Configure One

Configure One

(21)
4.7 out of 5 stars

Configurator and CPQ Software

Work for Configure One?

Learning about Configure One?

We can help you find the solution that fits you best.

Categories

Compare Configure One to Similar Solutions

Configure One Reviews

Ask Configure One a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • Industry
Ratings
Company Size
User Role
Industry
Showing 21 Configure One reviews
LinkedIn Connections
Configure One review by <span>Rob R.</span>
Rob R.
Validated Reviewer
Verified Current User
Review Source

"Well Designed, Flexible CPQ Solution with Outstanding Support"

What do you like best?

We have worked with the team at Configure One for almost seven years and have been very satisfied with Concept and the level of support they have provided. Great people make a great company and everyone at Configure One is highly knowledgeable and easy to work with. We requested some customization to integrate with some of our other existing systems and the result was a seamless configuration and quote process. You don't have to be a programmer to use Concept and everything is very well thought out and logically organized. User feedback and suggestions have a direct impact on the functionality of the product which is constantly improving.

What do you dislike?

It can be easy to become overwhelmed with the administrator menu screens that all look the same. Expanding the Where Used functionality would be helpful. Some limits on the amount of data that can be uploaded to individual lists and a character limit on smart part number length. No way to save or import driven input data.

Recommendations to others considering the product

Don't underestimate the implementation timeline. We spent several years implementing(all on our side not due to Configure One). Get your business, engineering and product line rules in order. Create a team with representatives from several affected departments to help guide the process.

What business problems are you solving with the product? What benefits have you realized?

We migrated from an in-house configurator to Concept and it is better in every way. We now can focus on the things that matter(rules, data and outputs) without having to spend time fixing software issues due to software updates that were out of our control. Our quoting accuracy has definitely improved and we are able to adapt to product changes much quicker. We now have multiple employees who can make updates rather than a dedicated programmer. Our engineering and business rules are now automatic and don't rely on the memory of any specific employee.

Sign in to G2 Crowd to see what your connections have to say about Configure One
Configure One review by <span>Todd M.</span>
Todd M.
Validated Reviewer
Verified Current User
Review Source

"Manufacturing Complex Fire Trucks Can Be A Challenge.....Quoting Them Doesn't Have To Be... "

What do you like best?

We made the decision to partner with Configure One about 90 days ago. We are now off to a great start with the implementation process. We reviewed several companies by attending countless demos and conducting hours of research to determine what configurator would meet our needs best. To be honest, the initial demos put most of the configurators we reviewed on a level playing field. After doing more research and asking more questions from other users, we requested all companies to dive in and show us the "nuts and bolts" of the admin side of the configurator. When we pushed the other companies to show us something with a little bit of complexity, they stumbled. We knew we wanted a tool that was easy to use and didn't require you to have a programming background and this is where Configure One excelled. We knew the true test would be once we started the implementation process and so far it has been going great. We couldn't have asked for a better implementation team from Configure One! They have been awesome to work with and their ability to grasp the complexity of our product and give us direction on how to write some of the rules has been astonishing.

What do you dislike?

So far, there has been very little that we have disliked.

There are some areas where we do see some opportunities to enhancing the software and adding functionality. We have had conversations with Configure One and they have been very open to exploring our ideas as they will benefit all their customers. It's great to see that Configure One is hiring additional personnel so they can address these ideas and get them incorporated into upcoming releases of Concept.

On a side note, our evaluation process was lengthy and took over 3 years. During that time, we went through many demos with Configure One and others. We noticed new functionality in the Configure One demos...however we didn't notice any enhancements in the other demos we did. This was further proof that we knew they were committed to their product and the future.

What business problems are you solving with the product? What benefits have you realized?

Fire trucks are very complex.. We have quite a few goals including

1. Increasing Quote Accuracy

2. Decreasing Quoting Turnaround time.

3. Getting tribal knowledge programmed into a system

4. More accurate BOM's

5. Being able to present a polished proposal package.

6. And many others....

What CPQ solution do you use?

Thanks for letting us know!
Configure One review by <span>Rob R.</span>
Rob R.
Validated Reviewer
Verified Current User
Review Source

"Configure One Review"

What do you like best?

Configure One's platform makes it an easy bolt on to other systems. It is robust, flexible and fairly intuitive. I have used a few different CPQ tools over the past 15 years and I haven't seen one that can offer Quote to Order, Graphics and ease of use like Configure One can.

What do you dislike?

Unfortunately, the robust nature of this platform (not tied to a specific ERP system) meant that the software needed to be customized significantly to make it work for our businesses. These customizations have made the tool even more reliable with our ERP system, but will need to be recoded when we want to Upgrade to the next release. I am often concerned about the size of the company related to the size of our company. Agility and speed isn't always the norm. The other issue is finding resources that are familiar with the product. You cannot simply hire temps to configure, as the tool has a steep learning curve.

