Concur

Concur

98 ratings
3.6 out of 5 stars
817.110
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Concur travel, expense and invoice management services work with enterprise resource planning (ERP), human resources and accounting systems to consolidate data and create a single, connected process for managing your organization’s spend.
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Concur Reviews (81 reviews)

  • I can access Concur on the go via web or mobile app.I don need to remember and keep a track of all the expenses done over the journey as I can update them through the...Read More
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    Tapan J.
    User in Marketing and Advertising
  • Concur's mobile app is pretty good. I have it on my phone and can attach receipts to my expense reports by just taking a picture of it and uploading it - that's...Read More
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    Jill A.
    User in Internet
G2 Crowd User: Tapan J.
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Travel and expense management made easy

What do you like best?

I can access Concur on the go via web or mobile app.I don need to remember and keep a track of all the expenses done over the journey as I can update them through the mobile app on the go.Just snapping a pic and uploading the receipt prevents the hassles of tracking receipts while travelling.You can just add or store your corporate card and then your life becomes easy. It also provides the feature of receiving e-receipts from a set of vendors which eliminates the need of paper receipts. The idea of a receipt store also a new for me and very comfortable to pull out older receipts as compared to Open Air where you have to go to the specific claim to see the attachments.

What do you dislike?

User Interface is pretty bland and old -school types.It is slow and many process have redundant steps which consumes a lot of time.

Recommendations to others considering the product

Concur is a great expense management tool for organizations. Also, with launch of Concur breeze, it will cater to the needs of Small and Medium businesses as well.

What business problems are you solving? What benefits have you realized?

It is easy to track the expenses and spend at an organization level with reports generated from an integrated system. Other benefit is that the Concur is completely scalable. So a small company does not need to make certain capital investment which are of no use once it grows to a large size.

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G2 Crowd User: Scott V.
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Concur mobile review

What do you like best?

Concur is a useful and convenient software that can help keep even the most unorganized/forgetful person up to date on their business expenses. The best part about Concur is that I am able to upload and track all of my receipts in one place. It is truly priceless for a direct sales rep like myself to have the ability to quickly gain access to previous expense reports, or double check the final cost of a lunch with my potential client "Jaclyn."

What do you dislike?

While the idea for a mobile application for concur is solid and can help to make using the software a lot easier, the functionality is not quite there yet. Frequent crashes, and a lack of responsiveness from the buttons makes uploading and completing expenses a pain in the mobile app.

Recommendations to others considering the product

I have not had experience with other expense reporting systems, and have not felt the need to move from concur

What business problems are you solving? What benefits have you realized?

Overall, concur helps to keep me more organized and saves countless hours of work throughout the year. In a field that is all about efficiency and effectiveness, concur helps me achieve my goals.

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G2 Crowd User: Anonymous
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Great tool for anyone needing to expense anything

What do you like best?

Concur's mobile app makes receipt uploads easy and quick! I am able to stay on top of any/all business expenses. While I haven't taken full advantage of it yet, it can integrate with TripIt as well for better travel integration. Overall, it is a very robust way to capture receipts and turn them seamlessly into expense reports.

What do you dislike?

Sometimes, itemizing hotel bills can get confusing. When itemizing, you need to fill out a standard room rate and taxes for the duration of your stay, but sometimes rates will fluctuate on a statement the hotel delivers upon checkout. As a result, it can get complicated to itemize hotel bills. Overall, this is a small price to pay for a great tool.

Recommendations to others considering the product

This tool is incredible. By having the ability to take a picture with your phone and upload it instantly to Concur, you save a lot of time and can stay on top of expenses.

What business problems are you solving? What benefits have you realized?

Concur is a great tool for organizations to organize expenses with great auditability. Additionally, Concur will directly reimburse my bank account, without having to get the company involved. It directly deposits the money into the account and I get email notifications to track the status of my submitted reports, all the way from submission through to payout.

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G2 Crowd User: Anthony P.
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Seriously getting better

What do you like best?

I have used a few different expense reporting software solutions and Concur has been pretty fantastic by comparison. The feature i like best is how it's mobile app works in conjunction with the website so you can upload and attach receipts right to your report and expense them. I am bad at losing receipts so just being able to take a picture of it and send it to concur and not have to worry about losing it.

What do you dislike?

the mobile app used to be cumbersome to use. There are still some ares that can use improvements, like the website's UX keeps changing, however it is getting better.

Recommendations to others considering the product

Just need to keep tweaking the UX. Its for sure getting better but there is room for improvement.

What business problems are you solving? What benefits have you realized?

Expense reporting and trip bookings. We have saved a ton of time not having to deal with building complicated expense reports.

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G2 Crowd User: Anonymous
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User-friendly expense reporting and travel management tool

What do you like best?

Each employee is responsible for leveraging Concur for their expense reporting. The platform, from an employee perspective, is relatively easy to use for pricing and booking travel as well as reporting expenses for corporate reimbursement.

What do you dislike?

The software itself is pretty simple to use, although there are some unique 'quirks' that users encounter to be able to print, format, or process expenses. This review is from the user perspective, so it could be that with more training, these workarounds could be avoided.

Recommendations to others considering the product

Concur was a great platform, from the end user perspective, for reporting expenses for corporate reimbursement. Additionally, it makes booking travel arrangements easier to ensure compliance with the corporate policy, while also taking advantage of prearranged corporate rates with vendors.

What business problems are you solving? What benefits have you realized?

This allows our corporate office to track and monitor travel and related expenses using a single platform that places the responsibility on the end user. The consistent tracking and reporting allows for monitoring of expenses. Additionally, the corporate rates and preferred vendors make for selecting travel arrangements as the end user very easy to comply with corporate policy.

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