Concierge

(3)
2.3 out of 5 stars

Concierge is a medical practice management solution that helps manage productivity by automating the day-to-day tasks that can slow an office manager down.

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Concierge review by User in Medical Practice
User in Medical Practice
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Streamline small medical practices with CareCloud

What do you like best?

Everything is in one cloud-based system, so no need for a file server or backups. The user interface is extremely easy to use and navigate. Training materials are helpful and teach things well. The system is regularly being improved and updated.

What do you dislike?

Sometimes, support tickets can take a while to be resolved, but this has only seemed to be an issue when it's something very strange that no one has encountered before.

What business problems are you solving with the product? What benefits have you realized?

We are able to access all patient records at any time. Having our front office and back office documentation in one system is amazing. The reports app within CareCloud is amazing - you can run reports on just about anything.

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Concierge review by <span>cassandra c.</span>
cassandra c.
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solid piece of software

What do you like best?

it looks nice, streamlined, easy to use, intuitive and clear for users. cloud storage is a nice feature. ticket support has been quick.

What do you dislike?

from the other reviews, it would be nice to chart on an ipad.

What business problems are you solving with the product? What benefits have you realized?

overall synchronization between the whole office is a great thing with clnic staff busy.

What Medical Billing solution do you use?

Thanks for letting us know!
Concierge review by <span>Dr. Tony N.</span>
Dr. Tony N.
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HORRIBLE!!!!

What do you like best?

It is visually appealing, and web based are the only likable features.

What do you dislike?

We were sold iPad charting app that was "to be released in 2 weeks" That was 3 YEARS AGO!! It is still not available! We are leaving CC very UNHAPPY clients...

Recommendations to others considering the product

RUN!!!! They have no accountability, and do not stand behind their product!!!!

What business problems are you solving with the product? What benefits have you realized?

not solving any! paying for a portion of an EHR that is not available is not smart business!!

Kate avatar
Kate from G2 Crowd

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