Recommendations to others considering the product

Make sure your product lines are cleanly defined and don't underestimate the effort required to build the configurations. If you're planning on doing the configuration work in parallel to an ERP implementation, expect the ERP implementation team to want data to submit, which will be coming from Configure One.

What business problems are you solving with the product? What benefits have you realized?

Our product line is fairly complex, it needs to be configured to ensure the components are compatible with each other. We needed an easy to use tool to make sure the products submitted to our ERP system would work for our customer. Configure One gives us a nearly integrated Quote to Order tool for our Sales team and customers.

Configure One review by <span>Kendall H.</span>
Kendall H.
Validated Reviewer
Verified Current User
Review Source

"Flogistix uses Configure One"

What do you like best?

Configure One has been easy to implement, and the team has been great to work with. They helped me to develop a good process within the Configure One environment to handle configuration and quoting of the majority of our compression equipment. Though we are not in full implementation yet, we hope to be soon!

What do you dislike?

This is more of our own challenges, rather than a dislike of Configure One: Replacing our own internal systems and getting to a full rollout has been difficult for me. Configure One offers NetSuite integrations that we plan on utilizing, but have not made swift progress in modifying our internal processes and making modifications to NetSuite to make it all fit together. Further, our vision for this system relied on integration with home-grown systems that were not fully developed yet either.

What business problems are you solving with the product? What benefits have you realized?

As an applications engineer, I am tasked with handling all quoting within our company for 90% of our product line. Configure One allows me to build my configuration and quoting methodology into a concise, easy-to-navigate process for our sales team to confidently quote our equipment. We have users that are actively using Configure One to confidently quote at least 90% of their work. We have a ton of creative plans and future integrations in the works that rely on Configure One as the starting point for data capture.

Configure One review by <span>William W.</span>
William W.
Validated Reviewer
Verified Current User
Review Source

"Develop Product Configurator for Manufacturing Company"

What do you like best?

Configure One's product allows us to develop and maintain a robust, web based product configurator in house with a minimum of programming knowledge. No need to communicate your product rules and desired changes to an outside developer.

Everyone I have worked with at Configure One is highly skilled and motivated.

What do you dislike?

User documentation of the software is minimal. Configure One relies mostly on their staff of technical consultants to teach, advise and mentor their customers. I would like to see more complete documentation of the software, and perhaps examples of techniques included in the software.

Recommendations to others considering the product

A small, multi-departmental configurator team supported by management is ideal to ensure buy in of all affected departments.

Develop and stick to your project timeline.

What business problems are you solving with the product? What benefits have you realized?

We wanted a web based configurator for the custom products we sell to OEMs to drive product rationalization, reduce lead times, reduce costs, and engage customers. Configure One's product allows us the agility to modify our configurator quickly in response to our market.

Configure One review by Administrator in Electrical/Electronic Manufacturing
Administrator in Electrical/Electronic Manufacturing
Validated Reviewer
Verified Current User
Review Source

"Configure One Configurator has greatly improved our Engineering Processes"

What do you like best?

The ease of learning the software is fantastic. Applying this to a catalog of over 4.5 million standard combinations was able to be logically followed and broken down into manageable chunks. Once we got started, the development took 6 months which was far faster than what we had hoped for.

What do you dislike?

The use of Driven Inputs is fantastic. However, there is no tool to allow importing and exporting data in to the driven input tools. There are other options than using driven inputs, however, for our maximum benefit we are using Driven Inputs. We created our own in house tool to import and export information from the driven input tables. It would be great for Configure One to build this type of tool into the standard offering.

What business problems are you solving with the product? What benefits have you realized?

This allowed us to expand the value and responsibilities of long standing employees by eliminating the routine data entry for standard products. The configurator has completely automated our standard part setup process: creates items, bill of materials and routings in our SAP ERP system. There is no human involvement after we initially setup the new products. This allows us to repurpose our talent on the custom design engineering processes without having to add more personnel. It's a win-win-win: More value and responsibility to the employee - increase efficiency and competency for the organization - improved service to our customers.

Configure One review by <span>Brian R.</span>
Brian R.
Validated Reviewer
Review Source

"Excellent Mature Product, Even Better Team of People"

What do you like best?

first of all the product has to work. And it does. It, in my opinion, is the best product on the market for manufacturing use cases. I hate to use this phrase "the more complex the better" - But it could be true. Obviously there are limits and use cases that it doesn't do.

The best part however is the team of people behind it. They're absolute experts in this area and have been doing it forever. When you speak to someone on the team they not only know the technology but they also know your actual implementation. The level of service is unlike any vendor I've seen.

