are you solving with the product? What benefits have you realized?

well the problems that we solved is that we didn't have to have a "dedicated" backup administrator. the simplicity of this product allowed all of the members of our team to be able to quickly and easily pick up on how this product runs and what's going on with it on a daily basis.

What Backup solution do you use?

Thanks for letting us know!
Commvault review by Administrator in Consumer Goods
Administrator in Consumer Goods
Validated Reviewer
Verified Current User
Organic
Reviewed On

Good support makes up for a kind of clunky product

What do you like best?

Oracle database cloning works pretty well. If everything did work I would say the interface is ok, if extremely large and complex.

What do you dislike?

Where do I start? Delivered features were not as described. We ended up having to purchase additional software to achieve the email archiving functionality promised. Lots of additional proxies were required (and a Server 2012 license for each one). The industry-leading customer service was exactly the opposite. Took forever to get resolutions. Commvault representatives berated me for trying to get escalations for problems that turned out to be known issues. Tech reps unfamiliar with new features. One VM still not backed-up after one solid week of tech support and escalation.

edit: After 5 months and one Service Pack patch things are running fairly smoothly. The application is still prone to unexpected failures along the path from agent to proxy to media server however the tech support is prompt and effective.

Recommendations to others considering the product

I suggest comparing with Unitrends.

What business problems are you solving with the product? What benefits have you realized?

Reliable backups and simple and quick restoration of data, including Oracle.

Commvault review by <span>Cary W.</span>
Cary W.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

Most complete backup solution...

What do you like best?

I don't think there is an environment that you could use today that Commvault can't backup. Their integration points are outstanding. The UI is pretty intuitive considering the power you wield with your mouse. It's always reliable, especially when it comes to restoring your data, provided that your tapes, disk, etc. are available.

What do you dislike?

Cost & complexity. Deploying Commvault is not for the faint of heart. There are ISO upon ISO needing to be fed to deploy features. Last time I downloaded, it was nearing 10GB in size.

Recommendations to others considering the product

If you have an enterprise that requires outstanding backup & restore capabilities, Commvault will easily fit the bill.

What business problems are you solving with the product? What benefits have you realized?

Reliable backup & restore functions, including user endpoints

Commvault review by Administrator in Public Safety
Administrator in Public Safety
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

CommVault

What do you like best?

CommVault was a good platform with a lot of powerful tools like dedupe and archiving. Once setup things ran very well. Probably the best part was that it was a backup software and not particular about what storage medium you use.

What do you dislike?

In retrospect, we really needed a person dedicated just to the commvault product to stay on top of the backup and recovery process. With employee turnover, much has to be retrained and retaught to keep the system operational.

Recommendations to others considering the product

Make sure you can dedicate plenty of internal resource to keep this system running. Without a dedicated Comvault administrator, this product becomes wieldy and unstable.

What business problems are you solving with the product? What benefits have you realized?

Deduplication of data and archiving of old stale data was super important in our decision to use CommVault. We also already had a lot of storage medium to use, so we didn't want to have to buy more storage just for backup.

Commvault review by <span>Timothy S.</span>
Timothy S.
Validated Reviewer
Invitation from G2 Crowd
Reviewed On

With Great Software Come Great Sacrifice!

What do you like best?

Covers pretty much every software type there is available. Integrates with most APIs. If you have an RPO, you can meet it with their software. Software took user intervention out of the the equation. Alerts told us when things were needed or tapes changes.

What do you dislike?

Cost was steep. Was sold a solution that was unable to fulfill promises. CommVault tried to resolve but was very slow and were still unable to fully resolve all hardware bound issues without further cost on our side. Make sure to properly size and do not think anything less than SSDs should be used for DeDup or OS drives. Depending on yours size and complexity of backups, a dedicated and knowledgeable individual would be needed on staff. This software is not for the faint of heart and will require some care and feeding.

Recommendations to others considering the product

Price is steep. If you are going to use DeDup DO NOT SKIMP ON SSDs. SEED, SEED, SEED. Great support, use is heavily!

What business problems are you solving with the product? What benefits have you realized?

Solved individual server backups to tape. Single pane of glass for doing backup. Without this software, there were many missed backups due to hardware issues to tape. Restores took hours to perform and were unreliable.

CommVault completely changed the way we thought about backups. Item level backups inside applications like SharePoint. Restores directly to SQL. Onsite retention with replication to secondary site.

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