What do you dislike?

The application is configured without coding. This can make it a little difficult to learn the ins and outs of the administration screens but after you have the hang of it, it's actually not difficult at all. The fall back of course to this is excellent training and on boarding as well as the fabulous customer support. All being said, if you have a complex product to configure, you would always expect it to have a little learning curve.

Recommendations to others considering the product

Partner with the company and make sure to do all the recommended training, on boarding and support. it will ensure success.

What business problems are you solving with the product? What benefits have you realized?

I've worked with C1and the team on a number of projects. Seeing some of the best ones out there. Full configure price and quote with ERP and CRM integration. Removal of engineering hours to manual design configurations and "test" their validity (rules) freeing up much needed resources. Additionally driving direct to production from sales order when appropriate.

Configure One review by <span>Evan M.</span>
Evan M.
Validated Reviewer
Review Source

"Sales Solution for a Complex Product"

What do you like best?

Internal data management, the system does a great job of maintaining internal data and references which is a very beneficial help during implementation and updates.

What do you dislike?

The user interface can be more of a hindrance than a benefit. The point and click rules generation lends itself to an extensive menu system that can tend to be cumbersome.

Recommendations to others considering the product

Configure One is a great front end sales tool but has other capabilities as well. Please consult the Configure One team for for information on integrating with your other systems.

What business problems are you solving with the product? What benefits have you realized?

Configure One is filling the shoes of a front end sales configurator for a firetruck. This is a major task as there are hundreds of options which need to be dynamic. We have successfully set up Configure One to capture these dynamic options.

Configure One review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Verified Current User
Review Source

"Incredibly Flexible and Easy to Use "

What do you like best?

The software is versatile and flexible enough to exceed all our business requirements. Additionally, it interfaces nearly seamlessly with NETSUITE and provides ample reporting. The company sales and implementation teams were terrific to work with and listened carefully to our needs.

What do you dislike?

As with any software, in my experience, it takes longer to install and connect to NETSUITE than I thought it would, but perhaps my expectations were too ambitious.

What business problems are you solving with the product? What benefits have you realized?

This software provides our customers and prospects real-time ability to create or find a customized solution to their unique architectural challenge, and communicate that solution to us quickly and effectively. We can follow-up faster and more comprehensively to their inquiries and requirements.

Configure One review by <span>Theresa S.</span>
Theresa S.
Validated Reviewer
Verified Current User
Review Source

"I recommend Configure One!"

What do you like best?

Excellent customer support from sales process to development. I tried 3 other CPQ tools and they were either too complicated or just weren't able to do what we needed.

What do you dislike?

I haven't yet found anything I really dislike.

Recommendations to others considering the product

Ask for a Demo. They do a great job of showing you what Configure One can do.

What business problems are you solving with the product? What benefits have you realized?

Our main reason was to ensure systems were quoted accurately from configuration to pricing.

Configure One review by <span>Steve R.</span>
Steve R.
Validated Reviewer
Review Source

"The Concept software has helped drive consistency in quoting."

What do you like best?

I appreciate how Concept has provided a consistent process for quoting. In addition the software has allowed us to "bake in" our tribal knowledge which will decrease the ramp up time for new colleagues.

What do you dislike?

An internal issue (as with any organization) is adoption. Some don't like change, but those who have adopted are seeing the benefits.

Recommendations to others considering the product

Plan on more time than you originally expect. Ensure you have executive buy in. I am the President of my company and still face headwinds for implementing. I can only imagine what someone would experience without strong executive support.

What business problems are you solving with the product? What benefits have you realized?

Consistency in quoting and knowledge capture.

Configure One review by Administrator in Computer Hardware
Administrator in Computer Hardware
Validated Reviewer
Review Source

"Enseo Internal integration"

What do you like best?

Configuration is easy to maintain and update. Document generation and integration with NetSuite is a huge benefit to our business. We're planning expansion across all our products and further integration and document generation to impact other areas of our business.

What do you dislike?

Only issue we have is undocumented calls and processes that we've been able to take advantage of only through calls to support. Updating the documentation and better example code would be a huge benefit to new customers.

Recommendations to others considering the product

This tool is great for both novice code (html and java) people to learn and turn out a quality configuration/quote/document tool for just about any company.

What business problems are you solving with the product? What benefits have you realized?

Generation of quotes and sales orders that are consistent and repeatable every time. Prior to configure one we were using Excel only which getting off of multiple versions of excel quote tools is a WIN!

Configure One review by User
User
Validated Reviewer
Review Source

"Incredibly powerful and versatile software"

What do you like best?

The application is easy to work with and able to meet pretty much any challenging scenario thrown it's way. Service and support are top notch with staff always willing to lend a hand where necessary. Definitely the industry leaders with regard to CPQ software.

What do you dislike?

The application has worked great for me, there is not much to say here other than it can be a little intimidating with the high level of configureability but as mentioned above the staff is always willing to help.

Recommendations to others considering the product

This is industry leading software with extremely helpful support staff.

What business problems are you solving with the product? What benefits have you realized?

Saved us from building an in-house solution to fit our needs. The intuitive interface has allowed enabled our internal team to customize a solution to fit our needs with ease.

Configure One review by Administrator
Administrator
Validated Reviewer
Review Source

"Excellence driven in product, process and customer satisfaction"

What do you like best?

Simple interface and rules driven product. Enables administrators without coding and development background to establish products, but allow for more robust development as well.

Simplifies the quote to order process

What do you dislike?

Support and development SLA's could be enhanced, but overall not bad. I would like to see increased communication and customer driven enhancements as a collaboration between multiple customers and Configure One.

Recommendations to others considering the product

Very important to understand what kind of implementation, customization, product and rules are required.

What business problems are you solving with the product? What benefits have you realized?

A transition from a legacy configurator platform. We're realized more flexibility, better user experience, improved process flow and easy ROI. This platform has allow our product deployment to be a simple transition and enables growth.

Configure One review by Administrator in Wholesale
Administrator in Wholesale
Validated Reviewer
Verified Current User
Review Source

"Very good software, very powerful and supported well by Configure One"

What do you like best?

Very flexible software, allows for most processes to be modeled in the system.

What do you dislike?

Development times for enhancements have gotten longer recently. I understand that Configure One is addressing the problem.

Graphically not very good. Customization is possible, but native adjustments are difficult or not possible.

Recommendations to others considering the product

Work closely with your project manager. Any time customizations are needed make sure to thoroughly document them.

What business problems are you solving with the product? What benefits have you realized?

rules based quoting and ordering of semi-custom products

Configure One review by Administrator in Construction
Administrator in Construction
Validated Reviewer
Verified Current User
Review Source

"Great People and Experience"

What do you like best?

The people are very accessible and willing to help.

What do you dislike?

For quite a while after intial launch we did not have the ability to generate a .rtf document. Only recently has this functionality been available for us currently in the beta stage.

What business problems are you solving with the product? What benefits have you realized?

Configure One has made it possible to keep the majority of maintenance in house for us instead of needing to go back to the vendor for every little change.

Configure One review by Administrator in Machinery
Administrator in Machinery
Validated Reviewer
Verified Current User
Review Source

"Rock Solid Aopplication backed by best support in the industry"

What do you like best?

Rock Solid application that is easy to use backed by the best support in the industry.

What do you dislike?

There is not much to dislike about this software or company.

What business problems are you solving with the product? What benefits have you realized?

Enables our dealer network to quickly generate accurate quotations. Serves as an engineering tool that generates consistent and accurate BOMs. Used as a tool that helps train users on our products and services.

Configure One review by <span>Robert B.</span>
Robert B.
Validated Reviewer
Verified Current User
Review Source

"CPQ software review"

What do you like best?

Software is easy to use and very configurable

What do you dislike?

No issues with configure one software. Works as expected

Recommendations to others considering the product

Buy

What business problems are you solving with the product? What benefits have you realized?

Allow easy access to quoting and ordering

Configure One review by <span>Ross G.</span>
Ross G.
Validated Reviewer
Review Source

"Quality Software with Great Service"

What do you like best?

How there are a few different ways to program the software depending on what needs are required.

What do you dislike?

So many different menus that occasionally we forget where to change certain parts of the program. Also that you can't search where Attributes are used.

What business problems are you solving with the product? What benefits have you realized?

Faster and more consistent quoting that no longer needs to be done by hand.

Configure One review by <span>Drew L.</span>
Drew L.
Validated Reviewer
Review Source

"Great tools and a great experience"

What do you like best?

The ability to easily develop tools and processes.

What do you dislike?

Use on mobile devices could be improved.

What business problems are you solving with the product? What benefits have you realized?

Configure One allowed us to create an amazing set of tools for our unique products and solutions for erosion control applications with EC Design.

Configure One review by Administrator in Machinery
Administrator in Machinery
Validated Reviewer
Review Source

"Configure 1 experience"

What do you like best?

The people are extremely personable. The training is in depth and application driven

What do you dislike?

There is nothing to dislike at this point

Recommendations to others considering the product

Very customizable, take the time to learn the product, it is very powerful

What business problems are you solving with the product? What benefits have you realized?

Replacing an out dated configurator

Kate from G2 Crowd

Learning about Configure One?

I can help.
* We monitor all Configure One reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.
Categories

Compare Configure One to Similar Solutions